They do not answer their phones, they do not call you back, they took Twp weeks to tell me I had…read moreMelanoma. They cancelled my follow up appointment due to 6" of snow, said they would call me to reschedule. I waited for 2.5 weeks and then tried to call them, got Bob in India and he said I could come in in two months!

Hannah Wilson did a good job of taking care of the initial reason I showed up. However when it came…read moreto my melasma when I asked about it she was non-responsive and I ended up going with a virtual company (Musely) to deal with this and have been happy with the results. If I have flair ups it is next to impossible to get ahold of someone and no one responds to my "portal" messages. As I am in the Keweenaw peninsula I am looking to transfer to the doctor that left that office and is now in L'anse. Overall poor patient care and poor communication.

I had the Botox injections and I had very little results considering i have had the same amount of…read moreunits in the past from other injectionist, either the Botox was old or the injectionist didn't have the experience I was used to. Never had anyone move the needle around in my forehead before! 32 units with very little results. There are better, more experienced options in Marquette.

From the owner: SKN Marquette provides non-invasive cosmetic laser and skin rejuvenation treatments in a chic,…read moremodern spa setting. Owned and operated by a licensed physician, Dr. Jason Beatty, and his partners, SKN Marquette offers advanced, results-oriented skin care solutions along with professional teeth whitening and tattoo removal services. SKN Marquette is the only facility in the UP that offers Ultherapy. Ultherapy is the only non-invasive procedure FDA-cleared to lift skin on the neck, under the chin and on the eyebrow. Now also FDA-cleared to improve the appearance of lines and wrinkles on the décolletage, Ultherapy can help you achieve a fresher, more youthful look from your brow to your chest! Ultherapy harnesses the power of ultrasound to transform the brow, chin, neck and chest. Ultrasound, of course, has been used safely throughout the medical field for more than 50 years--and Ultherapy has been established as safe and effective in clinical studies and in over half a million treatments worldwide.

Went in, diagnosed with skin condition. The Dr was a no show for separate appt. for biopsy. Nobody…read morecalled me. But I was taken back anyway and told I have dermatitis, them missing I was already diagnosed by them for the type of dermatitis and how to treat a few weeks before. Then telling me that a specific basic natural remedies for dry skin conditions that don't work, but do, and I told my new dermatologist (not there) and said it was a good thing I stopped going there. I knew it, but was nice a doctor supported my decision and so did my pcp.

Absolute most rude customer service I have ever experienced! I was asking for a certain provider…read moreand the lady on the phone did not even listen to me and screamed at me, ma'am. I cannot help you within one minute of the phone call, I was nothing but respectful and nice to her. Absolutely insane. Good thing I have to call recorded.

Very friendly and courteous staff. Facility has a bit of an airport vibe with wide hallways and a…read morebustle of people going in all directions. It's said that every facility in the UP Health System feels different and - so far - I agree. I was there for a 'procedure' and was already nervous (and pretty darn hungry; not the best Trish), but the staff put me at ease at once. I felt like the most important person in their care for the day and, honestly, that goes a long way towards overall care and commitment. Parking is easy and free, the signage in the facility is helpful and the staff makes every effort to make you comfortable and well-cared for.