I had a very positive experience and recommend this practice. Both Doctors B and K are very pleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take. read more

I would like to express my personal admiration and immense gratitude to Dr. Roxana Borukhova. She is an incredibly attentive, positive, and highly qualified audiologist. Dr. Borukhova took the time to thoroughly understand my issue and selected the perfect hearing aids for me. Thanks to her care and professionalism, my hearing has been fully restored! I deeply appreciate her conscientious work and the compassionate way she addresses patients' concerns. If you are looking for a specialist who genuinely cares about her patients, I highly recommend Dr. Borukhova and the entire Forest Hills Audiology team--they are the best. read more

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very negative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology! read more

This Forest Hills Audiology office is like a warm hug! I found the expertise here unmatched. Dr. Boruhkov provided thorough testing and explained everything in a way I could understand. She was incredibly kind and attentive, listening carefully to my concerns and making me feel comfortable throughout the entire visit. Dr. Boruhkov took the care & time to teach me about my new hearing aides and answered my questions and concerns without judgement. Dr. Roxanne Borukhov and Dr. Kathleen Kalschmid both possess professionalism, knowledge and humor; traits that create an excellent hearing healthcare environment. I was set up with my new hearing Oticon devices. I'm still getting used to them but during my second visit, I received adjustments that made a helpful difference. The ladies at the reception desk are professional, kind and helpful as well. It isn't always that you can find these qualities in my experience. On a side note: On my way to the office, I slipped and fell . I hurt my hand and arm. Kristen at reception, fixed me up with a bandaid, Bacitracin and a cup of water. Dr. Kalschmid checked my arm and hand and talked to me until I calmed down. Dr. Boruhkov did the same. They go above and beyond to make their patients feel seen, heard and taken care of. I recommend Forest Hills Audiology! read more

When neighbors were telling me my TV was too loud, when I was annoying Friends by making them repeat themselves, and when I wondered why people in a movie theater were laughing when I didn't hear anything funny, I realized it was time to get my hearing checked. This is a hard thing to face for Seniors who are going through so many of Life's Changes. Since this is such a personal issue, I hoped I would get a sensitive and caring audiologist...and that I did. Dr Roxanne Borukhov, affectionately called "Dr B" , made this whole process so easy. She's made me understand the importance of caring for our hearing, without any embarrassment. I feel very brave for taking the first step in 2019, and encourage others to do so . Dr B listens to me and never makes me feel that my concerns are trivial. She explains everything so fully, even more than my ENT doctor, who is in the same office as she, so I see them both when I go. Both are important! So make your appointment today, and live a better life with better hearing. read more

Truly wonderful people who provide outstanding quality of care. The office is spotless and welcoming, and the doctor manages to be both highly professional and genuinely friendly. A top-notch experience all around. read more

I love the customer service. She's taking care of clients. Take her time and offering the best product.

I went here 5 weeks ago mainly for a tinnitus problem. After a quick hearing test Dr Borukhov said I had hearing loss in the high frequencies and recommended hearing aids. The office is small, crowded, and noisy. Not what one would desire in a medical setting for hearing issues. A month later, (11/28), I was hurriedly explained how the aids work. I felt rushed and uncomfortable during this tutorial. I went there for tinnitus. That issue was not addressed. I had a few questions so I called on Fri, (10/29), and Tuesday, (11/2). I was told the doc would call back on both occasions. No reply. I then sent her an email yesterday. Again no reply. I cannot recommend Forest Hills Audiology. I think the main goal there is volume and profit with patient care way behind. There's even a sign that states "We Love Referrals". read more

I highly recommend Dr Roxanne Borukhov for your hearing needs. She has been my doctor for the past 4 years and is servicing my other family members as well. We are very happy with her services. She was able to help me find a hearing aid that perfectly suited me. She is extremely patient and very helpful with any issues or needs that arise. She was able to resolve issues quickly as possible. She is very easy to reach and makes herself available when necessary. Dr Borukhov is a very pleasant person and that makes the appointment very pleasurable instead of feeling like it's a task. read more

Took my 90 year old mom to Dr. Borukhov--best doctor ever! She was kind, funny, attentive, and very informative. She explained every detail and was very patient with my mom. I really recommend her. I first looked up her google reviews and which were outstanding and decided I would take my mom. She is really great. It was a bonus that she was around the corner and I could go with my mom during my break. Loved her and her staff. read more

