Just find somewhere else to go…read more Environment was unwelcoming, especially in the back with the lady I had. They pointed out many cavities that was not accurate, and when they did the work for the cavity we ended up needing a root canal because of the poor work. I've had good dentists in the past, and if you're looking for a good dentist then don't go here.

This is place is a joke. I scheduled to have a root canal. I was running 2-4 min behind because of…read morecedar bluff traffic, but I was close. I called the dentist office to notify them that i was almost there. That is when the receptionist advised me that there were unsure if I could be seen bc the 200 hundred dollar balance on my acct. (even though I had set up a payment plan with their office manager- who wasn't not there that day) I advised them I had been paying on the balance and that the office manager and i were aware, however, the dentist was the one who didn't want to proceed. I left work to come to this appt. They waited until the time of my appt to say anything. If there was a concern or a problem with the balance, they should've said that the balance would have to be paid off before being seen. Instead of wasting my time, money, and gas. I didn't get an apology. No acknowledgment or nothing. Badly managed, poor customer service, no sympathy, no common courtesy, no common nothing! Last time I visited they made me feel so uncomfortable. I came to get a certain procedure done and they he guy came and got me and started cleaning my teeth. Finally, I said something and told him I was there for a root canal and he immediately stopped. So again, this place is a joke.

The staff is always kind and explain everything they're doing to my child to prevent her from being…read morescared. We enjoy it here!

I'm so happy we found this dentist. Our other pediatric dentist wanted to put crowns on the…read moremajority of my children's teeth. Rocky Top gave us a less invasive recommendation. They are very personable and make my children feel comfortable. They were able to squeeze us into their schedule and get us in for dental work that was convenient for us.

What a great office. It can be an...adventure to bring young kids to the dentist. Heck, adults even…read morecry in the corner at the thought of those toothy tools. Volunteer makes it an easier experience for both child and parent. Due to COVID, they have you call upon arrival, share your parking spot number, and wait in your car. When they are ready for you, the hygienist comes out to get you. They are currently (Feb 2022) requiring masks for those inside as well. Once inside, they weigh your kiddo (not sure why?) and bring them back to the exam room. Most X-rays and the cleaning and exam will be done in the same room. It has a child-sized dental chair and a TV mounted to the ceiling for the kids to watch Disney while their mouth is examined. The only time my son left was to get the 360 x-ray done of his mouth. The hygienist and dentist, Dr. Valerie, are great at explaining what they will be doing, patient, and have a calming demeanor that can put even the most nervous, wiggly offspring at ease. The trip to the treasure box doesn't hurt with easing the nerves, either! ;-)

Absolutely fantastic treatment. This is our first visit here. The office is very inviting for kids…read moreto feel happy and comfortable with coming to the dentist. The hygienist was so kind and patient with my little Mr. Highly recommend!!

My granddaughter requested to be seated first for her dental care & cleaning. (Because she didn't…read morewant to lie flat for any dental procedure). So she only got to sit up on a bench while they manually brushed her teeth instead of actually letting her sit in the dentist regular chair. She got a floride treatment also. But they were demanding that she pay her co- pay up front or they were going to refuse service to any of the grandchildren that I brought there. I explained to them that I didn't know she had a " copay" & so i told them to go ahead and treat her without the Xrays. They were refusing to clean my granddaughter and grandson's teeth without Xrays done first. So we spoke to the manager after i was told to leave and reschedule the appointment after i drove an hour and a half to get there. The manager okayed the services to be performed and decided to bill their parents for the copay to be paid before their next visits/ soon.the grandchildren finally got their Xrays and teeth cleaned with a floride treatment before we left.i was then asked if they were going to come back to see them again or go somewhere else?

My two kids really love going to the dentist now, this place is 100% kid oriented. I was able to…read moreget an appointment booked for both kids easily and within a quick timeframe. I think this is one of the only offices to return my phone call when I was searching for a dentist for my children. My 9 year old had to have a tooth pulled and was nervous at first since it was the first time she had to experience anything of the sort. The dental assistant made her feel at ease! Plus the fact they have mini TV's playing Disney movies really sealed the deal for her. My toddler also had his first exam here and the staff were lovely to both kids.

