It's kind of weird to write a review for a lab, but here I go!…read moreIbram got the needle in on the first attempt, and it was almost painless. I've had terrible experiences with blood draws in the past, so I really appreciate it when someone can do it well. Make an appointment online, and you'll be in and out in around ten minutes. Thanks, Ibram!

I love this location and this LabCorp! Ibraham is the finest…read morephlebotomist I have ever met. Lizzette the secretary / phlebotomist is professional and very organized. You won't be disappointed with this laboratory. They are the best! Kirk Phillips.

I had my blood taken today and I always dread it and don't do well with needles. Gabriella took my…read moreblood and it was as easy and painless as I could have ever imagined. She's amazing and a God send ... so grateful for her!!

Wanted to like this place since it seems like a small business. Had to go to quest beforehand for…read moredifferent blood work and asked my husband to go see how long the wait was. He came back astonished, telling me the lady at the front desk was extremely rude. He just had a question about the wait and she had told him everyone has to join the wait list and she was the only one working. Totally understandable it can be stressful being the only one working but, you do not and should not take it out on guests/patients. I have had plenty of blood work and iv's in my life and have never had bruising quite like this. Martha, I had faith in you! Do better.

We came at 6:30am for a pregnancy bloodwork appointment. Waited for 1 minute and had Ali helping us…read morein the back. He was absolutely fantastic! I hadn't had much water and I have small veins but he got it first try and confirmed each vile for my information afterwards. 5/5 stars Ali! Update: Just came again for additional bloodwork and had Adriana helping us. She was very kind and great at what she does. Found the vein on the first try!

Terrible service Asked to use bathroom after waiting in…read morepacked lobby for 20 mins I was told I was unable to use the bathroom I would be skipped The woman was so rude. I never wanna go back to that lab again.

I walked in without an appointment for labs and signed in via the kiosk. I was called back for my…read moreblood draw by Gerzon, the phlebotomist, within 10 mins. He was very polite and friendly. I was in and out in no time! Would definitely stop in there again if I was in the area.

My phlebotomist was wonderful, but Quest administrative procedures are unacceptable. I've gone…read morethere for 20 years and they still asked for all my insurance info and driver's license instead of handling all that online like they used to. The poor phlebotomist had to verify insurance and manage payment - what a waste of time for a skilled person. And their new policy is to take a credit card "just in case" insurance doesn't cover it and they won't do the blood draw without it. Insurance covers my blood draws every year and I didn't feel at all comfortable giving them my credit card. Overall, Quest has steadily gone downhill and it's such a shame they are the only game in town.

Made an apt over the phone through their little robot voice thing. Showed up for my apt 10 min…read moreearly and checked in via their electronic sign in tablet. Very easy to sign in. They called me in shortly after that even before my appointment time. Laura was incredible! I needed several vials of blood taken and normally my veins are stubborn little suckers. But Laura was incredibly skilled and had my vials filled in no time. I was in and out of there in under 30 minutes.

No staff in front desk. Easy to check in with a Kiosk. I have an appointment thinking if I came…read moreearlier I would be able to get in and out faster. Nope. Got here 8am (no patient was here yet) my appointment is at 9:10am. Come close to your actual appointment otherwise you will be waiting for a while. They seem to be understaffed and backed up. Usually most Quest in other states I have been too, is super fast get in and out. This specific one not so much at all. Word of advice make an appointment here, and do not be LATE. If you are late, they automatically cancel your appointment without even notifying you the changes. It happened with a lady who asked about her appointment in front of me.

If you have all morning to wait in a small waiting room that is very crowded, you might be able to…read moretolerate this lab. But, if you are fasting and/or need to be somewhere, you should go somewhere else. They don't take appointments, they don't even ask for your paper work until it is almost your turn. I think they have only 2 phlebotomists, and one seems to go to lunch around 10:30 am. Both my husband and I waited 1 hour and 15-30 minutes to get our turn on different days. They also let people who get regular "drug" tests go in ahead of you. The only good thing I have to say is that the results are ready quickly and once you do get in the chair, the phlebotomists are nice. Whoever owns this establishment needs to do something about the long wait. 360 San Miguel, #506.

