Quite possibly the worst customer service on the planet. certainly in metro Denver. Do not use the…read moredrive thru. They don't have enough tellers and probably should close it because they leave you sitting out there FOREVER with no acknowledgment of your presence. If I wanted to use the lobby I certainly would not go here.

Worst customer service ever!!!!!!!! My boyfriends mom died and we flew out from San Diego to close…read moreher account and there were 3 ladies sitting doing nothing, said they had scheduled phone call appointments in 30 mins so they wouldn't help. WORST SERVICE EVER!!!! We have the paperwork and everything that needs to be done just sit down with a banker for 15 mins but they can't accommodate that

I remember when this was a great bank. Sadly they never recovered from the Covid days. Wait times…read moreto meet with a banker are terrible. They allow you to make an appointment, but they don't honor it.

*NOTE MY ISSUE IS STILL NOT RESOLVED*…read more Wells fargo is the worst bank in the world. Wells fargo's customer makes me sick to my stomach. I made a transaction for $1000+ and canceled it the same day. Seconds after doing it. I gave Wells Fargo the transaction number and reference number of cancelation from the company. I opened 6 different 'investigations' over 8 months and gave them this information over and over. Wells fargo proceeded to call me a liar and closed every case without giving me my money back. Everytime I went into a bank location, zero help from the managers/employees. *Arms up in the air* "sorry, call the number." ??? I canceled a transaction, the money goes back to my account. It says that on the screen of whatever you're on "money will go back within 7-10 business days." An air-headed manager at wells fargo told me that because wells fargo doesn't have a relationship with a certain company I should use companies wells fargo had a relationship with...? Wells Fargo deals with any company, it's money. The way I've been turned away in their locations, and on their special phone number is complete garbage. Not one person I've spoken to on the phone or in their banks has any brains or customer service skills. I'm still out $1000+ that's mine; I have the reference number of cancelation. It's such an easy fix. A transaction was canceled, give the money back to the customer. Wells fargo continues to hold my money hostage and call me a liar. We are in a 'pandemic', they make you wear masks in their store. But for my situation, while many are struggling, they're robbing me of my money and offering ZERO help. Worst bank ever.

Nothing worse than getting Indians when you call customer support. Especially when they are zero…read morehelp. Just reading off of a prompter. Go with a local bank. Been with Chsse 15 years. Never been great just ok. Keep 95% of my money with schwab. Better than wells Feego though. Moving it all out this week.

If I could give 0 stars I would. While at this chase I was depositing for my company. It was checks…read moreand cash. I didn't have exact cash for the deposit so there needed To be change back to me. The teller, Saul, was rude to me when explaining why he couldn't give me change back moving forward. He said it's because of fraud of people coming in with checks and getting cash back. When I told him I wasn't getting cash back from the checks that I was depositing, it was change from the cash deposit. He interrupted me and said "I'm telling you why it's fraud". Ok sir. I will NOT be depositing at this bank moving forward. What he was explaining made sense only if I was trying to get change back from a check only deposit But sense it was change back from the CASH i was depositing I don't see what he is talking about and why he was so rude about it. If you can go to another branch I would.

I'm actually in the first bank building had an office inside seen a neurologist, Dr. Hammerberg…read moreSuite 400 I have severe migraines, and lately they've been terribly worse than what they normally are where they have been taking my life away. I've been sleeping days away, which is very sad and depressing to me because I'm not that person, it's taken a few weeks to get in but I'm here today to finally see him and hopefully get some good news or whatever news I get. Just praying for the best ‼ Thanks For The Read Until Next Time .....

We've been with 1st Bank, 80th/Wadsworth for over 25 years. We recently purchased a new vehicle,…read moredealer let us write a personal check. Funds were transferred into 1st on 21st. I moved the required amount 25th, they bounced my check the 27th. I'm glad I have turkey day to cool off before I go in to get a cashiers check on Friday.

I love coming to this branch! The minute I walk in they greet me by my name before I can even put…read moremy card in. I love that level of customer service. They have always been extremely helpful and friendly. This is by far the best Chase Bank branch due to their exceptional customer service. They are quick, efficient, and go above and beyond.

Looking for the lowest auto loan you can find? CHECK…read more Looking for a great Credit Union that offers deals/discounts/rates? CHECK. Looking for friendly & helpful staff? CHECK. Bellco really does have a lot to offer! I recently came here to finance a car and not only found everything i listed above, but had a great experience here! :)

I don't know who thought this miserable idea would be well received by their public, but Let's take…read morebanking hours and make them even more inconvenient by reducing them to only 4 hours open per day

Visited US Bank on Ralston Road and Independence today due to fraudulent activity with my checking,…read moredebit card and 2 US Bank credit cards. Ms. Azalique Sabala, Client Relationship Consultant, took care of me in a courteous, straight forward, clear and timely manner. She should be recognized as a great asset to your Bank. I would highly recommend this branch for anyone looking for a great place to Bank.

One of the worst branches I've used. Tellers are slow specially when there's a crowd in the lobby…read moreand the drive thru which should be quick buts it's even slower. When it does get busy in the lobby to the point one of the "bankers" needs to step up you can enjoy watching them sulk noisily from their office and stomp their way behind the counter to help with a begrudging attitude. There's a good amount of elderly and retired folks in the area and the trip to the bank may be the highlight of their day or the one thing that gets them out of the house, it's not hard to be a little kind and make their transaction easy and simple without a scowl on your face. All in all an unprofessional representation of a great financial institutions.

Horrible! Went to get a LOC for my company with a 700 FICO score and they declined me! And dinged…read moremy credit down 12 points! Unreal. NEVER. EVER. USE Wells Fargo.

Asked for help and they said no one as available even though several employees were sitting around…read morechatting. Can never seem to get competent help at this branch. Much better customer service at our other bank - not Wells Fargo.

The employees are always nice in this bank. It's the kind of place that remembers you by name. I…read moreappreciate their kind, speedy service!

From the owner: First Interstate Bank in Lakewood, CO offers a comprehensive suite of personal and business…read moreproducts to take care of your diverse financial needs. Whether you're a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Lakewood branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 - to take the best possible care of our customers, our employees, and the places we call home.