All of the staff was very friendly, and Hazel was so helpful when picking out my new frames. Dr…read more MacDonald listened to all of my concerns and really seemed to listen and care. Very happy to make this my new eyecare center.

Every thing has changed. But the doctor was good. What makes him beyond GOOD is his "refusal" to…read moresee me. He could have easily taken my money!! As a parent, he took care of my kids like they were royals. He treated the elderly so kind. As a trained Medical Doctor, which he didn't know, I was amazed that he refused me when he could have legitimately taken my money. I am so impressed that he rightly referred me to a NEUROOPTHALMOLOGIST instead.

Too many mistakes/errors with prescription lenses. This used to be a private practice. My husband…read moreand I loved Dr. Hankins and his staff. We went to this practice for about 30 years. After Dr. Hankins retired, this practice soon became True Eye Experts (Corporate run Business) a chain! No longer will use! It's very sad!

I have been going to Tuskawilla family eyecare (now known as true eye experts) since I was in…read moremiddle school. The entire staff is so friendly and truly listens to your needs. I have really enjoyed getting to know Laura and Millie the past few years. Dr. Hankins retired recently and I have been under great care of both Dr. Do and Dr. Prado. They have a wonderful selection of glasses and even though I don't live locally, they shipped my contacts to me free of charge for shipping. If you're looking for a great family eye doctor, this would be the one!

This was the best experience with an optometrist I've ever had…read more She was thorough, explaining everything well. I am especially impressed because my initial pair of glasses wasn't working well that first day (for various reasons) but Eye Avenue promptly re-ordered with fixes - no hassle at all. Everyone there was very nice. I don't know why staff has to wear masks, though, since the CDC and other health agencies admitted to their ineffectiveness at stopping Covid. But patients weren't required to wear them. All in all, a great place which I highly recommend.

poor communication called twice about contact change told twice i would get a call back to no avail…read morehad to show up in person lady knew who i was no apology offered just handed off contacts to another associate, ordered new glasses was told up to 14 days to arrive waited 17 days called and was told a text was sent to me 9 days ago, which was not true , the drs here are fabulous just poor communication from staff

Love this place! Dr. Don Ellison is one of a kind, along with his staff :) Exceptional customer…read moreservice with great products and prices! The eye exam process was smooth and the staff are very knowledgeable. Warm/friendly environment. That's what I love the most :) Definitely recommend!

Got conned into bifocals I cant use, never again. The desk staff needs to go. I wouldnt use this…read morefacility.

I was poked in the eye from a cactus and scratched my eye. The doctor did a procedure on me and…read morethe pain was immediately reduced. The staff is polite and efficient. They have my trust and business! Just bought new glasses there too.

2.5 stars My lastest order did not go as smoothly as the…read moreprevious one. I went in December, had the exam and had a bit of difficulty when making the payment. It was not taking my payment which they said they would call me for to get the payment issue resolved. A good two plus weeks during the holidays go by and no call back so I called to check on the order. That's when they take the missing payment, telling me the order was not fulfilled due to this and me thinking that perhaps the payment had finally gotten processed, was done. Nope. A delay. Another few weeks go and I call... I get told that insurance denied it due to another customer who has the same name and birthday as me, so they are going to contact them and try it again. More weeks go by and I call yet again. Get told the same thing so I ask of the other person has a middle initial, they do not whereas I do. They try again and it seems that the error has been corrected. Again, I am waiting. I called back several days later and get told that the glasses should be here last week. Nope. It isn't until today, 02-17 that they are finally here. Why did I need to be calling so constantly for updates? Why was this issue with the other person not easily resolved since it's obvious we are not the same person? They have a variance which is easy to see with the middle initial which is displayed in my name. The glasses fit well but this last situation has put a dent in my confidence with the service. I was told the issue was now a delay with VSP, which is my vision caretaker so now I don't know where the error truly lay.

Went here for my first eye exam in many many years and the doctor and staff all made me feel very…read morecomfortable despite why not knowing what to expect. The technician who did the preliminary check-in (Tara?) was very friendly and made me feel at ease as we went through the routine tests. When Dr. Straughn came in she was very thorough in explaining my options and even gave me some things to think about in the future for sunglasses. When I sat after my exam with Frank to pick out my glasses he was very helpful in helping me make a selection that was not only comfortable but also afforable and looked good on my face. Emily was also great! I booked my appointment completely online and the entire process from start to finish was positive and couldn't have been any easier. There was ample parking behind the building, and the waiting room is separate from the show room which made the process of selecting frames stress free.

