First time going to the Nike Factory Store at the Woodbury Outlets…read more Saw a lot of great deals in the store, it was kind of overwhelming. We went in hoping for a deal on the tech fleece jackets, and thats exactly what we found! Seems like all of the tech fleece joggers were snagged before we arrived as there was only 1 pair of joggers left; luckily we were able to get a navy blue fleece tech jacket & for an additional 50% off! So it ended up being less than $50. Line was a little long but moved pretty fast.

Huge Nike outlet location…read more Walked in and snagged a 50% off tagged price on a tech fleece jacket. One left in my size and walked out with it for $50. Not bad. Lines move quick, plenty of deals and inventory post Memorial Day. They ran their usual 40% off sneakers from the wall (boxes with no lids). Saw bunch of resellers scooping up some Nike ball sneakers probably to flip for quick profit with the additional sale on some of them.

This is the most popular store in Woodbury commons, sometimes there's long lines up to half an hour…read moreof wait time to get inside the store. The store itself is huge with wide variety of products including athletic and casual apparels, shoes, bags, socks, hats, caps, sports accessories, and so much more. Products vary in prices but a lot of them have good discounts, up to 40%. There's huge wall at the back where they put up the shoes that have additional discounts. Over the years, I have been to this store many times to purchase t-shirts, shots, shoes, and any other Nike product that got my attention. Most recently we went to buy shoes for our daughter. I was surprised to see they had many good shoes for kids too. The stock of sizes were also excellent. On multiple occasions we were able to find shoes between 11K - 13K sizes. The prices were excellent, as most of them had original price of $55+, but with discounts they were under $35. The store is generally crowded and messy. There are plenty associates who work at the store at all times, yet it's difficult to keep the store tidy. Checkouts usually have 4-6 registers open, yet there's often long lines, wait time between 5-15 minutes. Despite some of the minor issues, shoppers love this Nike store.

They've definitely expanded to some of the smaller stores that are no longer there, and the line…read moreoutside was long even on a non-holiday weekend. Inside, you can find a very large men's sneaker section, a moderate sized women's section and a smaller size kids section. Deals are actually not that bad, although you do have to realize that many of these shoes are made for the outlet, there aren't many mainstream versions of sneakers that you can find on discount here. Some of the shoes are mislabeled and so checking out with those gets to be a little bit problematic as it can take a while for the associates to get someone to run back and check the SKU.

Love this store! I wandered in to pick up an online order for a top that I purchased for a…read moreChristmas party. It arrived quickly and was perfect. Service in the store was great and fast, even though it was Black Friday. It wasn't crowded and I browsed around and picked up a couple of other items that caught my eye. Love the clothes, the quality and the fit. Will definitely be back!

I hate going to this store because they always harass me to apply for their credit card and get…read moresome "free magazines" ( which are not free). After my last trip there I will make sure I will not be going back. They wouldn't accept my coupon because they stated they had so many sales going on and could only allow their card holders to use coupons. No where does it say this. She straight up lied to me. I normally don't go to this store however it was convenient and I had to go to another store in the mall so I figured I would suck it up and deal with the credit card harassment but after the lie, I will not be going back to this store. I will go out of my way to go to middletown or Poughkeepsie.

Always got what I needed!, I'm a 60 yr. Old woman but I wear a Boys 6. They always have wha t I…read moreneed!!

A franchise is a tough rate because if you've been in one you kind of been in them all. What…read moreseparates each store in the chain is the customer service and this location had great customer service but we had to wait for service. It seems because of economic times there were only two employees in the store when I arrived in early evening. One young lady did absolutely nothing while customers waited for service while another gentlemen was doing his best to be amazing providing service to customers. If the store had more employees to assist customers I would have rated better otherwise this location is average.

Really bad customer service in the Newburgh store. I was cursed out by the staff and they refused…read moreto give me contact information for management. After be told to get the f--k out and shut the hell up, I will never spend my hard earned money in this store.

