1. Gagan Khela OD

    1. Gagan Khela OD

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    Walnut Creek, CA

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    Gagan Khela OD

    5.0 (15 reviews)
    Open 9:00 am - 5:00 pm

    Services - Gagan Khela OD

    Retinal imaging

    Gagan Khela OD Photos

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    2 years ago

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    1 year ago

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    4 years ago

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    Gagan K.

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    3 years ago

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    Gagan K.

    Thank you so much for your kind words, I appreciate the feedback!

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    3 years ago

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    Gagan K.

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    3 years ago

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    Gagan K.

    Thanks for the kind feedback Jim! Cheers until next time :)

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    4 years ago

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    Gagan K.

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    5 years ago

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    Gagan K.

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    3 years ago

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    Gagan K.

    Thank you for the kind feedback Albert! See you both next time :)

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    4 years ago

    Dr. Khela was great - I'd recommend her to anyone. And the Warby Parker building is nice and the eyeglass options are many.

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    Gagan K.

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    5 years ago

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    Gagan K.

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    3 years ago

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    Gagan K.

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    3 years ago

    First time visit today. Dr. Khela was professional, courteous and caring. Highly recommend her for your optometry needs.

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    Gagan K.

    Thank you so much for your feedback Carol, appreciate it!

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    4 years ago

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    Gagan K.

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    6 years ago

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    Gagan K.

    Thanks for the feedback Ethan! Glad you had a good experience.

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    Ask the Community - Gagan Khela OD

    Review Highlights - Gagan Khela OD

    Efficient without being careless, incredibly detailed with her explanations without being condescending, and really humorous!

    Mentioned in 2 reviews

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    Art And Science Of Eyewear - Walk-Ins Welcome - but  you can save time by calling us to schedule an appointment . 925-283-2244

    Art And Science Of Eyewear

    3.8(51 reviews)
    3.1 mi
    $$$

    Recently moved to the area and walked in with a problem with a pair of glasses from out of town. As…read morea retired ophthalmologist I am pretty discriminating when it comes to opticians and optical shops. Anna helped me without "blinking an eye" and was superb. I would highly recommend Anna and this optical shops. I plan to return to purchase some prescription sunglasses. Thank you Anna

    I brought two pairs of eyeglass frames here for a routine adjustment…read more During the first visit, the staff member adjusting my glasses, Amanda, accidentally broke one of the frames. While accidents can happen, when I asked, she implied risk was minimal "unless you don't know what you're doing." After the incident, she then restated "there is always a risk for things to break." To her credit, Amanda made a genuine, constructive effort to resolve the issue by helping me find an alternative frame that could accommodate my existing lenses, which would need to be recut. If everything went fine from here, I would not have bothered with writing a review. The reason for this review is the follow-up encounter a few weeks later when I returned to pick up the new glasses and pay the remaining balance. I was met with a different staff member or owner this day to assist me. I asked if I could return for follow-up help if I experienced eye strain or optical issues from the recut lenses; her response was unexpectedly confrontational. Instead of addressing a standard customer concern, she took an aggressive, defensive stance, implying that any future issues were solely my responsibility and I should have thought about those future issues ahead. She diminished the situation by stating my original frame (which was only several months old) was "cheap" and already depreciated, stating word to word: "It is our job to help people. But we are not completely responsible for all the issues that happen while we do our job." Rather than engage in this argument, I completed the fitting as quickly as possible, paid for the replacement frame (she emphasized I was getting a very generous $30 discount for the inconvenience - I didn't argue or haggle). Then I just left politely as quickly as I can. After a day of using the glasses, I also realized one of the recut lense has a small chip at the rim. But at this point, I would rather not have any more encounter with this shop. I went to another shop who did the final fitting adjustment for the new frame for me after a trial for a day or so. Throughout this entire process--despite the broken frame, the weeks of delay, and the expense--not once did anyone offer a basic apology. Being treated with what essentially feels like hostility when asking a routine question about lens adaptation made an already frustrating situation far worse. If you are simply purchasing a new pair of glasses from scratch, your experience may be fine. However, how a business handles mistakes and communicates when things go wrong speaks volumes. Even though I won't return, I hope store does better job for future customers and more importantly, hope no one else has my experience.

    Photos
    Art And Science Of Eyewear - My new eyeglasses

    My new eyeglasses

    Art And Science Of Eyewear - 2 new pair of sunglasses

    2 new pair of sunglasses

    Art And Science Of Eyewear - Eyewear accessories -- all kinds, all sizes -- for adults, children, even babies. Art and Science of Eyewear, Lafayette CA 925.283.2244

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    Eyewear accessories -- all kinds, all sizes -- for adults, children, even babies. Art and Science of Eyewear, Lafayette CA 925.283.2244

    Gagan Khela OD - optometrists - Updated September 2026

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