I have to rate again. [[HIGHLIGHT]]These guys are great.[[ENDHIGHLIGHT]] Everyone there I needed to upgrade a prescription They helped me easily and quickly Yesterday it was crowded but they moved through everyone diligently and efficiently This place is the place to come to!! read more

For Your Eyes Only Optometry Center - One of my new pairs of glasses - Optometrists Near Me - Walnut Creek, California

I came to this place since it was closer to home. The first visit I brought my box of contacts in so they knew which brand I use and all the details since I was a new patient. [[HIGHLIGHT]]The lady was so rude and assumed I brought them in for her to discard? She said we will not take those from you , that is your responsibility[[ENDHIGHLIGHT]]. I said lady these are to show the Doctor what I use and need. A full unopened box. [[HIGHLIGHT]]Then a year later I have an appt coming up and I called to confirm and they said they called me to confirm first and since I didn't answer their call, the canceled my appt![[ENDHIGHLIGHT]] Unbelievable. So I said forget it then. I'll be going back to my previous Doctor who was far but worth it. [[HIGHLIGHT]]The Doctor here was very nice but his staff is inept.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Really friendly helpful team.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had questions around insurance and billing, the front desk was patient about my questions.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Dr was a nice guy too.[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]Great service! Polite, helpful ladies at the front desk helped my daughter choose attractive frames.[[ENDHIGHLIGHT]] The glasses arrived on time as promised. Overall, we were very pleased with everything. read more

[[HIGHLIGHT]]The front desk staff is friendly and helpful and really took their time when I was trying to find a good pair of frames.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Dr Rosner is so cheerful and I always enjoy our quirky conversations :-)[[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]They squeezed me in on a Saturday on an emergency basis.[[ENDHIGHLIGHT]] I wasn't even a regular patient. Dr Rosner did an extremely comprehensive exam with tons of pictures. He showed them to me on a big monitor and explained my condition thoroughly. I was so relieved and grateful. I couldn't ask for better care. read more

I'm sure I have never seen these beautiful, new ,black framed "Silhouettes" before. Exclusively online only by "For Your Eyes Only " Ygnacio Plaza. My friendly sales associate did a wonderful search for me. Silhouette's' may be a little more expensive but they look like the professionals choice. Definitely what I would recommend. If you're looking for a good quality product that is more affordable and more comfortable this could help with your vision. It's your job to protect your eyes. Your eye symptoms should mean something more and should always be seen by an expert. read more

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[[HIGHLIGHT]]This is the most amazing business they are so kind and helpful.Rebecca was so kind and went out of her way to help me.[[ENDHIGHLIGHT]]I was going to go to macys to get my OAKLY SUNGLASSES.[[HIGHLIGHT]]I went to for your eyes only a few years ago and they were so helpful and kind so I went back this time and was so happy and grateful I did[[ENDHIGHLIGHT]] I recommend this beauty company to everyone thank you JIMI BARCELON read more

Prompt, excellent service and choice of frames beyond what others offer. I will use them again

Hands down the best eye exam I've had in years--thorough, precise, and with real attention to detail. [[HIGHLIGHT]]I felt genuinely cared for, not rushed.[[ENDHIGHLIGHT]] While the frame selection wasn't quite my style, that's a personal preference and doesn't take away from the excellent service. Highly recommend for the quality of care alone. read more

[[HIGHLIGHT]]My whole family goes to For Your Eyes Only to see Dr. Rosner who is excellent at what he does.[[ENDHIGHLIGHT]] He really takes the time to get the best results for your vision. The only reason I took 1 star off is because I wish the office had a bigger/better selection of frames. read more

My eye exam was very professionally done, with a knowledgeable optometrist. Unfortunately, there were no eyeglass frames i could find there that were wide enough to meet my needs. read more