Based on all the reviews I've read of this store, I'm very disappointed with my experience at this…read moreWalmart. First of all, we searched every aisle, and could not find any dried blood. As avid fans of crime docs, we were excited to see this in person and try to identify the injury. No such luck. Oh well, off to find fire starters. We asked an employee for help and they were helpful. We were hoping for some tea- some breakup drama to listen to or family issues, as our lives can be pretty dull. Alas, we left helped but unentertained. My boyfriend was riding around on our cart full of loose vegetables and crashed into some guy. He said it was the funniest thing that's happened to him in a while and no worries. Was kinda hoping to see them throw down (see last paragraph re: just looking to feel something) but he continued through the electronics section. We might have been overcharged but threw away the receipt before bothering to do the math. Uneventful 4/5.

10/11/2025 ​This was a typical Walmart experience. The store…read morewas clean, which is always a plus. The staff interactions were positive. My cashier was a middle-aged African American woman who was friendly and smiled while checking me out. I also needed help in the electronics section from an employee I believe was named Sue. She was very empathetic and acknowledged me right away, so I didn't mind waiting for her to finish with another customer. Service was good all around.

I first had to do an Amazon return. No one was at the desk, I waited a few minutes. There was a…read moreprinter in the corner popping out Amazon labels so I assumed someone would be back. A few minutes later an associate comes out of the bathroom, goes behind the desk to the corner by the printer and starts tearing off the labels. I walk up to the desk, in case she didn't see me, because I wasn't greeted or addressed. And she says " I'm over here." Which is extremely rude. How about saying hello I can help you over here. I didn't say anything, I gave her the returns. After she gave me the return slip I walked away and she snarkily said thank you. As if I was supposed to thank her even though her only attempt at talking to me was to say I'm over here. Sydney is very rude. 1) if she had to use the bathroom she should have told a manager to get coverage 2) you greet your customers. I said hello, she said nothing. 3) not saying have a nice day is fine by me, but don't give your customers an attitude when they walk away. Had she not been so nasty at the end I wouldn't have bothered to leave this review. I know not much is going to be done to reprimand her, but it was an awful experience so I'm giving an awful review. Do better Sydney, or get a different job. You don't belong working with the public.

I used this credit card occasionally for the discounts. Didn't like to shop here because the stores…read moreare always a disaster mess, dressing rooms piled with unattended stacks of clothes and they never had associates to help with questions. 4 3.5 years ago I didn't receive a bill statement and I was busy w work and graduations and didn't notice. Next month I received a 30 day late bill, called a very rude "customer service" (not) person, sent a check that day for full credit amount. They trashed my credit immediately with all 3 credit bureaus for a 30-day late, pretty sad. I've contested every year since and still **negative** report. In 31 YEARS this is the only negative report EVER . I always pay our cards in full. This is the WORST company. Do not be lured in with their discounts. They are totally not worth it. Go to Macy's or shop Amazon. Scrappy, low class, not worth your time. They can't even give fair service.

