Fixed my shoe super quick! Dropped it off on Friday morning at got it back Monday. They were very…read morenice as well!

Do not get your shoes repaired here. I will tell you exactly why. For context: I was seeking to…read moresell my Doc Marten's online however the only problem was that they had some localized and concentrated scratches on the toe that made them look unappealing. I researched scratch repair on youtube and found it was relatively easy yet buying the supplies was costly. I brought my shoes to Sedlak's on the premonition that the repair would be quick, cheap and bring them to look as I had seen online. The repair took the better part of 5 hours and upon returning to pick them up I saw that they were covered in a gross, uneven texture of whatever black wax they had used. Mind you, the scratches on my boot were isolated in nature and did not warrant an entire covering and henceforth ruining of the whole toe box. I was told that they do not do scratch repair directly, but can refinish the toe to make it look even, and less noticeable. This was fine to me until I had received my boots back and the once small scratches on a clean toe had ballooned into slightly less noticeable scratches on a toe covered in a disgusting spatter of bumpy black wax. WORSE STILL, I took my shoes back to the shop to negotiate a possible fix up or refund. I was told that the "nature of the scratches" meant that what is seen below in pictures was the best option. I kindly asked if there's a way to get the texture evened out (possibly hair brushing them) to which I was PERSONALLY HANDED the hair brush where for the following ten minutes I quietly, and vigorously brushed on the bumpy texture as best I could while the gentleman at the front desk helped other customers. IRONICALLY as I was doing this, an older woman came in and explained that they glued on her sandal strap the other day, and upon her daughter taking two steps in the sandal, the strap fell off. The gentleman at the counter told her "Ouhhh.. I was afraid that would happen" and proceeded to cautiously explain that their policy stipulates that they must CHARGE HER AGAIN for the strap that lasted but 5 seconds. She was not the least bit pleased. I am astonished that I was allowed as a customer to sit by the desk and fix the messed up finish of my boots that I paid to have evened out. What my $20 actually went to was a lesson on brush and wax friction and a right forearm workout. My reward was boots that look arguably just a bit worse than when I had brought them in. I am by no means an expert but youtube has shown me that scratch repair is doable by the average joe. I was not apologized to to any extent and the man helping me blamed all the issues with their repair to my shoe on the scratch. What they did was effectively put a tourniquet and do dialysis on my shoe that had a paper cut. If I knew that what happened would be the case I would've hoped that they would explain to me that the scratch repair is not in their line of work, and to seek extenuating help. I would rather be told that they can't do the job than pay to get my shoes destroyed. Do not take your shoes in to get any sort of work done to that respect.

The employees are very helpful and friendly…read more They are there to assist you but not pushy. They let you browse and let you know they are there to help. When you make up your mind....they are right there to help you with your purchase. It is a very comfortable and friendly place to shop. JoanneJ

Top notch service here. The only place I will go for work boots from now on. Owner was the one who…read moreassisted me, super nice dude, super knowledgeable, and fitted me up with what might be my favorite pair of work boots to date. Do yourself a favor and check this place out next time you need boots.

Dont buy shoes from Softstar. The shoes are okay but when you return them for an exchange or a…read morerefund, Nothing Happens. I spent over $170 on shoes, followed all of their instructions to exchange, and they act like they never received the shoes when I have proof from USPS that they did. Its been 2 weeks and I only want my money back now! Beware of this company!!

We are a family transitioning to minimal footwear after reading all of Katy Bowman's books...we…read moredecided to order our first pairs of shoes from Softstar. My son really enjoyed the entire process of creating his custom gamblers and I went with the brown Mary Jane style. The shoes took about a week and a half to arrive. They use minimal packaging and paper to process requests. We were so impressed with the quality and craftsmanship of these shoes. They are unique and true to the size we measured using their downloadable guide. We put them on immediately and felt so comfortable from the first step. We feel grounded as well as protected from the elements while still able to wiggle and wriggle our toes with comfort. Just beautiful! Thank you Elves for making our first shoes amd know we will wear them proudly and happily. L.

Helpful staff and friendly customer service. A fantastic…read moreselection of dresses, sweaters and sportswear. Also cute PJ's. So many beautiful things to choose from.

Great customer service, nice dressing rooms. Well stocked and get this: I…read moreleft my sunglasses there and they called me the next day to tell me they had them! ALso, I got the cutest kimono-life jacket there. Lots of one-of-a-kind pieces.

I bought a treadmill from Play it Again Sports several years ago. It has needeed servicing twice…read morein recent years and they sent a technician out to fix it within 24 hours both times. (Still under warranty!) These folks are polite, competent and care about their customers experience. When I eventually need a new treadmill I will definitely go to them!

Bad selling experience - inconsistent way of appraising between employees and rude treatment. They…read moreare supposed to look up on computers and this employee decided the other day to just through out prices - super low prices, very different then a different employee on another day for same item - when questioned he laughed it off and told me to sell My things myself. I won't be back for buying or selling.

So glad to have a quality uniform place close To my home. So…read morehelpful to be able to try things on. Owners help bring other sizes and also will order and ship to your home...great place!

Great selection to choose from! It was my first time buying scrubs and I was helped by Holly, she…read moreis very patient and eager to help :)

Great experience shopping at this marshals, the high quality good at low low prices are near…read moreimpossible to beat. Anna was the most helpful associate, she went above and beyond. Shawn is a silver lining in bleak world, truly a delight. Gene needs a raise, he helped me find some amazing home goods at low low prices that matched my victorian estate perfectly, I have these new rugs that have been a nightmare to match, the drape situation has NOT been under control but thanks to these new high quality home furnishings, I've never been more zen in my safe space.

Friendly staff. Clean store, very organized . Great prices on brand name items. Close parking to…read morestore.

Glad we still have Big5 in Albany. The staff are so helpful…read more The selection is very good, for the size of the store. Plus they have great sales all the time, which saves me money in today's challenging economy.

The whole reason people use smart pay on their phones is so they don't have to carry a wallet full…read moreof cards. Having a policy that requires the clerk to see the back of the card is counter productive. If you need to check the signature ask for my I.D.. If I hadn't needed my purchase today I would have just order it online. In an online moving world you'd think brick and mortar retailers would work extra hard to make the in person experience a little better.