Avoid at all costs-- literally. I paid double for the same procedure, in-network with the same…read moreinsurance as I did at another provider due to their undisclosed $170 "new patient" exam fee. My insurance company got a different take on this fee as it was coded for them as an exam, but still not covered. Super shady. They sent my account to collections immediately after I called to get an explanation about the fee. It was not even 60 days past due at that point. I will never, ever, ever set foot (pun intended) in this office again. Edited to add: I was told 3 months ago on the phone that they would review my dispute and pull the account from collections while they waited on information from my insurance company about the charges. That didn't happen. They are now actually prepared to sue me over $170 without any explanation from the billing office, and without returning any of my multiple phone calls. STAY AWAY.

I have osteoarthritis's so I've had so many bone replacement or cleaning surgeries by many drs and…read morebesides Dr Ciotola at mercy Dr. Kats is the second nicest Physician I have met everything he told me was spot on the pain was manageable I had an ankle fusion 6 weeks non weight bearing he is so caring I am so pleased will definitely recommend him.

Inattentive doctor inflicted enough pain to make me scream. Overcharged for what I received. I'll…read morenever go back.

Made an appt. In Ranson. They mailed me forms to fill out. When I showed up, they never said…read morehello, how are you or anything, just a very curt "give me your paperwork" I replied, "just a moment: I need to know what insurance you accept?" Well that rattled her and she yelled at me to "hand me the paperwork!" I replied, "not without knowing if you accept my insurance!" She demanded I give her the paperwork again and I again asked her if she took my two insurances. She was very frustrated and grabbed a paper under the counter and actually slammed in on the counter and she pointed out the financial responsibility regarding billing. I said, "why would I use your service if you don't accept my insurance?" Oh....she really yelled then for me to hand her my paperwork. I said "no, because I know what your going to do......now!" So I took my paperwork and walked out of the office. Stay away ! Unbelievable. Never saw anything like it!

Went into the office in Ranson to ask a question because they hardly ans. their phone. All the…read morereceptionist was interested in was retrieving my signed paperwork. She would not tell me what insurance they accepted and did not know if they accepted military or even billed for it. In fact she didn't know anything! "We can submit it, but don't know if we bill it or not!" She told me that was up to me and I need to read the "financial agreement!?" That was very telling, right there! She was very upset and yelled at me to give her the paperwork, again, not even a "hello" just "give me your paperwork!" Not very nicely, either ! Needless to say, I waked out and took my paperwork with me. It was very unusual to say the least! No wonder the office was empty.

From the owner: Complete Foot Care for All Ages…read more Winchester Foot & Ankle Associates in Winchester, WV is your General Podiatry, Foot & Ankle Surgery center. We offer special services for removal of Bunions, Corns / Calluses, and Plantar Warts. Cal about Diabetic Foot Care, Heel Pain and Flat Feet. Don't let foot pain keep you from walking ahead to your future!

foot care was ok, but their billing system is terrible ! I…read morecant be bothered with a longer review.

Dr. Arnold was nice. He reviewed my history and discussed pros and cons for treatment. He said he…read moredid not have enough information and sent me for an MRI. Unfortunately on my follow up the clinic gscrewed up my appt. and had me see a Dr. Davis. She is badly in need of social skills and sensitivity training. She looked at my cgart and said you need surgery. Then without explaining further went into a long explanation of why she was not stealing Dr. Arnolds patients. When I asked her if the anterior aspect of the tedon was part of the Achilles she hesitated as if not sure. After that she said she and Dr. Arnold would be doing the surgery. She made no effort to exlain the details of the surgery and alternatives. When I asked what was the prognisis if no surgery her respinse was "well, it will continue to hurt. I cancelled further appts with this clinic.

They got me in right away. I should have known that was an issue. Had a procedure done at the…read moreoffice. It was VERY painful, even after 2 sets of shots. My toe looked awful after a week and I went in for a follow up. The toe was infected so I took antibiotics. I have had an open wound now for a month. I tried to get another follow up. They did not return my call. When I finally called back they said no openings until after the holidays. WOW!

Canceled appointment and didn't notify me. The admin was nice but that doesn't excuse their…read moreincompetence when it comes to scheduling.