Very professional office. I know what I'm talking about as a retired Chiropractor. Dr Rosner was very personable, knowledgeable and spent quality time with my exam. His staff was respectful and courteous. Chandra helped me pick out a new pair of glasses. She spent quite a long time with me helping to choose the perfect pair. She let me FaceTime my wife to help me choose. Never felt rushed. She even brought over John the business manager to get a man's perspective of my glasses. She tripled checked the measurements and had John confirmed. . She made sure the glasses fit my face properly and would be comfortable. She did not try to up sell me on anything. She listened what I wanted. . She explained my insurance and my out of pocket cost. It was a pleasurable visit. Thank you all read more

Super nice staff, good frame selection. I had a scratch on my lens from a bike accident and to my surprise it was covered under warranty.

Be aware of the upsales! This is not a FAIR business Doctor is very nice a thorough But the business practices carried by Anne are questionable They will upsale you in every possible way ignoring your insurance- if you are not alerted, you will end up with a $400 bill for a product that you can get in Warby Parker for $90 Also, frames offering is outdated and limited read more

I had something in my eye and couldnt get it out, even tried an eye wash station at work. I think I spoke with Anne and she was able to accomodate my schedule and get me in. Dr checked my eye and whatever was bothering me was removed. I appreciate the quick and professional care. read more

Wanted to thank Anne for her help with my mom's eye glasses today. I removed both Arms to my mom's eye glasses and painted the top portion of it but the paint wasn't drying. Then I tried to put the screws back and I was unable to put them back together, since the screws were very small. I brought the glasses to this office and Anne helped me. She was very nice and very professional. She fixed the glasses in no time. Awesome Customer Service. Thank you read more

I had been going to For Your Eyes Only for years until cataract surgery and a detached retina did away with my need for a separate optometrist. Now, several years later, my right eye is wonky while my left eye is near perfect for distance and each eye is different for reading, so I went back. Dr. Rosner did an incredibly thorough exam and came up with the perfect contact lens with astimatism correction to balance my eyes for distance. No more headaches and eye strain, and I'm able to use store-bought reading glasses to correct for reading! Dr. Rosner is a real pro! read more

Amazing service and knowledge from the doctor to the assistants unbelievably professional and knowledgeable

Dr. Wu was extremely thorough in her exam and provided a new prescription for my glasses. I explained my vision issues and my new glasses are an exceptional improvement. The women in the front office were also very generous, spending a lot of time answering all my questions and educating me about lenses. read more

After the closure of Oakland Vision Center on Broadway, I was informed that my patient records would be managed by For Your Eyes Only Optometry. Transitioning to a new provider can be daunting, especially when it involves navigating through health systems and anything to do with my health records. However, my recent experience with For Your Eyes Only has been nothing short of exceptional, largely due to the extraordinary service provided by one of their staff members who I'll refer to as 313. I've called For Your Eyes Optometry a few times now and have had exchanges with multiple staff members, but 313 stood out remarkably. Despite our interaction being brief, lasting no more than five minutes, 313's exceptional social-emotional skills were immediately evident. Their self-awareness, social awareness, self-management, and relationship management were demonstrated through their ability to communicate effectively, collaborate, think critically, and engage creatively. [[HIGHLIGHT]]313's approach was refreshingly client-centered, focusing on my needs and ensuring that I felt heard and supported.[[ENDHIGHLIGHT]] Navigating health systems, especially EHRs, can often be rigid and challenging, but 313 handled it with grace and efficiency. [[HIGHLIGHT]]What truly impressed me was their sensitivity and respect towards my name preferences. As someone who does not use their legal name, I often encounter issues and insensitive remarks when accessing health services. However, 313's respectful and understanding demeanor was a breath of fresh air.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They did not lecture me about changing my name or insist on using my legal name, a common issue I face in healthcare settings. Instead, they demonstrated genuine care and intention, making me feel valued and respected.[[ENDHIGHLIGHT]] This level of empathy and professionalism is rare and deeply appreciated. [[HIGHLIGHT]]In a world where healthcare interactions can often feel impersonal and transactional, 313 reminded me that there are still people in industry who work towards ensuring clients are not only provided with a service, but also a sense a being cared for, a sense of belonging, a sense of mattering--individuals who genuinely care about their patients and go the extra mile to make them feel comfortable and respected.[[ENDHIGHLIGHT]] Whether intentional or not, because I acknowledge some people just have such strong SEL skills because of their upbringing and experiences, my exchange with 313 left me with a sense of hope and inspiration, and I am now highly considering becoming a patient at For Your Eyes Only Optometry in the future. I cannot speak to the level of competence in cultural humility of other FYEO staff, but I am confident in my comments of 313's skills and capacity to embody culturally humble service delivery due to my engagement and observation with them. For anyone seeking an optometry office that truly values patient-centered care and employs staff who are not only skilled but also compassionate and empathetic, I highly recommend For Your Eyes Only Optometry. Thank you, 313, for making such a positive impact and for reminding me that there are healthcare professionals who genuinely care. read more

