Too many mistakes/errors with prescription lenses. This used to be a private practice. My husband…read moreand I loved Dr. Hankins and his staff. We went to this practice for about 30 years. After Dr. Hankins retired, this practice soon became True Eye Experts (Corporate run Business) a chain! No longer will use! It's very sad!

I have been going to Tuskawilla family eyecare (now known as true eye experts) since I was in…read moremiddle school. The entire staff is so friendly and truly listens to your needs. I have really enjoyed getting to know Laura and Millie the past few years. Dr. Hankins retired recently and I have been under great care of both Dr. Do and Dr. Prado. They have a wonderful selection of glasses and even though I don't live locally, they shipped my contacts to me free of charge for shipping. If you're looking for a great family eye doctor, this would be the one!

2.5 stars My lastest order did not go as smoothly as the…read moreprevious one. I went in December, had the exam and had a bit of difficulty when making the payment. It was not taking my payment which they said they would call me for to get the payment issue resolved. A good two plus weeks during the holidays go by and no call back so I called to check on the order. That's when they take the missing payment, telling me the order was not fulfilled due to this and me thinking that perhaps the payment had finally gotten processed, was done. Nope. A delay. Another few weeks go and I call... I get told that insurance denied it due to another customer who has the same name and birthday as me, so they are going to contact them and try it again. More weeks go by and I call yet again. Get told the same thing so I ask of the other person has a middle initial, they do not whereas I do. They try again and it seems that the error has been corrected. Again, I am waiting. I called back several days later and get told that the glasses should be here last week. Nope. It isn't until today, 02-17 that they are finally here. Why did I need to be calling so constantly for updates? Why was this issue with the other person not easily resolved since it's obvious we are not the same person? They have a variance which is easy to see with the middle initial which is displayed in my name. The glasses fit well but this last situation has put a dent in my confidence with the service. I was told the issue was now a delay with VSP, which is my vision caretaker so now I don't know where the error truly lay.

I was poked in the eye from a cactus and scratched my eye. The doctor did a procedure on me and…read morethe pain was immediately reduced. The staff is polite and efficient. They have my trust and business! Just bought new glasses there too.

Mixed review: Optometrist is personable and professional,…read moreand the eye exam part I have few issues with, other than I'm annoyed that a retina scan (not covered by insurance) is now mandatory - seems like a cash grab to pay for an expensive machine, and I'd prefer the option to do the retina scan every few years. Because of this it's a 4/5. Frame boutique: I actually chose this practice specifically because they sell Silhouette frames, but they are extremely expensive, and somehow even a worse deal if you just need replacement lenses? I was told "our coatings are SO much better than you can get elsewhere". Ok I said, but less than 2 years after my lenses were replaced in August 2024, all the anti reflective coating was wearing off all around the rims of both lenses?! There is a 2 year warranty, but from the original date of purchase (not date of replacement, apparently). I think I'll be buying my glasses from Costco from now on for 1/4 the cost. My coatings have never worn off from anything I bought there (or that I bought 10 years ago in Miami for that matter). I do not have faith in the the lab WPEA uses.

Went here for my first eye exam in many many years and the doctor and staff all made me feel very…read morecomfortable despite why not knowing what to expect. The technician who did the preliminary check-in (Tara?) was very friendly and made me feel at ease as we went through the routine tests. When Dr. Straughn came in she was very thorough in explaining my options and even gave me some things to think about in the future for sunglasses. When I sat after my exam with Frank to pick out my glasses he was very helpful in helping me make a selection that was not only comfortable but also afforable and looked good on my face. Emily was also great! I booked my appointment completely online and the entire process from start to finish was positive and couldn't have been any easier. There was ample parking behind the building, and the waiting room is separate from the show room which made the process of selecting frames stress free.

I've trusted Dr. Ward with my eyes for 10+ years. She has always been very friendly and…read moreinformative; she will take her time with the people she helps and seems to really care. I've recommended her practice numerous times.