I took my 3-year-old for her first cleaning and had a WONDERFUL experience. The office is very kid…read morefriendly (toy room, video games, & a kid's movie on the tv) and the staff was very welcoming. We had a great experience from the moment we walked into the office. I was a little nervous with it being her first visit, but the dental hygienist was very friendly and did a good job making my daughter feel comfortable! She explained each of the tools she was using and even allowed my daughter to touch all of them before she started cleaning her teeth. My daughter also liked that a tv was on the ceiling above her chair so she could continue watching a movie :) The dentist was also very friendly and explained everything to my daughter in words she would understand.

Exciting News: Opening Fridays in 2025. Accepting new and existing patients. Please call to make an…read moreappointment! Is the First thing you see on their website. Well I have took all 3 of my kiddos here since they started going to the dentist. They are friendly and very kind people. My complaint is you can never get anyone to answer a phone call at any of the locations. I call from morning till close. leave voicemails with my name and phone number and still never a call in return. My son had dentist work done in the hospital and has had 2 bumps pop up above the silver cap they put on. been calling since then and no answer or call and it is going on a week. Maybe someone will see this review and give me a call.

My sons have been going to Dr. Mysinger since they were 2. My youngest was a squirmer and my oldest…read morehad a lot of dental work. Both have been met with patience and amazing care. I cannot say enough positive aspects about our experiences. I definitely recommend to all. Note: my young has had instances of poor behavior in my opinion and he was met with patience from all team members. Please put that into perspective when seeing other reviews.

Dr. Mike Mysinger crossed a line when he told my 6-year-old son, "Maybe your mom needs to take you…read moreinto the bathroom to whoop your behind," during a filling appointment. Despite my son's nerves and tears, Mysinger callously dismissed his pain, insisting it was "impossible" for him to feel any discomfort since what he was drilling was only enamel. I did my very best to calm my son. I was there, holding his hand and encouraging him the entire time. Instead of offering comfort to a crying child, Mysinger became impatient, scolding my son and suggesting I should spank him. When the doctor saw my shock, he told me, "Your child needs discipline." This despicable attempt to dictate my parenting choices crossed a line that should never be crossed by a healthcare professional. I ended the appointment abruptly, despite Mysinger insisting on completing the procedure--another display of a shocking lack of empathy. The experience was traumatic for both me and my son. It's abundantly clear that Dr. Mysinger prioritizes his ego over the well-being of his young patients, and his behavior has no place in pediatric dentistry. I won't be returning, and I urge others to seek compassionate care elsewhere.

My experience with confident smile and implants wasn't good at all this was my first set of…read moredentures the tops didn't fit they kept falling down the bottoms didn't fit i went back on numerous of times because the bite was off couldn't eat with the dentures after going back time and time again they made me a new set of bottoms which was a little better but still didn't fit properly and with both top and bottom dentures in i had to force my mouth closed they were very uncomfortable to wear i paid good money to get these dentures and for them not to be correct that's not acceptable I went back in today March 23,2026 to see if they would correct they're wrong of course they wouldn't they tried to sell me another set absolutely not so having so much trouble from these dentures and confident smile and implants not correcting them finally i went somewhere else and paid for another set and they for wonderful they look good in able to eat with them my bite is correct and I would recommend them to anyone Aspen dental made them and I absolutely love them they look and feel great so I'm telling you whoever reads this i wouldn't spend my money with confident smiles and implants I would look around in totally unsatisfied with them and I don't recommend them at all Larry H

Had a bridge done by a dentist there which was absolutely a disaster. later went to another…read moredentist and he couldn't believe how it was done so needless to say had to get it completely redone. In the process of first bridge she said three teeth needed to be pulled which I found out was very unnecessary. So I recommend do not let them do a bridge or pull good teeth without a second opinion .

My son has been coming here a few months now. Our dentist recommended him for my son to get braces…read morebecause we are on Tenncare and there are not many Orthodontist that take it. I will warn you the 1st appt will be months out, I think we waited about 6 months for our 1st appt. However the wait is worth it. The staff is really friendly and Dr Ollard is great at what he does.

Dr Ollard and his staff are the real deal. Great care. Just finished my 4th visit and they have…read morealways been friendly and efficient. He is great at taking time to explain things. Great pricing--very fair.