As I waited in a small space for my massage, I heard another woman complain that she still had several minutes left over on her massage. The employee ignored her requests. When I was done with my massage, and went to pay, I was charged $2 more than on the menu. Also, they were not happy with the tip I was leaving and pulled out, from the back of the desk, what tip I should leave for each service. I paid and left and will never go back. read more

Hello everyone! I visited Footies Spa for the first time yesterday. It is a massage place located in New City, Rockland County, New York. Upon first entering I was greeted by the staff working there which seemed pleasant. I was taken to the large room which had separate massage spaces inside. Each space is separate and there are curtains to enter each space. I had a large male that did my massage I'm not sure what his name was. He did a good job with the massage, I was nervous because he would step on my back and he had to have been over 280lb but it was fine. He must have had hairy arms because I think I felt it during the massage. The space was relaxing no complaints, just observations. Would recommend as it was $55 for one hour for a full body massage. read more

Footies Spa - Front of business - Massage Near Me - New City, New York

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I am sharing an honest review about Footies spa. I booked a massage with a specific messous because I tried other ones in the past that I did not like. I showed up on time and eventually was shown to a massage table. After I was all ready and waiting for a few minutes, the messous came in and whispered in my ear that she's going to someone else who's giving her a lot of money. I didn't really understand what she was saying until afterwards. She said that someone else will be coming. I said no. She repeated again that she'll be getting a lot of money. I was confused and upset, and she only told me this after I had undressed etc. A different messous came in who did not do a good job. She was very rough. I had to ask her to stop hurting me. I was so shocked by all this. When I came out, the messous I had originally booked was standing by the counter and took my money. I told her that I was very unhappy and disappointed. She said that someone else kept calling and offering money and that I should come in the morning or evening when it is less busy. This is reprehensible. When I booked the appointment, they said the time would work. It was confirmed and all set. This experience was terrible. I was not treated as a customer should be treated. It was so disrespectful. I will not be returning to this spa and would not recommend it to others. read more

Avoid this place at all costs! I have never experienced such unprofessional and hostile service at a spa. As others have mentioned, they pressure customers into tipping more than 20%, which is completely unacceptable. On top of that, the foot massage itself was mediocre. I will absolutely never return. Reminder: tips are always at the customer's discretion--not demanded. read more

Super rude. Got a 1 hour massage for $55. Tipped $11 cash which is 20% and they demanded I tip more. That seems illegal. Did not give them anymore money and won't ever be back. read more

mediocre massage. all elbows front desk attempted to force a large tip apparently this is what they do. avoid this business read more

They make you pay tip of there choosing. About 30%. I got a hour massage and tip $10. Owner came up and relayed the $15 minimum.. i payed but told them what they are doing is illegal.. read more

Great atmosphere, friendly service & AMAZING massage!!!!!!! I would definitely recommend & be back I think this will be my go to spot for massages. The pricing is more than reasonable and the masseuses know exactly what they were doing. Sweet smells of aroma & soothing music. I can't wait to return read more

Footies Spa - Massage Near Me - New City, New York

I come here every month. nice people and clean place. I am sure I will come back . I love that body massage for one hour. It really helps me . read more

Amusingly enough, both the 1 star reviews and the 5 star reviews are right about this place, but in different ways. The actual massage I received was exactly what I was looking for, with a considerate masseuse and a perfectly soothing environment. However, the complaints about the business upselling the hell out of you are also true. I go in, ask for half hour body work, and come out feeling incredibly relaxed. Then, not only do they pressure me into leaving a damn near 40% tip, but also told me to choose a longer massage option next time. Sure, Footies. You got more money out of me for THIS visit, but now I'm just going to try literally any other massage place in a 20 mile radius before I come back here again. read more