They broke my frame to my eyeglasses notice but twice and treated me horrible!!!! They should be…read moreashamed of themselves...

Our whole family are patients and have been for several years. Dr. Podschun and Dr. Ball-Thomas are…read morehighly skilled and caring. Their entire staff are always attentive and helpful. We drive from Volusia County to be seen in their office because we trust their expertise and care.

Dr. Ball-Thomas is a model for professionalism, knowledge and kindness in her industry! She takes…read moretime to talk, answer questions, and offer solutions, with a smile. Her attitude also reflects in the way her practice functions. They're all pleasant and helpful. Noticeable: phone calls are always answered live! So rare these days. Thank you Dr Ball-Thomas! Always a pleasure visiting your office. Thanks for your guidance!

Love this place! Dr. Don Ellison is one of a kind, along with his staff :) Exceptional customer…read moreservice with great products and prices! The eye exam process was smooth and the staff are very knowledgeable. Warm/friendly environment. That's what I love the most :) Definitely recommend!

Got conned into bifocals I cant use, never again. The desk staff needs to go. I wouldnt use this…read morefacility.

I'm so glad to have found MacDonald Family EyeCare. I'm not by one who enjoys seeing the eye doctor…read more(no pun intended), but everyone who works here makes it a pleasant experience. I felt so taken care of from checking in, to the exam, to choosing glasses. This group has made me go from dreading my eye exam to now feeling great about going and knowing how to best care for my eyes.

Dr. McDonalds and his staff are super terrific. I have been a patient since this facility was…read moreopened. Their service have always been exceptional. Highly recommend.

This was my second time coming and I love Dr. Schott. He is friendly, personable and most…read moreimportantly knowledgeable. He took time with me and even discovered that my glasses were off in regard to my center of vision. It explained why my right eye was blurry and having bouts of dizziness. Their office is beautifully appointed making it a welcoming waiting area. There is plenty of parking too.

Staff all friendly and good at their various jobs. Dr. Schott very thorough, and I feel like my…read moreeyes are in good hands. keeping your eyes healthy SO IMPORTANT.

This review is based on feedback from my grandma in law. She is 91 and has mild glaucoma. She also…read moremoved from another city so finding a good eye doctor was important. I found Stewart Family Eye Care via Google and read previous yelp reviews and decided to try this office for my GIL. The scheduling was great, as I found an early appointment the following day. Then filling out the paperwork was also easy. The front office staff were so kind. I was kinda nervous as my GIL is hard of hearing. Yet they were patient and happy to help. I wasn't in the exam room but when my GIL came out, she sat with the opticians to talk about glasses. GIL had some old frames she wanted to use and they were happy to use her old frames instead of selling her new ones. Overall, it sounds like the experience my GIL had was positive.

I was looking for a place that was kid friendly since my 5 year old would be needing glasses and as…read morea parent that has never had this experience I was a little lost at what to do. After getting recommendations for Stewart Family Eye Care I decided to make an appointment. It was a decision well worth it. They were SO SWEET to my very nervous boy and did everything in their power to make the experience of getting glasses an easy and fun event. Yes, they even had to bribe him with a little chocolate but in the end my son wears his glasses with pride at school. Thank you so much for your patience. You guys are the best!

Saw Dr. Levando for the first time after the prior doctor retired…read more Dr. Levando was very rushed with everything she was doing. Very impatient if you did not understand what she was saying, or if you couldn't read a letter or letters on screen, she would repeatedly tell you that you HAD to try and read it, no matter how much you expressed to her your vision was blurry and you couldn't make out the letters. She became kind of upset and annoyed. I have never been to an optometrist who gets annoyed because you can't see. That's why we are here.... Something felt so off that it made me very anxious and uncomfortable. As for the front desk receptionists, they were not friendly and seemed bored with their job. Terrible experience. Not warm and welcoming at all. Sadly, I will definitely be looking for a new Doctor.

I've been going to the Florida Eye Clinic winter Springs for over 20 years. The doctor is…read morewonderful. I would highly recommend to visit and get the best service ever.