Mixed review: Optometrist is personable and professional,…read moreand the eye exam part I have few issues with, other than I'm annoyed that a retina scan (not covered by insurance) is now mandatory - seems like a cash grab to pay for an expensive machine, and I'd prefer the option to do the retina scan every few years. Because of this it's a 4/5. Frame boutique: I actually chose this practice specifically because they sell Silhouette frames, but they are extremely expensive, and somehow even a worse deal if you just need replacement lenses? I was told "our coatings are SO much better than you can get elsewhere". Ok I said, but less than 2 years after my lenses were replaced in August 2024, all the anti reflective coating was wearing off all around the rims of both lenses?! There is a 2 year warranty, but from the original date of purchase (not date of replacement, apparently). I think I'll be buying my glasses from Costco from now on for 1/4 the cost. My coatings have never worn off from anything I bought there (or that I bought 10 years ago in Miami for that matter). I do not have faith in the the lab WPEA uses.

Exceptionally professional and efficient office operations. Dr. Bever and her staff are the best.read more

Eye exams (anything to do with eyes) make me anxious. I've seen Dr. Bever for a couple of years…read morenow- and she always makes me feel comfortable. She explains the exam and the results completely and has a very calming way about her. As an added bonus, the Target optical location is very convenient. I recommend seeing her for your next eye exam!

This review is based on feedback from my grandma in law. She is 91 and has mild glaucoma. She also…read moremoved from another city so finding a good eye doctor was important. I found Stewart Family Eye Care via Google and read previous yelp reviews and decided to try this office for my GIL. The scheduling was great, as I found an early appointment the following day. Then filling out the paperwork was also easy. The front office staff were so kind. I was kinda nervous as my GIL is hard of hearing. Yet they were patient and happy to help. I wasn't in the exam room but when my GIL came out, she sat with the opticians to talk about glasses. GIL had some old frames she wanted to use and they were happy to use her old frames instead of selling her new ones. Overall, it sounds like the experience my GIL had was positive.

I was looking for a place that was kid friendly since my 5 year old would be needing glasses and as…read morea parent that has never had this experience I was a little lost at what to do. After getting recommendations for Stewart Family Eye Care I decided to make an appointment. It was a decision well worth it. They were SO SWEET to my very nervous boy and did everything in their power to make the experience of getting glasses an easy and fun event. Yes, they even had to bribe him with a little chocolate but in the end my son wears his glasses with pride at school. Thank you so much for your patience. You guys are the best!

Dr is nice and explains things well, but we weren't even seen by the Dr until 70 min after the…read morescheduled time. I have work to do. My time is valuable. There are 2 doctors in here and at least 7-8 patients in the office at once. They overbook. I wasn't asked if the appointment was for contacts or eye glasses. I was told it would be an additional $94 and another appointment which would cost me another 2 hours (probably more with these wait times) for a contact lens exam. No. Just no.

The optician did not make my glasses right twice. I had to return them. I will not be going back.read more

Love this place! Dr. Gibbons and Dr. Roberts have been helpful, kind and GREAT at their work. The…read morestaff here has been consistently awesome. There must not be much turnover because we've been going there for just over 3 years and Jason and Carolyn have been there helping us every year! I feel like this is so rare and this place is such a gem. They're awesome. Just so friendly and helpful. It's nice to have a doctors office where you can trust the doctors AND the staff. My husband and I get eye exams there and contact lens exams as well. They take insurance but they also can see you without insurance. The cost for an eye exam without insurance is $60 and the contact lens exam is $120. We've gotten glasses there in the past and they're always reasonably priced. I also get my colored contacts from them and my insurance covers it just like any other pair of contacts! How fun right?? The office is great because they've always let me try on the various colors (amethyst, blue, gray, green, hazel... the list goes on!...) and then I order with confidence. They're super accommodating and patient. They never get pushy with sales or finances trying to make us spend more money. They're so respectful! I LOVE THIS PLACE!!

I paid 490 dollars to put new lenses in an existing frame. It includes some perks but not enough to…read morejustify this outrageous price I went somewhere else for prescriptions sun glasses and paid 230 dollars with a new frame. stay away from this overpriced store