20+ years of coming to this office and now both my husband and I have wasted our time going to a scheduled appt (rec'd postcard in the mail with date and time) only to be told upon arriving we didn't "confirm" our appt. so it was cancelled. No phone call, text or email sent. Twice now so it can't just be us. Moving eye offices today. read more

I have been going here for three years. My favorite optometry center! Everyone is helpful, informative, friendly, efficient and looking out for your best interests. It is truly a team that goes above and beyond to make sure you know they value you as a person and a patient. read more

Never been here before today, but received tremendous service. A screw fell out of my go to pair of glasses last night. I couldn't find it anywhere and knew Christmas Eve would be a hard day to get it replaced between work, grocery shopping, pandemic closures, etc. For Your Eyes Only is the only shop nearby that I could even think of. Worked out perfectly and took less than a minute. Fast & friendly. read more

This place is the best. The people who work here are awesome. Professional, patient and courteous, I'll never go anywhere else. Highly recommended. Thanks, For Your Eyes Only !! read more

Dr. Rosner is awesome! Patient, fun to talk to, always tries to make sure my lens prescription is perfect for my needs and takes the time to explain the answers to all my questions. And the staff there are always so helpful, professional and easy to set up appts with! read more

Making an appointment was really easy and I got one within a week. They sent me forms online so I didn't have much to fill out when I got there. The place is very nice and welcoming. The office staff have a lot of personality and were fun to interact with. I saw Dr. Rosner he was very nice and took time to explain things. I would definitely recommend this place to anyone. read more

They took great care of the THREE times I had a right eye injury. Twice I got hit by a soccer ball in my eye. Doc examined it quickly, gave me the right meds to heal quickly. But last week I actually got a paper cut IN MY EYE. It hurt very badly but didn't get red all evening and night. So I went to sleep. Woke up at 6am and it was RED. Very sore. So I went to the office at 8:15 with no appointment, hoping he could help me out. Even though he did have an 8:30, he at least quickly gave me drops to ease the pain I was feeling. He saw his other patient and then came back to me, did an exam, gave me healing drops, and a protective lens to prevent further damage and irritation. Eye was all good within a few days. Thanks doc! I recommend highly! read more

I was ready to give this place 5 stars! But there's a middle aged receptionist who has a serious attitude problem. My optometrist was extremely kind and I would definitely go see him again! But I would ask to be assisted by a different receptionist. Serious attitude and very snobbish read more

