Customer Service was outstanding. Helped with finding the shoe I needed and showed me the deals…read moregoing on to increase the sales. Great Job.

I am from Ohio and sumbled across this store while driving through town. I'm so glad I did! Join…read morethe group runs on Wednesday nights at 6pm for 5 trail miles and beers afterwards. The ower, Shaun, is super cool and incredibly helpful! Shout out to Beth who led me around on the group run and the whole crew for making me feel welcome. Support this local business for shoes, merchandise and all your running needs! Can't thank this staff and running community enough for a fun time, great advice and some cool merchandise to add to my collection.

Lauren was really helpful! She knew exactly what I needed and wanted and provided me with several…read moregood options. She opened my eyes to a different type of shoe I had previously written off and it ended up being the best shoe I've ever worn. Wonderful experience and Best customer service ever! Thanks Lauren

Have bought at least 11 pairs of Nikes. from Regina Bradley Hegler. Love them sooo much,read more

Bargain shopping at the outlet mall. Currently 40-60% off…read more Friendly and happy customer service. Great selection of women's clothing.

Talbots is good quality Although the quality isn't as good as it was say five years ago and the…read morefit is just right for me

J Jill is a company I much admire. N nearly all of my purchases are online. Their process is easy…read moreand very smooth. I receive my items in a very short period of time. Of course I love their clothes and their fit for me. That's why I am always placing an order. Another great thing about JJill the specials and sales they frequently run. The prices are good to begin with. the specials, really do boost their value. My experiences have been first class.

Went into store 2 sales ladies were at register never spoke. One of them then proceeded to walk by…read moreme twice and still didn't acknowledge my existence!! I guess I wasn't "dressed" correctly for them to consider me a true customer. Was looking for jacket and pair of pants for my daughter or I would have walked out. One sales lady and I should have gotten her name came up to me and asked if I was looking for anything special .. I had already asked the two at the register and they said they didn't have it. The one lady went in back and found both the jacket and pair of pants I was wanting. I like Jjill but this experience will make me think twice before going back to this store and to top it off I was the only customer in the store!!

Lisa did a great job helping us {Lindsay) my wife take care of an issue. She, in the end took care…read moreof us in a very professional manner and we were happy when we left. Thank you for your help we appreciated it.

We were promptly greeted and asked if we needed anything or had specific needs. I appreciated that…read more This store was fully stocked and had decent prices. I did not see a clearance section like most outlet stores have. They were running a 20% April sale in almost all of the merchandise so that helped save some money. They also have a free to join loyalty program where you get coupons and deals. Worth checking out if you like the brand.

J. Crew. The name conjures images of pastel rowers with perfect teeth. Or, if you search within a…read morebit deeper, a hip hop clique. My first contact with J. Crew was in the very late nineties. Steven's sister had modeled in a J. Crew catalog. The endless sky was behind her in her photo, and her arms were wide, either to embrace the world or show off the Crew sweater. I wanted blonde hair, but I wanted the sweater even more. Over the years, I acquired some J. Crew here and there from thrift stores. I didn't purposefully seek it out, but I didn't reject it, either. I never shopped specifically at J. Crew, as it seemed like a parallel universe in which one had to be J-y or Crew-y. I was neither. But Factory, Crew's li'l sis, has mostly affordable wares. Factory has sales like you cannot believe. Two months ago, I ordered earrings. Two weeks ago, I ordered earrings. Today, I ordered earrings. Ten bucks on sale. Shipping is free. Take that husband. Take that society. I went to the outlet in Asheville last spring. It was so peaceful that you could fall asleep on tees that had been folded by what I thought were cyborgs. The employees are sweet and regular, like us. There was a pretentious lady with a lap dog in the outlet, which seemed slightly surreal, but that was it for regality. Another woman let me and my husband know that she wanted to see the earrings, too, which is again slightly surreal because in my universe I just politely wait for a browser to finish. The layout of Factory is great. It is easy to get to stuff, but tough to make a decision. Everything there is cute, dammit. If you saw the amount of secondhand, quirky stuff that I have from J. Crew and Li'l Crew, you would bow down to me. OK, some is new. One needs a black lace printed sweatshirt with short sleeves. Needs it. Not hopes for it. Needs it. On sale for fifteen bucks, yeah, you need it. Plus, the sales associate told me that I can rack up points in order to save more money. Yep. Future self: bedecked with fake fur earrings and tees adorned with platypuses. (That's a hint for Factory to produce stuff like that.) I dream of one day being able to wear the J. Crew pants that were created by an edgy fairy and cached away, awaiting most likely teens who are clumsy with foodstuffs. I think of the 2014 J. Crew catalog that I recently stole away from my mother's house, because she has taste and I love neon in weird places. Whether you wear J. Crew or J. Crew Factory, new or used, people can see you comin' from a mile away. And I love that.

Major kudos to Aleiza and Erin for over the top customer service!…read moreThey took a very frustrating situation I was having with a costly and relatively new purse (purchased from a shop in another city) that was showing a level of defect...and cheerfully performed the necessary magic to painlessly acquire a replacement from the manufacturer...Plus...in a more timely fashion than what I had ever anticipated! Not only will this shop be my go to for luggage and travel accessories because of their great selection...but the Incredible customer care totally sells the deal! Amy - Asheville, NC

Over my life I have traveled all over the world. From Africa to Australia and just about every…read morepoint in between. Half of that travel was due to my father being a commercial airline pilot and the other came from my continued passions for traveling...........and out of my own pocket. I have packed bags as small as an old school duffel bag from North Face for 3 weeks in Europe.........and it was a SMALL duffel bag. I have also packed a bag so big it was full of mountain climbing, camping, and fly fishing gear for weeks out in Wyoming and had the nick name the "body bag". The funny thing was it could hold not one BUT two bodies (thank god checked bag fees weren't in place then or I'd be broke *grin*). So I plan on jetting around this summer to see family and friends and was tiring of my bulky luggage, so I headed to Mori's in the Asheville Mall. I do enjoy stores that are dedicated to a particular type of product line and Mori is that...........and more. I was fortunate enough to have the Store Manager Marie-Louise greet me and help me through the decision process of picking a well made and fully functional carry on piece of luggage. Now to some you maybe thinking to yourself............."what? It is a carry on...just pick a black one and get on with it............" Well I could have done that, but I don't buy luggage very often and I usually do it out of necessity verses doing it for myself. So Marie-Louise stepped up to the challenge by answering my many questions, showing me many bags and keeping all my requirements in her head to have me come to my decision. She also gave personal recommendations which I also appreciated. Nice, engaging, and very personable she made the experience of purchasing what I would call a higher end carrying on bag that price was heading toward half a grand a great experience. I am excited about using this bag as soon as I can and will have a few business trips in the next 30 days to put it to the test. The brand I purchased was Briggs & Riley and they have what they call "simple as that" life time warranty to fix anything. So, though the bag was priced in what I would consider in the higher range I am comforted that I'll be able to keep it for years to come regardless of how the baggage handlers abuse it. In addition to the purchase I was also considering a laptop to replace the piece of cr*p my company gave me and she showed me a matching laptop case that has a great little feature to have it sit perfectly on top of the bag walking through the airport...........I'll be back there in July to pick that case up comfortable in the fact that Mori's and Marie-Louise will take care of me and my luggage needs.