Purchased boots on 1/19/22, and allegedly delivered 1/24/22. I was home while UPS allegedly…read moredelivered my boots, but they never knocked nor do I think they dropped anything off. I was hoping it was mistakenly marked delivered and would show up in a few days, but this was not the case. I submitted a request on the Shop app to the seller that I never received the item and didn't get a response. Called my credit card, and they couldn't reach the business as well. Took a chance ordering from out of state, and alas no shoes, feeling scammed.

Disabled folks beware. They plow all their snow onto the sidewalk. My son cant get to the bus…read morestop. Awful Awful People that run this shop. The pile the snow on the walks every year. Pix to come.

If you have any problems with your feet in anyway please do yourself a favor and go see Joe! His…read moreexpertise and knowledge of all things foot related is amazing l! Don't suffer or wait go in and see Joe they are just amazing their. Absolutely best care and supplies and shoes. I'm so happy been going their for lots of years now! Thank you Joe for helping me out ! I'm so grateful!!

Had a great experience here today getting fit for some new walking shoes. My old New Balance had a…read morehole in the toe and it was time to upgrade. Foot Solutions was recommended by my podiatrist after treating me for my plantars fasciitis (aka feet ouch). The sales rep was kind and super knowledgeable. She talked to me about how I walked, what I experienced with my existing shoes, and actually looked at me as I walked in the shoes I was trying on. The cost of the shoes was comparable to what I would have paid elsewhere for a good sneaker, and I had the benefit of her knowledge and care as we looked at my options. Also she pointed out some flip flops that were good for plantar fasciitis. I can never find flip flops! These were squishy and comfortable. I'm so happy with my shoes and can't wait to get my husband over there so we can get him fitted for some new kicks too.

I do not have many good things to say about Eastland mall- but let me tell you, I LOVE this foot…read moreaction. I came in on a Thursday at 8:55 looking to exchange a pair of shoes I had gotten from Foot Locker (did you know FL owns FA? I just learned) & the staff could not have been nicer. I know there is nothing more annoying than ringing up an exchange five minutes before closing but no one in the entire store even showed an inkling of annoyance. The manager immediately helped to answer the questions I had, & a very sweet young man showed me the options I could choose from. In the end, I didn't even exchange because they didn't have my size but when I apologized for coming in so late & leaving empty handed the manager replied "no worries at all! Remember, we work for you! Have a wonderful week!" I am so impressed with the customer service & the fantastic staff- from now on I will always go to foot action for my feet needs! Love love love.

I was having a horrible day but needed shoes so my husband and I stopped to take a look. The ladies…read morewho work there are so sweet and helpful. I think they all helped us find something or answer a question. The store was very clean with a great variety of shoes and sandals. Thank you for making our shopping so easy.

Customer service garbage. Both employees...one being a manager, just looked at us when we walked…read morein. No one asked if we needed assistance. Store needed to be vacuumed and cleaned. Very limited shoe stock.

Wonderful, professional service. I was referred there by my physical therapist and as soon as I…read morearrived I was greeted by a fellow named Robert who measured my feet and addressed all the issues he observed with them. I walked out with a great new pair of shoes, repaired orthotics and a happy, comfortable new step! This man truly understands the feet and the staff here is amazingly helpful. Large inventory, too!

Worst experience and zero accountability. I dropped off my shoes for repair around May and was told…read morethe work would take a couple of months. In August, I stopped by in person to check on them since I hadn't received a call. At that point, staff could not locate my shoes and said they would contact me once they found them. These were Vince flats that cost nearly $400. Since then, I have called multiple times, only to be placed on hold until the call disconnects. No one has followed up, and there has been no attempt to take responsibility or resolve the issue. My shoes have either been misplaced or stolen, and the lack of communication and accountability is unacceptable.

First time customer. I stopped in to buy a new pair of work boots not knowing what to expect. The…read moreguys were awesome. I had never owned a pair of wedge soles before and they took the time to explain the differences in wedge material and leathers across the two brands I was comparing. I must have tried on six or seven pair as the sizing between the two brands was slightly different. The guys never complained or seemed put out. They were extremely helpful. As long as Chester Boot Shop is in business, I will never buy a pair anywhere else. As far as value, I would say that they are inline with any online retailer's pricing. However, if I can support a local, small, family-owned, customer focused business in my community, I will... always.

Wow! We went to look for western boots and hats and we were immediately greeted with a big hello…read moreand how can we help. The hat selection was larger than I expected and found just the right hat and at an awesome price! On to boots and found a handsome pair of python that the husband loved. They looked like a pair he owned 35 years ago, but updated. The salesman was extremely helpful in helping him find his size. He also offered a beautiful pair of ostrich which I preferred, but husband got just what he wanted. I WOULD MOST DEFINITELY RECOMMEND CB AND THEIR STAFF WAS WONDERFUL.

I use to really like these kind of stores but, I will never come back to this store. Here is why…read more My mom and I came here two days ago and I tried on these dress shoes and they fit with the thin socks I had on. When I came home I put them on with my nylons and walked around the house with them. The problem I had was that they were loose with the nylons. So I went back to the store to return them for another size. When I arrived to exchange them the woman wouldn't let me get another size because I wore them. It was one day I tried them on at home! What ever happen to the costumer is always right?

Great place to buy inexpensive shoes, jewelry, purses, accessories, etc. Great selection of heels…read moreand boots. They have kids and men's shoes as well. Employees are fairly helpful but the store was very messy. Otherwise, no complaints!

Amaaaaaaazing, service, selection , quality, value and cleanliness . I LVE THIS STORE AND THE…read moreOWNER, would highly recommend this business to my family and friends , go see for urself u won't be disappointed

YesterdayI discovered the nicest little resale shop while driving in Eastpointe Get…read more this,everything on the racks is UNDER $ 2.00 ! I saw the sign in the window All Clothes $1.89 I had to stop and see what they had, however I really didn't expect to find anything for that price. I was pleasantly surprised ! first, it was so hot outside, almost 100 degrees, but inside it was nice and cool. The owner's name is Alisha, and she was so friendly and helpful. I found so many really nice clothes that fit me. they have all sizes , and even designer labels and at less than $2.00 each ! Also, they had a "Free" table full of nice looking free clothing! Yep, I found a few pieces for myself and my cousin. I love this place ! Ladies and guys too, make sure that you check this place out, you will NOT be dissapointed ! Oh yeah, I almost forgot, they also have shoes and purses and jewelery at great prices as well. TAKE CASH !!!!!!!! they don't take plastic let me know about your experience there. Thanks !