Ollie was prompted to assist me finding the right unit. This location is clean and well kept ,…read moreOllie made me feel like family and earned my trust -blessed

AAA All American Self Storage has been a pleasure to do business with. My home recently experienced…read morea flood and they gave me a rental the same day and were very understanding and helpful. The staff are friendly and are always on-site when you need them. They were knowledgeable of the current specials available and was able to get me a great deal. The facility and grounds are kept clean. I would recommend this place to my family and friends.

I have been checking on various storage units online and narrowed down to a few, StorQuest being…read moreone of them. I wanted to make sure this was where I wanted to store my stuff so I made a visit in person. When i walked in to the office, Tyrone, the office manager greeted me and was available to speak with. He was very friendly and knowledgeable and explained all the options. After visiting a few other places I decided to utilize StorQuest. I also worked with Tatiana who showed me the actual room, which was clean. The grounds are well kept, and there is plenty of security cameras.

STAY AWAY FROM THIS STORAGE FACILITY. This company engages in unethical business practices. They…read morewill have you sign and NOT tell you that the price you are getting is a "promo rate". It will then increase to the "standard rate". Give it about 4-8 months and then it will increase nearly 29% due to "market conditions". If you try to discuss with anyone via phone or chat, they will pretty much tell you to kick rocks. They don't care about keeping customers, but price gouging. Down the street are better storage units and it's less than half a mile down the road.

Thank you so much Tiffany for answering all my questions and concerns. Very good customer service.read more

I started storing here in October 2021. Secured a 10x15 for a reasonable rate. Six months later…read morethey adjusted up which I informed management I did not receive a notice. They reduced the increase and it was fair. The facilities are always clean and well maintained. I like the late hours of access too. Check them out.

Ladies at the Extra Space facility were very accommodating. They worked with my needs and made it…read morehappen. Gina

They have very nice staff and easy on boarding. Love the clean facility and the reassurance :)read more

The staff is great the facility is clean. If I had one wish, it would be that the rate increase so…read morefrequently.

My family stuff got broken into. They only have cameras in the front . Someone who works there I…read morethink had something to do with it. In order to get in you need a code so... yeah management might want to look at their employees and install cameras everywhere.

I give this location 5 stars because I am so happy with renting my storage space here!…read more Stephen is beyond friendly and courteous. He helps you with any questions you may have professionally. Not to mention it's super clean on the property!

I will never use this business again. I rented a storage from them 8/2024 for $167 then 12/2024 the…read morerent went up $100 to $267. In 5/2025 it went up another $100 to $367 so within 9 months it went up $200. I did not stick around to see how much more they would charge me. Just never again

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

WHATEVER YOU DO... DO NOT USE CLUTTER! They lie about pricing, customer service is not helpful at…read moreall, very scripted. They changed my pick up date twice and cancelled day of and claimed they could do that. Final delivery is the same run around it's like they try to hold your items additional months to make you pay. I just want my items back! Also they can't find an item (whole box spring) so that's that. Would rate a zero but it doesn't allow that. Please read my review and understand...go somewhere else! Moving is already stressful and they make it worse. Please message me if you want more specific details.

PLEASE LISTEN TO MY REVIEW:…read more I have been a customer since 2019, before another company purchased this company. This go round, I put my belongings in storage in November of 2024. My billing date was the 16th of the month although I always paid on the 1st of the month. In February of 2025, a representative told me that I could change my due date to the first after I pay the late fees for February. I told the representative that no one informed me of this action, so I informed the representative after I pay what I owe on the 1st of March, please change my due date. April 1st came and I was charged a late fee again. I spike to a supervisor on April 15th and he told me that due to my troubles on getting the due date changed, my next due date would be June 1st for my regular price of $234. So May 1st came and I happen to go grocery shopping and found out I had no funds in my account due to a charge of $351 on May 1st from Clutter. I immediately filed a Better Business Bureau complaint, in which they failed to respond to according to the BBB. Everyday, since May 1st, I have contacted Clutter via chat and phone and have been told a "supervisor" "leadership team" and "management" would attend to my issue that should have been resolved with the supervisor I spoke to on April 15th, but I keep getting the run around. Representatives keep telling me my issue has been escalated and someone would respond in 24-48 hours. This morning, I spoke to a gentleman and he told me he had to "investigate" my issue and would call me back in an hour. Several hours has passed and no one has called me back about my money being stolen out of my account. I really believe that Clutter is taking advantage of me for no reason that I conclude at this time. I plan to remove my belongings from this company as soon as possible due to the blatant lies that I have been told since February of 2025. If you need your belongings stored for any amount of time, I suggest you find another company because this company is continues to do bad business with me. I really disagree with the fact that this company continues to lie every time I bring up one simple issue. Since Clutter refused to respond to the BBB, I am leaving a review here as well as other agencies until I receive the proper treatment, which is the basic customer service that everyone should receive when they are getting paid each month. Thank you all for listening and I hope you all find a storage company that is decent because Clutter is no longer a trustworthy company that I started with in 2019. I will not be taking this review down as Clutter has requested of me in the recent past to "save" their repretation. Have a blessed day world.

Great facility! In fact this was my first time ever utilizing a storage unit -- which I had to as I…read morewas renovating my house and emptied our garage in preparation of new epoxy and cabinets. Booking was easy! I did everything virtually online, including the selection (size of unit), insurance, and even my move in date! I ended up having to go to the office for a lock since a standard lock would not work - this was acquired for a reasonable rate. My total duration was under two months, and when it came to moving out, it was a breeze, the gentlemen assisted with inspection and vacating of u nit which ensured that I'd no longer be billed. There's operation hours (for access) and accessible gates for entrance and exit with a code. Did I forget to mention the online portal allows for you to pay (autopay) your unit, including cancellation when you're ready!? Yes it does :) Definitely a great first time experience. Would recommend for anyone else who hasn't rented but is interested - your stuff is safe here!

The property manager called the Friday prior to move in day, to set up auto pay and inform me of…read morethe operating hours. When I realized 6pm was too early of a close time, I realized I had made a mistake and needed a transfer to the next nearby location that closed at 9pm. He told me he could help me finish my registration and transfer me after. I was never transferred, they just added a second unit at the second location. Now stuck with 2 units that I haven't even moved into yet. When I went to discuss with the first location in person on move in day, no one was on site and the unit had a manager lock on it, so I couldn't move in even if I wanted to. I waited about 30 minutes and no one ever showed up. I called and spoke with their 24/7 CS team, they told me I would get a call back from the property manager. Still haven't heard anything. I've worked with Public storage in other cities and have had great experiences, but this one is by far the worst and most inconvenient.

Such an easy experience! I called in with questions (I am not local), was able to pay a deposit to…read morehold the unit I wanted until I could make it down and then scheduled an appointment to come in and sign paperwork. Robert made the process very easy and efficient and was very thorough throughout the entire process to ensure all my questions were answered. The location is very clean and maintained and the location provides a level of safety I have yet to find at some other local storage locations.

Tulsi and Haley were excellent in their help, leasing additional unit, making it simple for someone…read morealmost 70! Many thanks for a great job.