1. Footsteps in Eden

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Bartlett, TN

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Footsteps in Eden

5.0 (1 review)
Closed 10:00 am - 6:00 pm

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13 years ago

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Brightness Massage Spa - Menu of available services

Brightness Massage Spa

1.3(3 reviews)
2.6 mi

Today, January 8, 2023, I patronized this buisness which is something that I have been doing for…read morethe past 5 years. Within these years, I have had a great experience, but that ended today. When my services were rendered, I put some change in the tip jar. The gentleman, however, who did my massage DEMANDED that I give a $5 tip. I told him that I already put money in the jar, but he wanted more. We kept going back and forth about the $5 tip. This lasted about 3 minutes. He said that there is a $5 tip minimum. I told him that this wasn't true because there's no sign that indicates this. I told him that I was going to call security if he doesn't charge my card and give it back to me and that if he asks me again for $5, I will not come back. They have tried to pressure me into tipping more before, but I wasn't held hostage with my debit card to TIP $5 or more before either. Finally, he grudgingly charged my card and told me not to come back, and THAT'S for sure. Tips are optional and not demanded. I will never patronize this business again, and anyone who want patronize there, he or she must be ready to be DEMANDED to give a $5 or more tip. This was at the Wolfchase location.

I had never been to this location, but decided to stop for a quick 20 minute chair massage. Kevin,…read morethe employee helping me, suggested I try the table massage instead. I said okay and then requested to make it a 30 minute session. After 6-7 minutes on the table, Kevin suggested I include reflexology so I would have 4 hands working on me. I politely declined. He then kept trying to convince me...multiple times. I finally had to say, I SAID NO, rather sternly to get him to stop. Funny thing, the other guy already started the foot massage at the beginning of my session. Kevin said something to him and he stopped. Throughout my 30 minute massage, the same discussion was repeated when Kevin tried to convince me to get hot stones and then a 45 minute session. Instead of being relaxed, I felt annoyed and pressured. I gave them 2 stars because the massage was great!!! Unfortunately, everything else was unpleasant.

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Footsteps in Eden - reflexology - Updated July 2026

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