The first doctor I saw at the Appleton facility took a glance at my area of concern, then dismissed…read moreme with a rather condescending tone, making me feel like I was "just another old lady wasting his time." One year later, I tried a different doctor. Same thing. She spent less than 5 minutes in total with me, offered absolutely no advice or insights as to my concerns, and quickly left the room while the assistant numbed me for a biopsy. She came back for just a minute before exiting the room for the final time. No time for questions, no advice for future care. Just in and out - another number for their books. I was leaving, feeling as though I was taking a walk of shame, when I had to pass through a room full of nursing staff, just standing around and laughing. The entire experience was humiliating.

After hastle-ing with ForeFront in Oshkosh and Stevens Point, I was referred to the Appleton…read moreFacility for a "mose' procedure" I just read the review for the a Appleton Facility and after struggling with the ForeFront Web Page, billing department, and lack of any feedback or follow-up, I am hesitant to even waste my time and travel expense to go to Appleton (an hour away) to only be frustrated and feeling unappreciated. I will postpone my appointment and try to get into Stevens Point. VERY DISAPPOINTING BUSINESS! If your smart you will start with a different agency altogether. Home-base is way out west somewhere and they're only in Wisconsin to take our money. I've had excellent treatment by Dr. Grelk, whom I see in Stevens Point, however, the agency is useless.

From the registration professional, the nurse & Dr Steven Armus was nothing less than wonderful. I…read morefelt genuinely cared for by all professionals. Dr Armus called me the following day after my appointment to check in on how I was doing and if I had any concerns he could address. He also encouraged me not to hesitate to contact him in the future if I may have any concerns that may develop. I will certainly recommend The New Dermatology Group & Dr Armus to my friends and family for their dermatological needs. Best Regards to all.

I had a very frustrating experience with NEW Dermatology Associates of Green Bay…read more I'll start by saying the building itself is absolutely gorgeous--the exam rooms have beautiful barn wood from Tennessee that give it a lodge-like feel. Unfortunately, the care and billing practices did not match that first impression. Before I even spoke to a provider, the exam room was already set up with a biopsy kit, which felt very presumptive. A nurse came in, took photos, and asked a few basic questions. Then a young PA came in and immediately said a skin biopsy would be necessary to determine what was causing my rash. I agreed and was told to return in two weeks for suture removal and results. After driving an hour back for that follow-up, the nurse removed my sutures and told me the PA would be in shortly. The PA came in briefly--less than five minutes--and told me they still didn't have the biopsy results and would call me when they did. He asked how my rash was doing, I answered, and that was the entire visit. Later, I received a bill for over $150 for that appointment. When I called to question the charge, I was initially told that suture removal should have been included in the biopsy cost and that the charge would be removed. However, three months later, it was still submitted to my insurance and I was being billed again. When I followed up a second time, I was told by the manager that because I "spoke to the PA," it had to be billed as a follow-up visit. That is completely unreasonable--the provider initiated a brief conversation after informing me they didn't even have my results yet. It feels like patients are being billed for unnecessary or minimal interactions, and I find that extremely concerning. I cannot recommend this clinic based on my experience.

Dr. Kagen has been my dermatologist for years, I appreciate his welcoming manner & knowledge. He…read moredid minor surgery for a "beauty mark" mole removal on my face & it worked wonderfully. He is a top notch doctor, he treats you personally, doesn't hand you off to a technician, loves his job & it shows! His staff is very nice too. Thank you Dr. Kagen!

He says he takes your insurance, but then he doesn't. Staff doesn't get back to you regarding…read moreMedical Billing. Talks about himself only. Would give 0 stars if I could!

Corporate Officers and Board of Directors, Re: Forefront…read moreclinic Manitowoc I am disappointed that a lower level manager was tasked to resolve the issues I raised, when many of these are outside her area of responsibilities and ability to respond to much less cure. Let me provide an Executive Summary or bullet points of action items perhaps that are so popular in the corporate world for those too busy with private equity sales/mergers and maximizing shareholder value, or too intellectually lazy to extract the salient points from an articulated patient experience narrative. * I was Not counseled as a patient as to the treatment options, the extent of the surgery, and potential outcomes * I was Not informed sufficiently as to wound care accessories which I would require * I was Not supported or acknowledged with regard to your dismissive and cavalier attitude toward pain management These are systemic problems which require management and leadership to resolve.

There billing is terrible I have gotten 3 different bills from them each one is higher then the…read morelast I have called them 4 times waiting for a return call, never heard back.

Horrible! I saw Kevan Lewis MD who literally cut me off midsentence when I was describing my…read moresymptoms. He shook his head, put his finger to his lips, and told me that I shouldn't think like that because it could become true. When I inquired about him at the front desk I was told he normally just performs surgery. I then had a follow-up appt. with Brenda Black PAC in Oshkosh to get my biopsy results. I told her that I felt like there was something else going on with my skin, when I questioned the catch-all diagnosis of dermatitis, and she just shrugged her shoulders and didn't say a word. I finally figured out that I needed to see a Dermatologist. Not one doctor thought to mention this option. Black also did my annual skin exam (I have a history of Melanoma) she didn't examine my scalp, or use a dermatoscope, yet in the after visit report my hair and scalp were listed as being examined.

Not happy with this medical practice, did not help me with issues, will not return for assistance…read morein skin problems

Unprofessional and useless. No call back on calls to office. Hours say 7 to 4:30…read more Leave messages with no return calls. Call at 8 AM and it says call at normal hours. I can see why if you look at the reviews. I called them got a simple brush off blaming surgeon for not calling me back. Still no call after 4 days.. I would not take an animal to these so called professionals. If you look at people reviewing Forefront you can see a lot of one star ratings. Most say they would give them less. This group is a sham. Masquerading as health care professionals.

I have not been impressed with this place in the past and I was reluctant about my upcoming…read moresurgery...but Dr. Noah and his sweetheart of an assistant (I wish I could remember her name) made me feel so comfortable and did a great job! Thank you. The receptionist is usually the problem but she was good that day too.

I had an age spot on my face & unsure if I could do anything about it. Diane froze it & now it's…read moregone. I am extremely happy with my experience & Dr. Thalers knowledge.

My appointment got canceled, so I saw a different doctor about my eczema. The doctor urged me to…read moreNEVER go to the forefront dermatology in sturgeon bay and that it would be well worth the trip to Green Bay if I needed a dermatologist

I would avoid this place. I had a procedure done by Samantha Moeller, who was short tempered. The…read moreprocedure didn't go well and was NOT what we talked about. I went back and wanted her to fix the problem. She blamed me and got up-set. I would never go back. Samantha Moeller was AWFUL and unprofessional.