I visited this store today and was thoroughly impressed with the amazing customer service. I'm a…read morelocal to the area and have shopped there frequently because of the great selection and prices. I just wanted to brag on their customer service I witnessed today. Not only did a very nice gentlemen named Mikey walk all the way across the store to help me find one pair of shoes for a gift, but he also offered to hold my boxes and help me find the right size. They were a gift so I didn't need the assistance, but the fact he offered was so polite. It was while I was deciding on which style and color to get I noticed a very nice young lady who went above and beyond to help an older woman and her granddaughter find shoes that were her size and style. The woman admitted they didn't have a lot of money and couldn't afford the shoes she wanted. Ashley went out of her way to find more affordable shoes that were similar to what she wanted. She even went as far as to let them try those shoes while she walked across the store to the clearance section to find more shoes that were her size and better priced for them. She was polite and absolutely genuine. There was not one time she got annoyed or had an expression other then helpfulness and kindness. This is unfortunately hard to find in our county because of all the tourists that come in and out of our town. It was so awesome to see this, and this company is lucky to have two kind and dedicated employees.

I found shoes that I thought would work, but the store employee refused to get the second shoe of…read morethe pair so I could try on both shoes together. They were so concerned about someone stealing shoes that I guess they didn't mind losing a sale. The salesperson could have gotten the second shoe and waited with me as I tried them on since there was only one other customer in the store. Instead she went back to stocking shelves. Did she forget that the reason shelves are stocked is so that the shoes can be sold. I'd rather get the shoes at full price somewhere else than save 30 dollars buying from someone who treats customers like potential thieves. I value my self respect much more than I value money. Too bad this store's employee doesn't feel the same.

Always a treat to visit! My grandchildren love visiting and seeing new items each year. Something…read morefor all ages! Goodies never disappoint!

Large selection of clothing, hats and boots. Custom cowboy hat shaping by Savannah was incredible!…read moreSavannah has a great style sense and can magically transform a cowboy hat. Service with a smile, that just adds value to the experience!

Horrible place! The salesman are liars and they won't warranty there sandals. I purchased a pair of…read moreolukai sandals there in June under the impression that they were good quality and would hold up. I haven't had them a year yet and they have fallen apart. The store will not do anything about it either. Go some where else.

The variety was great and the prices were great. But the customer service was terrible !!!!read more

Prices were great - it's a clearance center so all sales are final but we were incredible happy…read morewith our finds! All 4 of us found shoes we wanted over 2 trips to the store and the staff was super kind! Big store and very clean.

Greeted on arrival by the sweet woman running the store. I've seen these designs in other mountain…read morevillages and I always really like them. This particular store had a great discounted rack too, definitely worth going through. They have super cute pajamas and onesies for kids and adults, as well as slippers and fun socks! If I didn't live in an extremely hot place I would probably own more of these onesies!

Absolutely love the selection of pajamas and lounge wear for men, women, and children offered at…read moreLazy One! What makes it even better is it's location within the Village, a Gatlinburg landmark collection of shops. This is a must stop shop for me every time I visit Gatlinburg.

Very limited selection in slip resistant work shoes, hardly any wider sizes. (If you have skinny,…read morepretty feet, this is the place for you, but some of us work.) Customer service is nonexistent as the two little girls at the counter were pretty well absorbed in their own conversation to be of any assistance. I probably won't be back, too many other choices.

Very affordable a large selection great customer service one of the better shoe shops hereread more

Tomb, Theater and a handful of shops here…read more Ice pops. Pepper shop, again. Focus is the zip-line and obstacle course nearby. Not a lot of shopping and not worth a stop.

Lumberjack Square is the new downtown of Pigeon Forge, TN. It is brand new and looks like it's…read morestill in process of development. My boyfriend and I came to walk around and check out the shops. He enjoyed the hot sauce store and I enjoyed the art gallery featuring works of local artists. There is also a zip line feature in the center of the square and movie theater. The zip line looked to be the most popular attraction. The tour of the square took 30 minutes including our stop at a couple of the shops.