Ollie was prompted to assist me finding the right unit. This location is clean and well kept ,…read moreOllie made me feel like family and earned my trust -blessed

Great customer service. The manager, Mr. Ollie, is the best to always help you. The place us very…read moreclean and the security is very tight. Never had a problem storing my personal itens.

STAY AWAY FROM THIS STORAGE FACILITY. This company engages in unethical business practices. They…read morewill have you sign and NOT tell you that the price you are getting is a "promo rate". It will then increase to the "standard rate". Give it about 4-8 months and then it will increase nearly 29% due to "market conditions". If you try to discuss with anyone via phone or chat, they will pretty much tell you to kick rocks. They don't care about keeping customers, but price gouging. Down the street are better storage units and it's less than half a mile down the road.

Brendon has great customer service and was kind to my mom. He answered all questions and was very…read morehelpful

Really good experience with this Extra Space Storage location. The property is clean and easy to…read moreaccess and the staff has always been helpful whenever I've had questions. Everything has been simple and straightforward. I would definitely recommend this location.

Thank you so much Tiffany for answering all my questions and concerns. Very good customer service.read more

They have very nice staff and easy on boarding. Love the clean facility and the reassurance :)read more

Chris was awesome and provided great customer service!! Went out of his way to help! Great…read morefacility. Safe and secure!

The staff is absolutely second to known. Willing to go the extra mile to make me feel like a member…read moreof a family rather then a customer renting a 5x5 space. We laughed, joke and ultimately determined what the best selection would be for my individual needs not what the facility needed/wanted to sell. As we all know moving and storing items is not always enjoyable but the folks at this location made the experience as simple as possible and I'm very grateful. FYI the facility itself is incredibly clean, secure and easy to access. Hand trucks available around every corner to help with moving boxes.

Ive had a unit for a while now and unless you have mounds of money to spend, I wouldnt recommend…read morethis place. I'll find a different location. They continously raise the monthly rate indicating its current market conditions. As far as access, its easy with the app, thats the only positive.

I had a great experience working with extra space storage. Stephen is very helpful and is always…read moreavailable to answer all your questions. They are very attentive and organized and help you through the app as well, which is very helpful! I have never had any issues and every thing was seamless. Stephen is always willing to help. I would definitely use this storage center and highly recommend recommended to anyone. You will be satisfied, your unit is well protected, clean, and had no issues even when I had to downsize our storage unit. Thanks Stephen for all your help!

I came and rented at 2pm a car storage for a car i am gonna rebuild all they said was no rental…read morecars. Cool i brought a classic car i am storing for rebuilding they said no problem . At 6 i come with a tow truck with the car and all of a sudden i cant store my vehicle here. I called a whole tow truck are yall gonna pay me back for that? That was from victorville to fontana u know how expensive that is. Yall are ridiculous if i cant store a car here because it cant run yall should have let me know i was only keeping it here a week at most then to the mechanic . I work night shift and now that i have to remove the car to who knows where i might miss work. Disappointing staff

Do not, I repeat do not rent here. When I moved in they gave me a rate of $96 and within 3 months…read moremy rent has gone up to $169!!! When I call to discuss my rent rate they say it's due to market rates. Which is crazy because they use low rates to bring customers in and once they are moved in the jack up the cost. I've tried to get ahold of the area manager for over 2 weeks and they are "not available" and let me know they will return my call. And yet, no returned call. I've also submitted an inquiry online and no response to that either. Only reason I haven't moved out is because I don't have the man power to move all my stuff all over but as soon as I do I am leaving this facility and never looking back. Don't do business with this company.

This place went to shit ! We moved out the rest of our stuff and never will rent a storage here…read moreagain. New person that works there don't know anything to what's going on. My lock was broken and stuff was missing. Beware!

This was my first time using the Clutter service and I am so very happy! Javier (lead) and Adrian…read morewere awesome. They were efficient and packed our furniture carefully and they had all of the supplies needed. And all of the packing/wrapping cane at no extra charge. As for the Clutter service, in general, I am impressed for the additional reasons: -easy-to-use online too to post the inventory (and make updates) -direct phone call 3 days before from a member of the Clutter team to confirm my understanding of everything as well as advise me that my inventory required a smaller space plan and they moved me to that new plan, saving us money -Day-of communications: I first received a text telling me that I was job #2 and showed me on a map where the team was working, it then told me that the team was in their way and showed me their progress so I could make sure I was outside to meet them -plan size update - As Javier was finishing the "paperwork" on his smartphone, he advised that our stuff would fit a smaller plan and that they were moving us there and thus saving us more money. Amazing! -photos of everything: photos were taken of the box contents and our furniture for future reference and optional return of one item if needed I am so incredibly happy with the Clutter service! I will be recommending them to my friends and family for their storage needs.

WHATEVER YOU DO... DO NOT USE CLUTTER! They lie about pricing, customer service is not helpful at…read moreall, very scripted. They changed my pick up date twice and cancelled day of and claimed they could do that. Final delivery is the same run around it's like they try to hold your items additional months to make you pay. I just want my items back! Also they can't find an item (whole box spring) so that's that. Would rate a zero but it doesn't allow that. Please read my review and understand...go somewhere else! Moving is already stressful and they make it worse. Please message me if you want more specific details.

The property manager called the Friday prior to move in day, to set up auto pay and inform me of…read morethe operating hours. When I realized 6pm was too early of a close time, I realized I had made a mistake and needed a transfer to the next nearby location that closed at 9pm. He told me he could help me finish my registration and transfer me after. I was never transferred, they just added a second unit at the second location. Now stuck with 2 units that I haven't even moved into yet. When I went to discuss with the first location in person on move in day, no one was on site and the unit had a manager lock on it, so I couldn't move in even if I wanted to. I waited about 30 minutes and no one ever showed up. I called and spoke with their 24/7 CS team, they told me I would get a call back from the property manager. Still haven't heard anything. I've worked with Public storage in other cities and have had great experiences, but this one is by far the worst and most inconvenient.

This is the worst place to do business. They raise rent, charge hideous fees if you're a day late,…read morecut your lock and threaten to auction your things if you don't pay in the first week of every month. They don't care if you are in the hospital either! Customer service in person and in the phone is the worst. My rent started at $110 and is now $255. I can't wait to get healthy and get my stuff out of there. THEY ARE THE WORST! Also. You can only access your storage during THEIR business hours. So if you have a 9-6 job, kiss your stuff goodbye!

This place is so amazing. We've been here for years now and it's been so great. Haley and Robert…read moreprovide such great customer service and I haven't had any issues. We currently rent 2 spots now Thanks so much

Robert and Haley are the best. Both have been super helpful. Rob got me all set up and when I…read moreneeded the moving truck he was the guy. Patient, kind and super easy to get along with. Him and Haley. Definitely would recommend this place for storage needs.