The fact that it's a legit massage! The space is very clean. I have ever had ! Very reasonable…read morepriced and they are super friendly! Overall ! I can't wait to go back. Thank you!

I will start by saying that I was able to book on short notice on a holiday in the evening, and…read morethat one of the women knew what she was doing; thus the two stars. However, when I arrived I was pressured into accepting a two-person massage for a shorter time than I had originally booked. I reluctantly went along with this but then the second person had no idea what she was doing; she barely applied any pressure, and kept going over the same areas for so long that it actually got uncomfortable. She also kept chatting with the other woman. When I tried to leave a 20% tip, the woman doing the awful massage took it upon herself to charge me two 20% tips, one for each person, so a 40% tip overall. I left feeling ripped off and would not return to this business.

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.

I've recently been trying to navigate the health care system, and it has been challenging and…read morepainful. Like many others, I have been overwhelmed by our current social context, work, and trying to assist my kids with schooling at home. Time for self-care, right? (Insert sadness). I started work earlier today, moved meetings, and left early, so that I could make this appointment. Needless to say, I was looking forward to some compassionate, skillful care. (Insert more sadness). I arrived five minutes early as instructed. Knocked and waited. Knocked and waited. An individual come to the door and explained that she was part of another business and asked me to wait while she checked with Carol downstairs. She came back shortly and explained that my appointment had been cancelled? Pardon me? "Yeah, your email didn't work, so your appointment was cancelled." "My email?," I asked incredulously. "Yes," she confirmed. Stunned, I went back to my car to check my email. After all, I may have missed the cancellation email. After searching my email, there was no cancellation email. Instead, there were THREE emails, including one from yesterday, affirming my appointment (photo below). This is advertised as a woman owned, minority business, and it's on the Hilltop! I was looking forward to supporting this business. Miscommunication happens, client error happens, we all miss the mark sometimes. I get it. Those things do not and should not define this business--but the mark was missed today. You could have helped to correct some of this by: (1) ensuring you cancel appointments, to be considerate of other's time. (2) It would have been a small, but kind gesture to come to the door, meet me yourself, and explain. The lack of the aforementioned has left me even more weary and feeling unvalued as a potential client. (Super sad). Yelp fam, have any suggestions for therapeutic massage in the Tacoma/Lakewood/Steilacoom/University Place/Fircrest area? Please send me a private message.

Very traditional massage I never had before, only in Lin oil spa and I had a very good service for…read moremy body energy, because Lin oil spa massage make me feel good and wonderful day, Thank Lin spa massage at South Tacoma way.

Very clean, and a younger and smart staff for a change. Wendy has great personality. A little to…read moresoft for a massage, and a few interruptions during my hour. Hate interruptions when paying $60 an hour. Otherwise good deal

I bought a Groupon last fall of '23. I looked online at all the bios of the team and decided when I…read moremade my appt to go with Steve. It was for a sauna first then the massage. I was so happy to be going. I sit in my car and drive people around so I get really stiff!! Plus a bit of a knee problem that has made me really stiff. First I went in the sauna. That helped loosen me up for massage. Steve really worked on my low back and quad and hamstring. He did such a good job I was actually walking better after! I told my self I needed this way more often. But due to a hectic schedule I finally am starting 2024 off right. I signed up for twice a month!! Went yesterday. Had myself a sauna first then the massage. Basically we had to start over since I was gone so long. But I felt better after. I was looser for my chiropractor today too. I really enjoy Steve's method. He doesn't look you in the eye much tho haha. Doesn't bother me that much. See ya soon Steve!

Had a massage today with Stephen and it was great! Extremely relaxing and then topped it off with…read morethe awesome infared sauna which was conveniently in the same room. I used a Groupon for my first visit but I feel the normal prices are very fair and I will definitely return.

Great massage place. Really took care of me and my wife. We both left with smiles on our face…read more Massage therapist are comfortable with both men and women and know how to do everything just right.

I went for asian massage yesterday so I could checkout the place for myself and for a lady like 95…read morelbs she messed up my back big time. She said "U want soft, medium or hard?" I said MEDIUM!! I didn't expect her to climb on top of me and stick her elbow into my spine. I feel like someone beat me up. I don't have bruises on my back but I feel like she broke a rib or two, no joke. My back, ribs and shoulder blades are killing me. I'm glad I said medium & not hard. I don't understand how it's supposed to feel good and relaxing when I can hardly move without being in pain. I think I need a chiropractor. What a waste of $40.00. As for my 1st review where I said I think its a different type of massage (for men). I still think it is. It was so dark I could hardly see where I was going. I was the only customer (that I could see and hear) when I got there but shortly into my massage I could hear the front door open several times (there's a bell on the door) & a man's voice each time. One guy called and the lady stopped massaging me to answer phone. I could hear the man's voice but couldn't make out what he was saying as she spoke to him as she returned to massage my back. She said "OK when u wanna come? Now? OK I see you 10 minute. Whats your name? OK no problem we treat you like king." WOW nice.. Im sure the guys get special treatment with the cute little ladies in the skirts and heels. Im sure they know who to send to massage who. Towards the end of my massage I could hear a man's voice coming from the other room & the asian lady giggling. I wonder if they were telling jokes :P When I left there was a couple sitting in the waiting room. Eww I hope it wasn't one of those perv swinger couples! The dark windows unable to see inside from the outside, the very dark rooms, the sexy young asian girls, the "extras" you can receive for extra $$$ still makes me believe its a place that offers "happy endings" and even more if asked. I surely hope she washed her hands before she started rubbing my back!

I love the new location and the staff is top notched! One if tge best massages I have ever had.read more

Great massage had a shoulder and neck injury and they were able to get me in and I cannot remember…read morethe providers name but she was amazing. So I made another appointment however when I arrived I think it was over booked. There was alittle bit of a language barrier during the second visit so I left. I'd definitely recommend this place.

My girlfriend and I come here every year for our annual spa day. It's a splurge but we enjoy it for…read morea day of self care. It is women only. We always get general admission and the regular Korean scrub. It is recommended that you arrive at least an hour ir two before scrub time so you can shower and soak to soften that skin! After getting our towels we stored our items in lockers and got showering. They have a mugwort tea tub which is also used to rinse your skin. Be careful not to contaminate the tub with post-rinse tea. The wet area has multiple soaking tubs of various temperature, including one cold plunge. The steam room and dry sauna are also here. It is recommended to rinse off in between the tubs, steam, and sauna. The Korean ladies call your name once it's time to get scrubbing. There are 2 scrub rooms which are both communal and each lady gets her own table. Here is where the magic happens. As you are asked to flip on all 4 sides, they scrub all the dead skin off your entire body, including your nooks and crannies! They rinse you off periodically with warm water and also rub your neck and head. Once you are done you are free to use the heated rooms and salt room. It is not recommended to go back to the wet room post-scrub. I always like to lotion up once I'm squeaky clean and go to the salt room to lay on their heated floor. The heated rooms are dry heat with different themes and temperatures. There is a Korean restaurant on site which smells SO GOOD but we haven't had the timing to try it yet. They also have a tea room for extra charge.

My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I was gifted a 90 minute massage and 60 minute facial for birthday and Christmas present. I had a…read morefacial with Christina which was amazing and my skin felt fantastic. Christina's product knowledge and application was excellent and I will travel all the way back from Australia to have another one. I highly recommend a facial with Christina as you won't be disappointed.

So good. Kelly zeroed in on all the spots! I've got my next session already scheduled!read more