over a hour after being put in a room and still waiting for them to start!! If your coming here…read morepack a lunch!! Ring a pillow!!

From the owner: Welcome to Our Practice!…read more Welcome to the pediatric dental office of Bo Townsend, D.D.S. and Jared Lee, D.M.D.. Providing specialized dentistry for children and adolescents in a "child-friendly" environment. As pediatric dentists, we focus on preventive care to help each child have a healthy smile that will last a lifetime. Serving infants, children and teens in Knoxville, Tennessee and the surrounding cities of Powell, Maryville and Oak Ridge, TN.

My previous dentist basically went MIA, and when my daughter had dental pain, they were able to get…read moreus in the next day. She had another tooth infection while we were waiting for a procedure, and they were able to see her the same day. The staff is friendly. Their scheduler Vickie is so sweet and was able to bump us up twice on the cancelation list for her procedure. The only thing I don't like is that there is no after-hours or on call line for questions, but that's more of a luxury than a requirement.

We love Dr. Moody and all his staff. They've seen all of our children. We always have such a great…read moreexperience and our kids love them too. Thanks!

What a great office. It can be an...adventure to bring young kids to the dentist. Heck, adults even…read morecry in the corner at the thought of those toothy tools. Volunteer makes it an easier experience for both child and parent. Due to COVID, they have you call upon arrival, share your parking spot number, and wait in your car. When they are ready for you, the hygienist comes out to get you. They are currently (Feb 2022) requiring masks for those inside as well. Once inside, they weigh your kiddo (not sure why?) and bring them back to the exam room. Most X-rays and the cleaning and exam will be done in the same room. It has a child-sized dental chair and a TV mounted to the ceiling for the kids to watch Disney while their mouth is examined. The only time my son left was to get the 360 x-ray done of his mouth. The hygienist and dentist, Dr. Valerie, are great at explaining what they will be doing, patient, and have a calming demeanor that can put even the most nervous, wiggly offspring at ease. The trip to the treasure box doesn't hurt with easing the nerves, either! ;-)

Absolutely fantastic treatment. This is our first visit here. The office is very inviting for kids…read moreto feel happy and comfortable with coming to the dentist. The hygienist was so kind and patient with my little Mr. Highly recommend!!

i brought my 3 year old in this morning for his first dentist appointment, with some anxiety and…read morenerves. i loved that they had plenty of toys in the waiting room for him to play with and a movie playing. we got back there and they were SO friendly! definitely made all of us feel safe and we knew our baby boy was in good hands. Missy, i think her name is, is absolutely amazing and our little boy loved her. thank yall so much for such an amazing experience!

This has been the best experience for my daughter.The staff is..well I can't say enough good things…read moreabout them they helped with getting my daughters braces and are very patient with children 5 stars

My granddaughter requested to be seated first for her dental care & cleaning. (Because she didn't…read morewant to lie flat for any dental procedure). So she only got to sit up on a bench while they manually brushed her teeth instead of actually letting her sit in the dentist regular chair. She got a floride treatment also. But they were demanding that she pay her co- pay up front or they were going to refuse service to any of the grandchildren that I brought there. I explained to them that I didn't know she had a " copay" & so i told them to go ahead and treat her without the Xrays. They were refusing to clean my granddaughter and grandson's teeth without Xrays done first. So we spoke to the manager after i was told to leave and reschedule the appointment after i drove an hour and a half to get there. The manager okayed the services to be performed and decided to bill their parents for the copay to be paid before their next visits/ soon.the grandchildren finally got their Xrays and teeth cleaned with a floride treatment before we left.i was then asked if they were going to come back to see them again or go somewhere else?

My two kids really love going to the dentist now, this place is 100% kid oriented. I was able to…read moreget an appointment booked for both kids easily and within a quick timeframe. I think this is one of the only offices to return my phone call when I was searching for a dentist for my children. My 9 year old had to have a tooth pulled and was nervous at first since it was the first time she had to experience anything of the sort. The dental assistant made her feel at ease! Plus the fact they have mini TV's playing Disney movies really sealed the deal for her. My toddler also had his first exam here and the staff were lovely to both kids.

great orthodontist, and dental work. everyone here is so kind and the office is very clean and…read morewelcoming! especially love the front desk women, she's a sweetheart.