I DON'T DO REVIEWS!! UNLESS... As a former small-business owner, I have some feelings... dare I say..an aversion to business reviews (recieving ..or giving one). long story short.. I don't give bad reviews to any businesses I've had issues with. it's hard enough to run a business. people who dont know..have no idea. And if a business is truly that bad..and not the misdirected rantings of someone who woke up mad.. well..those business will go away without anyone's help. Now, I only give reviews to places I've had really good experiences with. And it begins with people. Everyone from the front to the back are so nice, and patient, and knew their stuff. I got answers to many questions I had been thinking about. Dr .Wu was very professional and nice. Yeah.. 'nice' matters. I can get my glasses anywhere.. I like supporting local businesses.. and their awesome staff is icing on the cake, people And huge shout out to Ms.Luisana for letting me pester her with alot of questions lol. I'm in this area everday.. so I pop in and out. she explained all the options and helped with the eyewear selection. she's good people. In short.. you won't be disappointed. ps-i flaked an appointment once. I'm sorry. The guilt has been insufferable read more

I love this place. The optometrist was really nice and knew what he was doing. When it came for my contacts fitting he puts time and goes extra steps to make sure it's a good fit. I thought it was too much, but I appreciate someone that cared about my eyes more than me. He was awesome. The staff were nice and friendly as well. read more

Made an appt here for an eye exam. I usually go to kaiser but they are not taking patients right now. Well I'm glad!! I had the most amazing experience here. They were so much more thorough with their exams than kaiser. The doc was so nice and explained everything so well. Also I had to pick out frames and Carla was amazing! I'm super picky and she picked out so many frames for me and finally found the right one. She was patient and kind! read more

When I called to ask about insurance and brands of glasses they carry, they were super friendly and helpful on the phone. When I went in, they were so accommodating with my lense order. I ended up ordering a pair of glasses from them due to their helpfulness. This is how customer service should be! read more

I've been going to this place since I moved to California many many years ago-- it's a great practice in a decent location (be prepared to walk across the parking lot as parking in that shopping center in general is kind of awfiul). It doesn't matter what time of day you go, it's a forever bad parking lot so just suck it up :-) OK, after the sucky parking lot, the location is great. They have expanded into the entire length of their "side" of the building so a lot more treatment rooms and bigger retail and try-on section. But the real reason I go here are because of two people: Chandra (the O.G. front desk assistant) and Dr. Rozner. I love Chandra because she is THE MASTER (mistress?) of vision insurance. If you have a benefit, Chandra will find it. Her calculations will be correct. She will always get you the best deal. If she CAN'T find it, it's because it doesn't exist. That's how good she is. As for Dr. Rozner, well, he's young, smart, and bald and cool. All awesome things. He has SKILL-- I have special eyes with quirky vision and for years I felt my other eye doctor never got it quite right. Dr. Rozner NAILED IT! I'm a fan for life. They have hired some front desk personnel there since Dr. Martin's retirement that I feel should appreciate their jobs a bit more outwardly but hey, I'm not gonna be a Boomer about it. As long as Chandra chains herself to the front door, I'm a happy camper. Thanks FYEO! Oh and their selection of frames and on-site master fix-it Majek (Macek?) are also delightful. Just all around they take a boring yearly errand and do it up right! read more

