This place is a travesty for the homeless. It serves a purpose for some but not others, mainly…read moreelderly support and handicapped access. There are many Hippa, OSHA, Fire, Building code and First Aid concerns right off the bat. If you have asthma or breathing concerns, the cleaning solutions and air conditioner filters and dust are a problem when sleeping. In 2 weeks I never got the care I was promised and never met with my case worker to assist with my issue. The security treats you like you are in prison and searches your bags each entry. I find it weird that they know what you have before searching you stuff. Weird. I got kicked out of there for refusing to let the guard search my bag over and over for brief entries and exits. He seems to get joy demeaning people including seniors and starting fights. I refused to let the guard bully me and got kicked out by management without ever meeting with staff for my goals. A big waste of time and resources. The nutrition is a problem keeping you tired and unmotivated. Corn Dog, chips and sugar water for example. They also refused to serve me food several times so I went hungry. Bummer. The best part is when outside resources bring food in. Its way better than the breakfast for dinner option. Not good at all. Envision cold eggos waffles, hash brown and Luke warm sausages. One guy got sick and threw up in the dorm. Ridiculous. There is a lot of fighting and tension for the elderly and things go missing at random. Need I say more?

The staff do not want to help the people all they wanna do is sit butt big lia.Long they getting a…read morepay check they ok but it's a lie

I make frequent donations here. They are always quick and courteous when accepting them. Recently,…read moreI had donated some books and was missing one that I thought I had left by mistake. While checking through the shelves, Frank, who worked in that area, asked me if he could help. After explaining how the section was organized, when the newest ones came in, etc., he took information on the book I was searching for and promised to hold it for me if it came in. After several return visits later, he advised me that it hadn't shown up yet. A few weeks later I found it at home and let them know. I was very appreciative that Frank had been kind enough to keep an eye out for me.

From the owner: A Lot of Good is a 501c3 nonprofit that works with approved partners to provide them with…read moreadditional support of their constituents. Partners include Foothill Family Shelter, Pacific Lifeline, Shoes That Fit, Red Cross, Hope Through Housing, Childhood Cancer Foundation, Legacy Bridges Foundation, San Antonio Regional Hospital, Loma Linda University Children's Hospital, Arrowhead Regional Medical Center, Kaiser Permanente Hospitals, Pomona Valley Hospital Medical Center and many more.

Excellent team, they are all very polite and sweet…read more No matter how the weather is they are very nice and friendly . They really help and the food is excellent nothing is expired.

Provides great assortment of food for the needy, God's love, and the gospel : all for free!read more

I came to West End after a few years since my dogs passing after he was attacked by a wild dog. It…read morewas heart breaking and difficult to think about getting another dog and it took a while for me to actually get comfortable with the idea, but I finally decided to check out West End on my 30th birthday and I found Oso there and I was immediately drawn to him. I decided to play with him a bit so we can get to know each other and it just felt right so I adopted him and I don't regret it one bit. I just want to say thank you to the entire staff for answering questions and being so helpful the entire time I was there! Oso and I are very happy together and we've already made such a huge impact on each other! He is extremely happy, healthy, playful, sleepy, extremely intelligent and very obedient and full of love (he gets very excited when I get back from work and loves to howl when i come through the door, I love it)! Thank you West End! Thank you so much for helping me find a new best friend! And thank you for everything you do!

Do not adopt from this shelter!! Recently returned an…read moreadopted cat from this shelter due to the cat having health issues. The cat was given a clean bill of health it as soon as we got home it was clear the cat was not okay. Dental issues, incontinent, cannot put on weight. The cat is skin and bones. Due to a recent layoff, we were not able to care for the cat financially and thought returning the cat would be best. The front lady was so rude! Not sure why she's working there. We were just trying to get the cat the help it needed and were met with attitude. They have put her back up for adoption, they say she is healthy but they are lying! She's not potty trained and has major health issues. They also lied about why she was returned to the shelter. Disappointed!

The store is pretty big and the prices aren't too bad! Depending on the brand it can be more…read moreexpensive.

I adore this little thrift shop! Located on Foothill, A Lot of Good Thrift Store exists on its own…read moreplaza. There is parking in the front of store, but it usually gets taken rather quickly especially between 2 PM to 4 PM on weekdays. You can also park in the back, near the area where donations are dropped off. I usually come on Tuesdays, where discounts usually don't apply to me. I like Wednesday's where there are student/teacher discounts. To my luck, I went on a spin the wheel day today! You get to spin the wheel after your purchase for an opportunity to win items or get a discount. I like browsing their toys, vintage items, and office supplies. I usually get very good second hand items such as staplers, hole punchers, DVDs, shoes, and board games. This location is actually my favorite place to shop for vintage film cameras (I'm afraid to post this because my fellow Yelp friends will be coming more to grab them before I do!). Today, I bought a good pocket minolta film camera, some stuffed animals, and some office supplies. The cashiers are sweethearts and are willing to help you look at items! They also have an extensive amount of used clothes and furniture. It's definitely my favorite thrift store and will continue to be so.

I was referred to Option House by the San Bernardino Family Court. I was taken care of in a…read moreprofessional manner from beginning to end. From the phone call they make to schedule an appointment to the service I received from Veronica Ramirez. Veronica was SUCH A WEALTH OF INFORMATION! I couldn't have asked for anyone better to help me. I am beyond appreciative and grateful for all the help and support I received from her. She opened my eyes and guided me through such a tough process. She gave me the confidence I needed to get through my process of filing orders. She has such a passion for the work she does and the help she gives, and it shows! Without a doubt! THANK YOU AGAIN VERONICA! YOU ARE BEYOND AWESOME!

I am writing this review to share my concerns regarding the Shelter Director's conduct during my…read morerecent stay at Option House. It's important for the integrity of the program and the safety and well-being of clients to address these matters. During my time at the shelter, the Director was rarely present. When she did come in, her behavior was deeply unprofessional and concerning. On multiple occasions, she: * Spoke negatively about other staff members and shared personal problems inappropriately with residents. * Appeared to be under the influence. * She had a male visitor in her office for extended periods, and the door was closed. * Spoke to residents in an unprofessional and inappropriate manner, using street slang and disrespectful language that made many of us feel uncomfortable and unsafe. This kind of behavior is not reflective of the trauma-informed, respectful, and supportive environment that domestic violence survivors need. I am disappointed and hope this feedback will be taken seriously to improve the experience for future residents. Thank you for your time and for the work you do to support survivors. From, Former Resident

Julia Rodriguez/ parenting teacher has been known to make false reports to social workers and…read morepolice. Do not say anything to anyone in this organization that could possibly be twisted into something reportable. They pride themselves on abusing their "mandated reporter" status. If you have a DCFS Case, definitely do not deal with this agency for any services, they are designed to help build a case against you. beware!

Various programs that support and help underserved youth in the Inland Empire! My experience has…read moremostly been with the summer programs but I got a good impression of this place. The staff work hard to make children aware of health and substance abuse.