service is great awesome team very nice an understanding I do recommend!!! I love the staff the…read moremost the place is great you get breakfast in the morning yummy at that

The room itself was ok. My complaint is the staff. I left my ear buds in the room and I know…read moreexactly where i left them. When I called, the receptionist said the room had been cleaned and nothing found. I told her the cleaning staff had lied cause I know EXACTLY where I left them...she hung up on me. My stay was 6/29, checkin out on 6/30 in room 225. The sad part is, if the staff had been honest with me, I would have let them keep the ear buds. I will be canceling my membership with Choice!!!!!

My husband and I attended a New Year's Eve party in the city of Fontana. I didn't want him driving…read morehome in the middle of the night, so we decided to stay here. A friend of ours recommended this hotel to us, and they stayed here as well. Our room was very clean and large. There was a nice-sized mini refrigerator in the room, along with a small microwave, a coffee pot with coffee, cups, etc., an iron, and an ironing board. My husband said the shower was fantastic. Unfortunately, I didn't get the opportunity to experience it for myself since I had taken a shower at home before the party and wanted to leave right after breakfast so I could watch the Rose Parade. The complimentary breakfast was pretty good. They had scrambled eggs, potatoes, sausages (didn't look good though), fruit, yogurt, cereal, muffins, bagels, and toast. You could also make your own waffle or pancake. My girlfriend made a waffle, and it looked delicious. The only issue I had was when I checked out. I tried to check out on the TV in our room, but I didn't see that option available. I tried to call the front desk, but I couldn't get through. So, I went down to the lobby to check out. There was someone working at the desk, but she was on a very detailed phone call and didn't even glance at me. I didn't have a pen on me or I would've written a note. I just left and then called the hotel in the car and checked out. Other than the check-out process, I really enjoyed this hotel and would definitely stay here again.

What I liked: This is a beautiful, clean and conveniently…read morelocated hotel. My room was a single king size with a couch. The sheets were impecable and no odors. The bathroom was also excellent and clean and the shower head is superb! What I did not like: They do not offer drinking water at the lobby, they only offered it through the juice machine during the breakfast, which was served from 6-9am on Monday morning. The breakfast was scrambled eggs, boiled eggs (not peeled), sliced bread, plain bagels and breakfast sausage, packaged instant oatmeal, you could make your own waffle as well. All the food seemed very low quality for the hotel's price range. The muffins they had were very sticky, and the eggs overcooked. Nothing tasted good. They do not offer fruit on the breakfast bar and they do not offer free drinking water at the lobby. Before the check out, I went to the juice machine to try to serve myself some water and the machine was turned off. They have a fridge near the front desk and the price for each water bottle is $4. I checkout and a minute later I purchased the same water at the gas station for $1. I paid $162.60 for one night and included complementary breakfast. I have stayed at other hotels with same amenities and the breakfast is excellent, they provide water 24/7, and they are only $130/night. Bottom line is that if you are fine paying a $162.70/night and paying $4 for each water bottle you need throughout your stay, this hotel offers a very comfortable bed with elegant and crisp linens, but if you want to enjoy the food and love to drink water, I recommend you finding a different place.

New front desk clerk-Very nice Seasoned clerk (Wendy) rude…read more Booked thru 3rd party-okay Expected to pay deposit-okay $200 CASH deposit!! Ridiculous Room appeared clean but very distinctive cigarette (non-smoking room) and moldy odor. I always bring Lysol for just this reason.. turned on AC and the dust that blew out was disgusting. I pulled the filters and cleaned them myself! In the words of Taylor Swift "Never, Ever, Ever.."