The customer service is terrible. Martha Perez (in the picture) gave us a bad attitude from the…read morebeginning when she insisted we sign in, or she wouldn't call us. We waited for 10-15 minutes outside because she had posted a sign, but when she returned, there were other customers waiting with us who also complained about her. Once inside, some customers who arrived after us were allowed to sign in before us, and even though she saw us, she made us wait for an additional 30 minutes, prioritizing others. When we questioned her, she said if we didn't sign in, she would never call us. My wife complied, but Martha continued to make us wait and served clients who arrived later. When we confronted her, she dismissively said we could either wait or leave. It's not surprising that this place has only 2 stars on Yelp and Google reviews. If the owner is wise, they should hire better customer service representatives or risk losing clients and facing closure. I have reported this incident to my doctor and strongly do not recommend this place. Thanks

I have been a patient/customer for 20-plus years and have had nothing, but good things to comment…read moreon! Been having blood work done per my physicians and the lab techs are great! I'm always feeling very comfortable and at ease with them as they're explaining what's being done! What I like about this place as this is open at 7AM which gives me plenty of time to find adequate parking out on the streets before everything else in that building even opens up for the day! And even when the streets are filled with parked cars along the curb, parking in the pay parking area is still dirt cheap! $2 per hour! Can't beat it! I highly recommend going to this laboratory to have your blood work needs done! I wouldn't trade this for anything! I recall my former physician attempting to talk me into having my blood work done elsewhere, but I was adamant about continuing to go to this one here just because she happened to experience bruising from one of her own veins there, but as I mentioned earlier, I never experienced any issues with the lab or anything! Anyway, will continue going until next year because I will be relocating to Texas!

I have to have blood drawn twice a year and this is my go to lab. Since I don't have to fast, I go…read morelate in the afternoon and NO ONE is ever there. So, I never have to wait. They do have a pretty high turnover rate of technicians so I have never seen the same person twice. But hey, I am not there to make nicey nice so who cares. Easy parking, too.

Note: They are appointment only as of September 25th of this year! (The sign on the door says this…read morepolicy is temporary) But because of that they're appt only, this office is super organized and you don't have to wait super long for your appointment. I waited about 5 minutes to be seen which was outstanding! While I was waiting I saw a technician come out and help an elderly man who only spoke Spanish, no English, check in (all on her own accord to be nice) which was very kind of her! Overall, everyone at this location is super caring, and it's very efficient! I even got my lab results back the very next day even though it's Saturday! Super impressed! Highly recommend!!!

My experience with a walk-in visit here was not great-I waited 3 hours to be seen. Through the…read morecheck in iPad, I requested to be texted when it was time to be seen. The estimated wait time was 1 hour and 50 minutes. After 2 hours with no text, I decided to wait inside the office instead of the car. It was a good thing I did, because they called my name and asked for my paperwork at about the 2.5 hour mark. There were continually more people than seats throughout the process, and I wanted to give older people the opportunity to sit. So I stood for an hour straight. At 3 hours, I was finally called (I NEVER received a text notification) and the actual experience was fine! But overall, you cannot rely on the text notifications and good luck trying to do a walk-in if you have any other commitments that day. I wish that there were more labs in the area to handle the overwhelming demand!

Surprised by the comments about Michael? I just left after getting some vials done. The tone was…read moresarcastic and negging from the start, as I let him know I was nervous. "So why did you sign up?" I then asked if he could count down to which he responded "What am I, the count?" Once the needle was inserted, I closed my eyes and focused on breathing, to which he said "Oh, and now she can't talk." By this point, I was making it clear I wasn't interested in this negging or sarcasm; I'm just trying to make it through. He asks about plans, I see he's trying to distract me, so I throw him a bone and say I'm going to dinner at Javier's, a Mexican restaurant. "Yeah I figured by the name." I felt vulnerable and mocked and condescended to, and by the time I said "thank you so much" in a whisper as he took it out, he said "oh and why are we whispering." Super odd. Very pointed. Felt like no matter what I said, he was insisting on his bit at the cost of professionalism and compassion. I rarely leave negative reviews, if ever. This was weird and left me feeling icky. Ladies, I recommend asking for someone else.

I go to Quest at 1640 Newport Boulevard in Costa Mesa, California…read moreThey have always been so helpful so kind so caring and gentle with the needles lol

Unfortunately, I have had a lot of medical Issues in last…read moretwo years. I have had my blood drawn every week and my once amazing veins are shot. Martha is the absolute best, she is gentle and will use butterfly needles on my poor veins. I can't even feel the needle-she's quick, gentle and she's the only one I will ever go to! A+ thank you Martha!

Marta was absolutely amazing. I told her I was really nervous & wanted my husband in the room to…read morehelp distract me from passing out. She was exceptionally accommodating and prioritized my comfort. Thank you Marta for your compassion - you are extremely skilled because I barely felt a thing! I'll DEFINITELY be coming back to you the next time I need my blood drawn.