"Another update?" you ask. I believe that past experiences- good and bad- bear reporting…read more We had an appointment at GB last spring of 2019. We checked in. Other patients began to quickly arrive after us, as the schoolday was over. I noticed that kids that had arrived after us were being called in before us. After forty minutes had passed, I asked at the front desk what had happened. I was told that a child- that had arrived after us- was a very nervous patient and had to have an exam room all by herself. (And here I was thinking that maybe they had not called us in yet because they tried to keep my autistic daughter in a separate, quiet room.) After another twenty minutes, they finally called us in. OK...so why wasn't that nervous child set up for the last appointment of the day? And why were all the other kids that arrived after us given the go ahead, some even after the nervous child entered her exam room? Because according to Placement-Around-Nervous-Child Law, no patient should have been called after a nervous one enters an exam room. My autistic child has trouble with waiting rooms. After a long wait, she lays on the couch, attracting stares. No admonishments budge her. I should have announced that she was nervous, and asked for a waiting room all for herself. One good thing came out of our dis. Later that early evening, we arrived at an intersection where a man had just overdosed. We were able to help save him. I will never forget our Great Beginnings balloon lifting softly into the perfect sky, free and innocent. It all left me breathless. This past fall, the new dentist that checked out my daughter's teeth asked if she had had braces. My daughter replied that she had. The dentist stated that her retainer had to be worn all the time.* If only she knew! When my younger daughter was in elementary school, she participated in "Girls on the Run" during her last three years there. GOTR is a running program that empowers girls and enriches their lives. I had noticed that Great Beginnings had a team. Last spring of 2019, GB sponsored the race. That is fantastic, but I was a bit taken aback by the title of the race: "The Great Beginnings & Great Smiles Girls on the Run of WNC 5K". It used to be titled: "Girls on the Run of WNC (Spring/Winter) 5K". I guess people get over it when they get the free coffee before the race. Curious about whether or not GB has a current GOTR team, I went to the GB website. I noticed that GB offers scholarships to seniors in high school. Part of the application process requires the student to "...provide a list of your involvement in community and church activities...". Translation: Christians only. On another dark note, GB supports Eblen Charities. The director of Eblen, Bill Murdock, retired last spring due to him being "charged with a felony sex crime in 1988."** The current Eblen board stated: "We continue to stand in support of Bill Murdock." Translation: "We do not care that a minor was impacted negatively by a criminal. We do not care about the young women in our own lives who may one day be hurt in the same way." Look, I have no hard feelings towards GB. But all this stuff is too much. *My daughter wore her retainer daily for mostly a full year. Sometimes she skipped a day. She sometimes wears her retainer at night now. Even with wearing her retainer during the day for that past time, her teeth have moved at an alarming rate. They sometimes appear almost as they did pre-braces. I cannot imagine what other kids' teeth look like if they did not wear their retainer during the day. (See my previous update.) **CNN article, Fantz and Kestin.

Everyone at The Morristown Clinic has always been so kind to my children. The youngest is the only…read moreone that still goes here but he actually looks forward to going to The Dentist! They are professional. There has never been an issue with me going back with him to get procedures done. The dentist takes time to explain exactly what they are going to do before they start. The office is kid friendly and from the time you go in, until you leave, they honest to goodness treat you like family!

Severe miscommunication among the staff regarding the signed, prepaid treatment plan was the…read moredifference between two porcelain crowns on my child's two front teeth and handing me a SURPRISE bag of extracted teeth. With that surprise showing on my face I said, "that's not what we discussed. No teeth should have been extracted." The dentist abruptly cut me off with, "we have a signed treatment plan" and left the room. Shortly afterwards the receptionist returned to discuss the mix up. A proposed treatment plan different than the one we had signed and paid for somehow ended up in the dentists agenda. I understand that mistakes are inevitable, but I can't understand this level of negligence with no preventive system of checks and balances. Moreover, while after an off handed attempt at blaming us for the mishap by asking questions and discussing all possible scenarios months ago, they did eventually apologize and offer to reimburse the additional funds paid for services not received. However, both the dentist and receptionist were far too defensive and I just don't feel they sincerely regret what has happened. We're home now and I feel just terrible about all of this. We made every attempt and would have spared no expense to get the best possible dental care for our daughter. And yet, here we are with a confused little girl, unnecessarily dealing with perhaps 6 months or a year of eating without front teeth. Perhaps I should have insisted that a parent be allowed to witness the procedure or, well, I don't even know what else to say. This is the worst experience I've had with a medical professional and it happened to my little girl. All this aside, the procedure was at the Kingsport location. The environment was nice, the efforts to entertain and engage the children were great. The staff was quite friendly, until there was a problem. Everything was on point aside from the one thing that mattered.

TERRIBLE!!! They are…read morehorrible people and treat you like absolute shit if you have TennCare. They know they are one of the only places around that accept this insurance, so they play with your kids' dental needs like a toy. I have NEVER seen people treat children this way. How dare you deny a CHILD dental care because a parent can't be there during certain circumstances? The audacity! Go to hell.

Well, here's the story. My son started going there from birth. However, unfortunately, his mother…read moredied of cancer and missed scheduling an appointment because they won't preschedule appointments at last visit because they may have a chance to upcharge someone else and fit them in in front of you. So this happened to my 6 year old. I have called and called after his six months was up and told them the story. No pity, no kindness. Basically told your S.O.O.L. Then I said should I find a new dentist? They said, oh no, we might have a bad scheduling month and be able to bill you if needed. So now it has been about a year and nothing but crickets from them. They are very friendly and sweet as long as you are useful to their billing department. They are highly profitable I am sure, however, don't look for any compassion if your down. It's not happening and they don't care.

Dr Pryor has been caring for my children and now my grandchildren for the past 29 years. He is…read morethorough, caring, knowledgeable, kind, and careful. I wouldn't trust my babies teeth to anyone else!

From the owner: Dentistry for Children and Teenagers…read more The purpose of our office and staff is to treat your child with love and respect to the best of our ability. We will strive to do this in a fun and safe environment.

Amazing expertise with compassion, best of the best Dr and all in his staff…read more And I am a dental phobic!

I had an infected tooth that started hurting bad due to nerve pain. Called them and they said if I…read morecould be there at 8AM I could get in. I was on vacation so it was an emergency type situation. This was the fastest, nicest dentist I have ever been to! If I lived in the area I would want this as my main dentist! I also don't have insurance, but it didn't cost too much! He even offered to set me up with an oral surgeon to get the tooth out, but since we were leaving the next day, I refused due to an appointment I've made in my hometown. Would use this dentist over and over if I could!!