I booked on Booking.com & price was $102 total for one night including tax. Somehow I booked a…read moreSMOKING ROOM -.- anyway get to the room & it smells awful. I go back and say can I have a different NONSmoking room. The lady says yes and transfers me to a new room thank the Lord. She was very friendly & seemed like she liked her job. Anyway, the room was very clean & nice. I was very pleased with the bed, the pillows, & the curtains especially! I took a nap during the day and I thought it was night. Three stars because I had originally booked 2 queen bed room & they transferred me to a 1 queen bed room but the price was somehow still the same. Also, when I checked out the second lady was not as friendly I felt i was bothering her by asking for my receipt. This place looks very fancy and new. I saw lots of hardworking women washing & cleaning rooms.

Filthy Room, Pests, and No Basic Standards…read more I stayed at Motel 6 Fontana on 10195 Sierra Ave. from December 21st to the morning of December 22nd and left early because I felt extremely uncomfortable and unsafe in the room (Room 120). The room smelled strongly of urine, dampness, and stale air, possibly coming from the flooring or the bed itself. The bathroom was not properly cleaned--the tub was stained with scum from a previous guest, the sink was clogged and filled with black residue, and there was long blonde hair in the tub and on the toilet. To make matters worse, there were two roaches (that were visible) in the room. I caught and killed one myself. No guest should ever experience that. The bed sheets had brownish stains that resembled blood, which should never make it through a laundering process. As a former housekeeper who has worked in multiple hotels, I know firsthand that even a single hair found by a guest warrants a room change. What I experienced here shows a complete lack of cleaning standards and management oversight. Many people stay in motels right now not for luxury, but for rest, safety, and dignity during hard times. Money is money, regardless of why someone needs a room. Every paying guest deserves a clean, pest-free environment. This property needs serious cleaning, extermination, and honest reviews. The glowing ratings on their website do not reflect reality. I will never stay here again and urge others to proceed with extreme caution.

This place was tha bomb. Well, it needed to be. Luxurious? Yes is you are currently on meth. And…read morelet me say, you can get all the meth right outside your door. I think they call the service MethDash. Hookers? No way they were staying there. Not for more than the time you paid for. I hope I don't have any diseases now.

If i could give this place no stars i would. worse cutomer service ever person in the front really…read morerude and disrespectful i dont recomend anyone ever coming here.

Horrible place to stay I recommend going elsewhere, the staff is very rude and they will hold your…read moredeposits for little things.. Be aware

It's a motel in front and apartments toward the rear. It appears nice enough however I recently…read more had a bad experience. The experience that I had was pretty horrific so I can't really blame the establishment for a problem that I experienced with one individual. What I would say is the motel/apartments are fine but be wary about certain individuals

BEST STAY OF OUR ROUTE 66 JOURNEY!…read more I booked this night's stay months ahead of time to make sure we got to stay here. From the front desk to the room to the manicured area, stellar stay. Kevin at the front desk checked us in and was a lot of fun. Very personable and helpful. Samir who was also the manager, was helped us with our reservation issues and was there when we checked out. He was amazing, helpful and just a sweetheart. I highly recommend a stay here while out on the the Route 66 roadtrip or just anytime in the San Bernardino area. Thanks again for memories that will last a lifetime.

What a great stay we enjoyed the nostalgia of this location. Pool was available just a tad bit cold…read morefor me to get into. AC was available and running well. If you are a light sleeper you may not want to run the AC in the night. Wifi available and code was given to you with your cards. Room service was available and came to our room while we were gone. I appreciated coming to a picked up room. Although I forgot to put a tip in the envelope for housekeeping. I made sure before leaving this morning that tip money made its was into the envelope. It was nice walking around the 20 Tee Pees. Everyone who worked at the wigwam motel was very pleasant. If you want to fill up on ice it will cost you a quarter. If you so happen need change go inside the office they will give you a quarter or two. It was quite we hardly heard any traffic. But early morning there was a load of old classics that came driving thru taking photos. It was nice to see. They have coffee complimentary in office. We are not coffee drinkers so passed on the offer. There is tons of things to buy for moments in office plenty to see. They offer cable and had showtime available as a prime channel. We enjoyed watching a movie or two while we relaxed in the evening. Wigwam motel is a great stay and also our half way point to joshua tree or other locations we travel to.