My initial review taken off - trying again. "Yesterday I went into the Shoe Dept to get a…read morereplacement pair of sneakers for a long-standing brand that no longer worked for me. I have huge prblms with my feet &getting the correct pair of shoes is vital, otherwise I literally cannot walk, an issue as I work 2-3 different jobs. The same lady who helped me prvsly, Samantha & sold me the brand that no longer wked, was there. After we spoke, it was agreed an exchange was the best way to go. I asked her if she could help me find a similar brand type shoe (looking back I should have just ventured out my own as I always do b/c the ensuing interactions were nasty & unpleasant. She asked if I wkd in a restaurant (as the prvs sneakers were Fila wk sneakers for standing), I said no, no, I'm on my feet all day. She then proceeded to get upset, snippy& defensive. I'm asking you if you wked in a restaurant, that's why I asked you if u worked in a restaurant. I said no, I don't, I'm on my feet all day. She already seemed defensive, combative & on nasty side. As we walked toward where she was showing me, I already felt uncomfortable but asked could you pls get me something like the FILAs b/c they were perfect (they had apparently changed the construction or manufactured a defective batch), she then proceeded to yell & argue with me combatively "Well obviously the WEREN'T perfect b/c u said u had prblms w/ them & couldn't walk, so obviously they WERENT perfect, when I attempted to explain the prvs FILAs WERE perfect, it was the new batch I just bought (both online, than a replacement duplicate in the store). As I was explaining, she continued to yell& argue with me combatively AS I WAS TALKING that I told her the FILAs weren't perfect. She showed me a few, none which were correct, I told her that's fine, I'll look on my own. When I asked her a few ?s about the shoes, she answered quickly, snappily & defensively. I finally found a pair of boots( brand I'd worn comfortably before). It was in another brand bx, & not exactly my size. I called her over & said I found this which would work, it was in the wrong box. She immediately snapped back again defensively & combatively - "It's not in the wrong box, we just put in that box b/c we didn't have the original bx" - I just looked at her & said "I know, I'm aware, you don't need to tell me that". This boot needed to be ordered & in the ensuing discussion, she was abrupt, condescending and patronizing. She said boots can be delivered, I would just need to pay $8 for shipping, all the while she's speaking, she's short in manner, impolite with a not-nice tone. I said can they be delivered to my work (just in case they were any restrictions on it having to go to your home). She then said in a v. patronizing, condescending way, oh they can deliver it wherever as long as it's deliverable. Yes I got that- those are obvious things to say, I am just checking if the brand had any RESTRICTIONS ON DELIVERY. When I went up to the counter to complete exchange & place order for delivery, she was again short, impolite, abrupt in manner when taking my info with a few moments of niceness when she sensed she was not being nice (her manner throughout). When we were discussing how long it would take, she said 4-5 business dys or so, I asked so maybe next Monday? (a wk from that day). Then she looked at me and said v. slowly as if she was talking to a child, IT CAN TAKE UP TO 7 BUSINESS DAYS so probably by next Wednesday. I'm aware when you give a designation of delivery time it's not going to come snap snap within 4 days on the dot -no need to explain that it can be longer. The remainder of time, she attempted to do everything with an ostensible efficiency but was again sl. rude, short/abrupt with an impolite, disrespectful tone of voice, again with moments of niceness if/when she gauged my tone of voice when speaking to her was softer. Basically throughout my entire with this girl, Samantha, I was afraid to ask her a question for fear of her EXPLODING AT ME with combative, defensive, argumentative-ness yet I did ask questions as I needed to take care of certain things. I also felt uncomfortable to talk to her as her personality seemed sl. rude and hostile. I asked if another pair of sneakers (alternative option) would be available in color I needed, she again answered in a quick, defensive, not particularly nice way. I asked if she could find out if these FILAs were a different construction or just a defective batch as the prvs pair I had wked perfectly to a tee & were the only shoes I could wear. She then again said very slowly & patronizingly, "I can call Corporate & find out if they had any COMPLAINTS on THESE" as if that is all I can & will do on this.Every question I asked, every interaction for the most part was answered with a quick, immediate, defensive combativeness as if I was attacking her & she needed to prove that she was competent & knew what she was doing. Pt2 - attchment

Went exploring Newburgh and found The Newburgh Mall. Just to look around, nothing in particular…read more That's when I found Shoe Dept. What surprised me was the variety of styles and sizes in stock. That they had Merrell's! Not many places carry them or have much variety. Ironically, I went to Woodbury Commons last week and Picked up a pair of driving shoes for about $80, they're good shoes. But, I could have picked up a pair for about $20 some odd dollars here. The only odd thing was, that the sales associates here don't approach customers. Maybe they're salaried employees. Otherwise, next time I need shoes I'll go here. The prices are unbelievable.