Hello all,
We spent 5 nights at the Dreams Vista Cancun Golf…read more& Spa Resort. Overall, our experience was OK--not bad, but certainly not outstanding. While the resort offered a decent package of restaurants and services, it didn't quite meet our expectations based on previous stays at other all-inclusive locations. If you're considering this resort and don't have much prior information, it's best to manage your expectations. Some reviews come from guests experiencing all-inclusives for the first time, so their reference points may differ. Here's a summary:
The real standout here was the staff--they were consistently friendly, welcoming, and helpful throughout our stay. We genuinely enjoyed interacting with them. Bar service was prompt, and the drinks were good. The staff also did an excellent job keeping the property and beach areas clean and inviting.
For staff alone, I would give them 5 stars (out of 5).
If you're hoping to play golf at the nearby course, keep in mind that feedback from other guests indicates the course was in poor condition and not recommended. While I didn't play myself, a group we spoke with chose to book elsewhere after their experience. Note that the golf course is not managed by the resort, so check detailed reviews prior to booking a round. There are other options in the area.
Overall, based on a golfer's perspective: 2 stars.
The location works well enough, but don't expect to find much within walking distance for exploring. If you want to see more of the area, you'll likely need to rely on Uber or a cab. I did walk around and enjoyed learning about the local culture, though it turned into a 10-mile trek.
Overall: This part is subjective. No rating.
The biggest letdown was the restaurant dining. While we're not picky eaters, we do appreciate good food. The buffet offered plenty of choices, so you'll likely find something suitable for adults and kids alike. I had breakfast there daily and ate dinner a couple of times. It was fine--not memorable, but not disappointing either. Once again, the staff was great. Just keep expectations realistic for buffet dining.
Overall: 4 stars
Restaurants.
We tried both the Asian and Italian restaurants.
The Asian restaurant was acceptable--the food matched our expectations, but nothing stood out as exceptional. Our friends paid extra for the grill table (steak and lobster for $25), but they regretted the expense, feeling it wasn't worth the additional cost.
Overall: 3.5 stars (excluding the grill table)
The Italian restaurant was a real disappointment for us. The service was excellent, and our server was attentive and well-deserving of a generous tip. The basics--salad, bread, calamari, and included wines--were fine. However, the beef entrée I ordered was so poor in both taste and presentation that I couldn't tell what cut it was, or even if it was real beef. My friends tried it and agreed it tasted like a processed meat product rather than actual beef. The other dishes were just OK; nothing impressed us.
Overall: 2 stars.