Took my mother to see her today. It was a great experience and she made sure everything was explained for I could be able to understand my options. I would definitely recommend going here, with or without insurance. She would not take advantage of your pocket. read more

Returned to Dr. B's office today because the rechargeable batteries in my bicross hearing aids weren't lasting as long between charges. Dr. B replaced the batteries, cleaned the hearing aids, replaced the "tulip" or whatever the part is that goes into my ear, and replaced the wax filters and showed me how to change them myself and she gave me an ample supply. I was also able to get an updated hearing test since, as I mentioned in my previous review, Dr. B works closely with my ENT. Dr. B is a true professional and when she doesn't know something, she has connections with the tech support people from the hearing aid companies that will assist her while you are there! read more

I took my Father-in -law to Forest Hills Audiology for a new pair of hearing aids , it was our first visit to see Dr.B ,she was incredible and professional . She was extremely helpful and explains all the options regarding the hearing aid . I'm glad that I chose Dr.B and will continue using her service even though I travel from the Bronx to her location at Woodside .I appreciate her friendliness and would recommend her services . read more

Having a pretty severe case of profound hearing loss, it was time I needed to upgrade my old hearing aids since they basically had no technology and were out of date. I asked my insurance for references and they gave me a list. The only person on that list with a lot of positive reviews was Dr Roxanne Borukhov and luckily, she was local. I called her office and was pleasantly surprised I didn't have to wait months for an appointment and booking went flawlessly. I arrived and met with the doctor and her assistant and she conducted a hearing test. When she saw the level of my hearing loss, she knew immediately what I needed. She recommended a pair of Signia Motion Charge&Go SP 7X, the most powerful hearing aids on the market made for people like me. I asked for new molds and she took my impressions. Overall, it was a very pleasant experience. Dr Borukhov understands what her patient's needs are and is obviously experienced enough to make recommendations that work. She's very responsive to phone calls and emails and doesn't make one feel like calling her is an inconvenience. I found my permanent audiologist and see myself staying with her for the long haul. The Signia's? I LOVE them and haven't heard this well in years. My wife even commented that I stopped talking loudly all the time. I now also have all the bells and whistles that today's tech provides, Bluetooth that works well both ways, t-coil option in the free Signia app, remote control that fits in your pocket or keychain and access to an optional Dolby TV transmitter as well as remote mic. I'm very happy with this investment as well as Dr Borukhov's services. I highly recommend her! read more

I have to say this was one of the most PLEASANT experiences I ever had with a Dr., no waiting and the Dr is so genuine. Dr. Bourkhov is a wonderful audiologist with a beautiful demeanor who truly cares and explains every detail. I highly highly recommend her to all my friends and those who read the reviews. Thank you Dr. Bourkhov! Sincerely, Rosemarie J. Livreri read more

My mother and I saw Dr. Borukhov at the end of February for hearing tests and to check for ear wax. Dr. Borukhov was knowledgeable, efficient, and thoroughly explained what she was doing. Would highly recommend her if you need to get your hearing checked! read more

Comfortable place, good service and attentive people. The young woman who did the hearing test on me that day was very pleasant and easy to talk to. I did have to wait a longer than expected to be seen. I recommend this center. read more

Over the years I have known and been treated by many Doctors. Some were great clinicians but were gruff and uncommunicative. Some were very pleasant but would agree with you rather than tell you something you might not have wanted to hear. Others were terrific at their job, but had incompetent people working their desks and/or billing departments. All in all, when people find Doctors that they like and trust they will stay with them for many years. I have had a few hearing aids over the years from different Audiologists and I have to say that Dr. Roxanne Borukhov is an absolute pleasure to work with. Her front desk people are pleasant and don't answer the phones with an attitude, like those of so many other medical offices. Dr. Roxanne doesn't make an appointment with you and then make you sit there for 45 minutes - 1 hour like so many others do. You get greeted warmly and called in within a few minutes of your arrival - the way it should be. Once you sit down opposite Dr. Roxanne it becomes apparent that she is well-educated, well-spoken and highly experienced at her specialty. Her chair-side manner is awesome and I enjoy going there when I have to (as much as I can enjoy a Doctor's appointment, at any rate.) I recently needed a minor repair on one of the hearing aids I got from Dr. Roxanne years ago and even though it was no longer under warranty, she made a call and cashed in a favor to get my repair done without charge. It was only 1 week from the time I brought my problem to her and until I was able to pickup the repaired unit, no charge and in perfect working order. Dr. Roxanne also tuned up the setting on both of my hearing aids and I'm now hearing like The Bionic Man - including my creepy neighbors yelling at each other from the floor above. Oh well, at least now I know what they're fighting about. Seriously, if you need hearing aids or suspect that you might you have a wonderful resource right here in the neighborhood, easily accessible by bus, subway, car or cab. I can't give any higher recommendation to Dr. Roxanne Borukhov - she is a pleasure to deal with; wonderful at her job and just an extremely pleasant person to work with. read more