I'm not sure this place understands the concept of telling the truth. My four-month-old has a condition with his eyes and needs glasses do you help correct the issue so that we can hopefully bypass surgery. The situation is time sensitive and it is critical that the glasses are sized correctly and fit correctly. The actual eye doctor/surgeon told us to look for a eyeglass place that carried more than one brand of children's frames otherwise they will try to sell you what they have and not what fits correctly. We called the store to ask them if they carried more than one brand and they said they did. This turned out to not be true and they only carry the one brand. At this point we were in a bind as everything is very time sensitive and the optometrist their assured us that one of the frames was indeed the correct size for our son and his issue. We used our insurance and paid our bill which was not outrageously expensive but not cheap either. We were told that the glasses would be ready on the following Tuesday, which was 5 days away. Tuesday came and went. They did not contact us so we called in at which point in time they said the frames were still not in and that they would be in the next day by noon. This day came and went again so I called in again. This time again they said The frames were enroute. But they said they had a tracking number that showed the frames would be there on Thursday. This date came and went as well with no call from them. But this time when my wife called, they told her that the frames would get here when they got here and for her not to bother calling back... and that they would call us when the glasses were ready. So Monday has come almost a week later than promised. I just spoke with the company where they said they were unsure of the order and had to call me back. About an hour later they called me back saying that they spoke to the manufacturer who assured them the frames would be here tomorrow. I asked if they had gotten another tracking number and if it was different than the tracking number they had received earlier at which point time The lady said she had never gotten any tracking numbers. It appears they will lie to get you in the door they will lie to get you to pay your bill and they will lie and lie and lie when you ask about your purchases. It does not make me feel very confident if there's an actual problem with the prescription itself as it pertains to the lenses and if there's an issue. Aside from that I went online to another company and ordered a set of frames and lenses and the total price including shipping was about 80% of the after insurance cost that for for eyes only charged us. I wouldn't mind paying full retail let alone above for retail as it seems this company charges if that meant we got our purchase in an expedient manner because of the sensitivity of the issue. But it seems this company will just charge you an obnoxious cost And lackadaisically fill the order after feeding you a line of crap time after time. I can only imagine that they must have been waiting for someone else to be ordering from the same frame company so they could get a multiple order discount. I can see no other reason why they are putting off the fulfillment this long. It is a complete zoo at that store, with the exception of the optometrist who is a nice person. I should have known better with how unprofessional and unorganized the other staff was. But we took the chance, again because it is time sensitive and the optometrist seemed nice...my mistake. If you value your pocketbook and want your order fulfilled in a timely manner or just value truth and honesty go somewhere else. read more

Not sure about all the positive reviews, I had a different experience. Hardly any interest or attention when I entered the store. Then, when looking at glasses, basically no help or advise. When I selected one pair, all she did was to also suggest the one that was just there besides the one I was looking at. Wow, could have done that myself... also, pretty small selection overall. The doctor is nice and seems competent, that's a plus. And, yeah, was there twice and had to fill out a book of forms each time. Their systems seem to be from the 90ies. read more

Dr. Rosner and the ladies at the front office have been wonderful, specially the lovely blonde who is always so nice & informative. I wish I can remember her name! Shame on me. Anyways, great service overall! Glad I was referred to this place. read more

I'm glad I turned to this place for my eye needs. They are real professionals. Dr. Rossner is amazing, he was great with my daughter, finding issues and corrections others didn't find before. They have a good selection of glasses, albeit mostly high priced designer specs, and they have a very friendly and helpful staff. Really good people, really good business. read more

It's been long over due for my review of this place. I used to work with Maciek a long long time ago and accidently ran into him in WC when I needed new glasses I looked him up and visited him at his work and he hooked me up with a great pair of glasses. About a year later broke my glasses due to my own negligence and went back to him to get a new frame and once again he hooked me up! Thank you Maciek! Merry Christmas! Tak Dobsha! read more

My wife did her eye test here. Her prescription is the simplest one; she is simply nearsighted. For contacts, it seems like they would only let you try one lens. After the first daily lens didn't fit, we asked to try a few common ones. The doctor had us book another appointment for a whole week later. When we went in the 2nd time, Dr. Akera didn't have anything worth to try. For all the lenses she doesn't have either the right base curve or prescription. Completely waste of our time! Then Dr. Akera behaved really nicely and offered to order the right lens and have my wife come back AGAIN to try them. We agreed with that. After we left, they called and said when we come back for the contact lens trial, we will have to pay extra. It is not covered by the first $200 any more. Really? I don't even have a prescription yet! because you guys couldn't provide the most common brands to try. Now we paid for the contact lens test but have no prescription, because they don't have the right lens for me to try on. And they are trying to charge more! ps: for people who are not familiar with a contact lens test, the test usually covers trials with several different brands and lenses until the Dr. finds the right one for your eyes. With A GOOD doctor, it takes 2 weeks to 2 months, according to the condition of your eyes. btw: After we came back, we find out that the trial pair we were given were wrong lens type. read more