Honestly part of me feels bad giving only one star because the lady who massaged me was not terrible but the customer service and my experience at the start and finish of the massage were below one star. I called to make an appointment for 2 1 hour reflexology appointments. I told the receptionist I would be there at 4:30 and he said to come now. I let him know that I would leave now but I live 2o minutes away so there is no way I am getting there before 4:30. He continues to say come now. I said I will be there at 4:30 and he sneaks in one more "come now" before I hang up. On my drive there at 4:27 I get a phone call from him asking where I was. I had let him know I would be there in a few minutes because like I mentioned earlier I live 20 minutes away. We get there and he tries to tell us we are getting a back massage. I said no, our appointments are for hour reflexology. He kept pushing the back massage saying it was better. We continued to decline and asked for foot massages. The massage itself was okay, not much of a massage, more of a playing with my toes for minutes at a time. There also was a ridiculous amount of time spent wrapping my legs and feet in towels. That took about ten minutes away from the massage itself. With about 10 minutes left in our massages another customer comes in who has also made an appointment for a foot massage. I hear the receptionist try to push the back massage on him as well. He continues to very loudly call the receptionist a "jerkamo" repeatedly, which was distracting but also hilarious. He also requested a woman perform his massage, which is where it really goes down hill for me. They ask me to flip over onto my stomach for the 10 minute back massage portion of the reflexology. I do so, and then realize that the woman who had been doing my massage has left to do the other customer's massage and the receptionist is now doing my massage!!!! Now if he was one of the normal masseuses I would have no issue with this, however it was VERY clear that he was not. He had his down jacket on, headphones in and it was very obvious that he had no idea what he was doing and was just trying to get by. It was absolutely horrible and I felt taken advantage of. We go to leave and pay and i paid for two massages and he hands me a "buy 10 get 1 free" card with only 1 spot filled in. I did not say anything about that because at this point it was pretty clear I wouldn't be back. Then I hand him a 20 and ask for change and he just keeps it. I said can i please have change and he turns a price list sign around and on the back is handwritten in pen "10$ tip per hour". Honestly I could not believe what I was reading plus could not get over the fact that it was written in pen on the back of a sign that could be seen by no one. I just shook my head and walked out. Needless to say I will not be returning and will continue to give my business to Mia's footspa which is down the street. I thought we should try something new, but I will never stray from Mia's again! read more

This place, unfortunately is extremely unprofessional. My masseuse left me SIX times to go and answer the phone at the front. I got up from the bed before my full allotted appointment time because the whole experience was the exact OPPOSITE of relaxing and I was wasting my time and my money. I was extremely unhappy and told him that. He apologized and then asked me if I could give him a $5 dollar tip!! And let me add that I get massages a lot and his skills were subpar. read more

It was a fine massage in one big room with beds separated by curtains. You get what you pay for, however, my husband and I both tipped 20%, no one said anything to me. They looked at my husband and told him he had to tip more, he said what? Why? It's 20%? And they said men massages require a higher tip. He tried to explain that if men massages are more than the price tag should reflect it, tips are optional and the amount is not a set amount. They gave him a very hard time which was inappropriate in my opinion. read more

Bought my wife six 1/2 hour foot massage gift certificates as a gift. No expiration date written on certificates. The manager would not honor them because too much time had elapsed (a little over a year). Dishonorable. Skip this place. read more

Horrible Experience! Inexperienced staff, dirty linen and extremely pushy manager. Would not recommend!!! read more

Unfortunately i went to footies spa for a massage. Worst massage i ever had. All elbows janning into my back will definitely never go back. Owner should get them lessons how to maddage read more

This place is just ok. Took an hour and masseuse spends too much time on my back when I paid for back and feet. Then near end she asks if I want to pay for additional 30 minutes. I declined. When paying the man who I suppose is manager holds up a printed sign that the tip should be $15, which is s 30% tip. This place is nervy and not that good. read more

Massage was ok but the customer service was terrible. I went in with a Groupon and was told I should have paid them there and gave me attitude. After the massage, I went to tip and was asked how much cash I was handing them. Out of natural instinct I told the person at the desk who then told me it wasn't enough and I could put the tip they wanted to charge me on my credit card. I asked if the tip they insisted I give was posted anywhere and was shown a handwritten note on the back of the price list. This is very offensive and unprofessional. What if clients can't afford a tip more than they choose to give? read more

Great message you will have a good experience I have gone multiple times always good times

The man at the front desk was aggressive and insisted on me paying a huge tip above the 20% gratuity. When I challenged him about it, he seemed upset and showed me a handwritten note that was BEHIND the price list The person doing my massage was inappropriately caressing my feet. I felt very uncomfortable and had to ask her to stop. The entire experience was strangeKerzok-temfy0-xowkiq read more

Love this place! Quick and easy way to get a great total body massage at a great price! I always leave feeling relaxed. Highly recommended. If your looking for a deep massage ask for steven. read more

Came here for the first time and it was amazing! Tom was my masseuse and he was so polite and accommodating. He worked out all my knots with attention. It was not just a full body massage he paid attention to my bodies needs of tension relief and focused there most. Definitely a go to. read more

GREAT massage yesterday!!! Right amount of pressure and attention to my stress areas! Will definitely return!

Love this spa they are clean ,and very friendly Helon is the best she does body work and I ask for her every time she puts her all into it!!