I went to Forest Hills Audiology to get molds of my ear canals for custom made hearing protectors. I am a DJ and hearing protection is of high importance to me. Dr. B was fantastic. I love how dedicated she is to her profession. She is friendly, accommodating and knowledgeable. I highly recommend you go to her for any of your Audiology needs! read more

Dr. Borukhov is a great audiologist. The entire visit was perfect. First, I called yesterday anticipating an appointment maybe a week away...instead she had availability for today. No wait! She saw us as soon as we walked in. She was super thorough and explained everything in great detail. She went over our results together and made copies for the kids schools. My boys and I were in and out in about 30 minutes. I highly recommend Dr. Borukhov she was very sweet. She took her time, we did not feel rushed. read more

Dr. B is a wonderful WONDERFUL person! I was very hesitant once shopping around for hearing aids but she made my transition super easy. She has a lot of knowledge on the product, she's very flexible and will work with you and has an open door policy that you don't see very much anymore. She's the best person to work with if you're in need of getting hearing aids. No doubt about it. read more

My mother has been seeing Dr. Borukhov for the last few months, and she has been tremendously helpful in helping my mother regain her sense of hearing. Dr. Borukhov has been extremely patient and accommodating with my mother who can tend to be a bit demanding and impatient herself. She has offered to make house calls and had made herself available to reach via text quite easily. Dr. Borukhov has been instrumental in helping my mother regain a little bit of herself again and I thank her for how helpful and genuine she has been. My extremely picky mother is very happy with her service. read more

I can't speak more highly of Forest Hills Audiology and Roxanne Borukhov. My (now 91 year old) dad has been a patient of hers for several years and has consistently gotten excellent care and attention. Dr. Borukhov is professional, patient, thorough, honest, and works endlessly with her patients to ensure the best outcome possible. As a result of Dr. B's dedication, my father has the ability to hear life around him and interact with his family and community with quality. read more

Dr. B is absolutely incredible. I came here with my mother so she can finally get hearing aids to live a normal life. Dr. B made her feel comfortable and gave her the care she deserves, customer service was a big thing for me and Dr. B went above and beyond. She explained everything to both of us and helped us out tremendously. So far the product itself has helped her so much. read more

I went to Dr. Roxanne Borukhov to get advise on updating my old HA. It was very easy to get an appointment, there was no wait time. She explained all the options in detail and helped me pick HA best fit for my needs. The order came in very quick and fit of HA was amazing. Overall I am very satisfied with my new HA, great improvement over what I had earlier. Dr. Roxanne Borukhov was very accommodating with the appointments. One occasion, I had to cancel last minute and second time she took me ahead of my scheduled time as I had another conflict. I would highly recommend Dr. Roxanne Borukhov for your hearing needs. read more

I have been wearing hearing aids in both ears for 40 years now, have been to many audiologists, tested by them and fitted for hearing aids. Being hearing impaired is VERY frustrating and having your hearing tested is even more so. The moment I met Dr. Borukhov right before our consultation I knew I would like her. Call it deja vu but it's true, I immediately felt at ease with her. I explained by my frustrations with my hearing loss (which is more than half, I also have loss of clarity in words) and she immediately understood and explained to me, my needs and recommended hearing aids that would put help improve the qualify of my life and it has. Aside from the reviews shown here, all I can say is if you need to have your hearing tested or require hearing aids, this is the person to go to-she's great! As soon as you meet her you will see what I mean. read more