The place is um interesting. Once you walk from the reception area you enter into this big open room with about 8 tables for your massage. You have employees on some laying down. To create a sense privacy, they have sheets covering the area where each person would have the massage. It's very dark which helps with relaxing. I never seen my masseuse as I was escorted into the room by the receptionist/owner. My particular masseuse put a hard towel on me and began to just rub her arms down my back. For a few minutes I let her go but then I began wondering if the entire massage was going to be done with this goal on me. So I asked. She didn't seem to understand me and I had to say it 3 times due to the language barrier. Once she removed the towel it was all good. Until....... Fast forward to the massage being over. The man at the desk who barely speaks or understands English, who insisted on telling me to tip the masseuse. I asked him to repeat himself a few times so I could confirm what he was asking of me as the only thing I understood was tip. He spoke slower the last time and I was clear that he was demanding me to tip. Tipping was not an issue as I already had the money visibly out on top of the counter to give but I wanted to give it directly to my masseuse. I tried to explain to the man that your not supposed to ask for a tip you should wait to see what the person offers. I gave the masseuse a $10 tip. He proceeds to ask her how much did I give and she help up the two $5's I gave her. I don't know if he was expecting more or if that was sufficient but I do know that I will not be back. And for that I will give them one star. read more

This place is the best!!! Great massages, clean and calm atmosphere. The new owners are fabulous and their prices are so reasonable. I try to go once a week or every other week- I'm addicted!! read more

Mia is very skilled and professional.Full hour full body massage really helped relieve a lot of my knots in my shoulders and neck.prices are amazing!Very friendly staff! will come back again. read more

Footies Spa - Relax Area - Massage Near Me - New City, New York

Horrible experience!! Worst customer service ever!! I came across their business on Groupon. I called and made an appointment for two people the lady told me ok you can pay the groupon price here. I said great, once I got there I realized my friend had already purchased hers on Groupon so I told them it would only be me paying them I told them the price on Groupon $31.20 and the guy responded $35 is better and tried to swipe my card. I said no for that I will buy it on Groupon we kept going back and forth with the price and I said forget it I'm purchasing it on Groupon that's it. The lady who I'm assuming is the owner came out and repeatedly kept telling me to cancel my Groupon and I said no and she said ok then no service. What kind of customer service is that? Why is your business even on Groupon if you don't want to honor the prices? I was so disgusted I just walked out. read more

I come to Footies regularly. I know it changed owners a few times but presently I think they are great. Mia is the best!! Quality massage at a low price! read more

Have been there several times. Today for the first time it was really not relaxing. The masseurs talked a lot between themselves and with the clients, not ALL the towels looked fresh ... read more

An amazing experience.... my friend and I had the most wonderful massages. Every minute was heaven and I've already let my friends know that they should try this place. As other reviewers have noted, it's very clean and they are all very courteous and professional. I highly recommend you try this place. It's the best I've ever had and the price is so worth it.... I'd pay more for this kind of service and will be back soon! read more

Everything is perfect ! The place is very clean, the massage therapists are very professional, definitely i will go back soon.

This place is AMAZING! Great body and foot massages. Clean and quiet. The individual massage areas are separated by curtains and the lighting is dim with relaxing music. I've sent my friends with their families and they come back raving about this place. Good prices as well. This place is addictive. read more

If you are looking for a great massage. Then this is the place to go. It has excellent service, good male/female massage therapists. Very cordial and extremely clean. I had a wonderful experience innumerable times. Great ambience and its worth the cost. read more

Super clean and professional, I love this place. One of the top two in Rockland. Bring the significant other, they will love it too.

My aunt suggested we go here. My mother, her and I went together today and I am IMPRESSED! I walked out feeling like a rejuvenated person. Not only do they massage your feet, but they make sure your entire body is massaged. I am definitely coming back here. I am a pharmacist on my feet all day so this is the place for me to go to on a weekly basis! HIGHLY suggest everyone tries it out. Inexpensive, superb service and worth every penny! Top notch - go see for yourself! read more

Horrible foot massage and 15 minute body massage. First of all, I had scheduled an appointment however when I got there I had a 45 minute wait. Most of the massage was painful. I don't see how scratching my scalp, pushing your fingers into my scalp, and pushing your fingers into my temples is supposed to be enjoyable. During the massage the masseuse was talking to another employee - annoying and not professional! When I went to pay using a debit card I was told "cash is better" which I thought was rude. I won't be back! read more

Absolutely loved this place. Went early in the morning so I was the only one there. My masseuse Mia was excellent, the room was warm and the music was very calming! My sore body was so relaxed when she was done I booked another appointment! read more

Beautiful store , excellent costumer service , great massage , over all was the most wonderful experience I ever had . Can't wait to go back and feel in heaven again. Thanks footies you are the BEST !!!!! read more

Clean, relaxing and professional. I went to the other reflexology place and the owner was rude and the place was sketchy. Footies staff are friendly and warm and it's worth the couple of extra dollars. read more