I recently had my annual hearing test with my audiologist, Winnie Feng-Gring. It was a very…read morepositive experience. Winnie is very professional, thorough and explained each part of the test clearly. I appreciate the care and attention and would recommend Winnie for hearing evaluations.

Winnie at the front desk was so helpful in getting me an urgent appointment. My ENT wanted me to be…read moreseen ASAP and she helped get me a quick appointment. My hearing test done by Winnie Feng-Gring , Doctor of Audiology, was very professional and fast. Nice small office and would recommend to anyone who needs a hearing test!

Thank you Irá for making my uncle hear again!! He felt so…read morehappy she comfortable in your care.

Ira Dannanberg ,the company owner, is extremely knowledgeable in all types of hearing aids…read more He will measure your hearing loss and determine what hearing aids will work best for you. Ira has all the hearing aids custom molded to your ear. This way they will fit comfortable . Acousticon has many model hearing aids to work within your budget.

I had a very positive experience and recommend this practice. Both Doctors B and K are very…read morepleasant and welcoming. Dr. K clearly communicated the steps throughout the hearing evaluation. It turns out I was confused about my insurance, which covers the evaluation but not the hearing aids, so I'll have to go elsewhere for those. I should have checked that out before making an appointment but Doctors K and B were very patient and clearly explained the next steps I should take.

Dr. B and her team are the best! I brought my grandmother in for new hearing aids, after a very…read morenegative experience with another audiologist. We waited almost an hour after our appointment time, but it all made sense when we got to see the doctor. Dr. B patiently sat with my grandmother for around 2 and a half hours. She asked her a ton of questions about her hearing issues, current hearing aids, and general activity. She is also the only doctor that has ever spoken loudly and clearly enough for my grandmother to understand. She tested my grandmother's hearing in a soundproof booth, and explained in great detail what her issues are and what could be done about them. I should mention that my grandmother is also legally blind (which throws off a lot of medical professionals), but Dr. B taught her how to use her hearing aids by feel, which was amazing! My grandmother got new hearing aids, as well as a tester pair to use for a week while they were being built. We had some personal issues in the interim, so it took a while for us to pick up the new hearing aids, but Dr. B's office was super kind and flexible! We also got to try them for a few weeks at home before we had to pay for them, which we were able to do over the phone. Fair warning that the office is in the basement of an apartment building which is NOT handicap accessible. There is a ramp to get into the building, but there are two or three small steps to get to the office. The office itself is also small, but my grandmother's wheelchair just barely fit in. My grandmother's hearing is much better, and we are very happy with Forest Hills Audiology!

The first time I had an appt and it was ok. The hearing test and the doctor who assisted me in…read morechoosing my hearing aids were beyond my expectations. Same when I went back to pick up the device. However I couldn't make an appt so I had to wait forever.

I have been dealing with Dr. Alice Chan, audiologist, for many years. She resolves issues…read moreimmediately and is particularly caring and protective of the child patients she serves. Landa Hearing Center of Flushing has a team that is professional, industrious and creative in their assessment.

Always caring and understanding. Especially with elderly. The doctors are excellent and the staff…read moreis friendly and accommodating

My original doctor left the practice so I saw Dr. Wakefield in the Flushing office. The wait was…read moreshort. Exam very quick. I had to tell her to check everythng not just my ear. I spedifically needed 2 prescriptions refilled. I asked her twice if she sent them and she said yes. Hours later, the pharmacist said they were not sent. I called and faxed the office numerous times and was told the prescriptions would be resent immediately. The WERE NOT RESENT. I was told 3x by the office that they sent a message to the Dr. & medical assist, and that she would call me and resend them. No call came and no prescriptions ever came. This is totally unacceptable, unprofessional, and frustrating having to call and call and get NO response. I was also told by the pharmacist that they left several messages for a prescription renewal too but no one ever got back to them. This is outrageous that they treat patents this way.

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.

Dr Jihan is a wonderful docter shes informative ,patient and warm so happy that my mom finally has…read morea great hearing docter. Thank you

Know Dr Jihan for 4 years, very professional,very attentive to my needs, I will recommend her to…read morethose who need any hearing aid service. Clinic also has ear, nose and throat(ENT) doctors. So it is convenient for patients to see doctor on site.

I've been a customer since 2023. The service is excellent and much better than my previous…read moreaudiologist. This morning I had a hardware problem and arrived at the office before it officially opened. Kristin took care of me right away--she sent out my device for repair, set me up with a loaner, and got me out quickly so I could still make it to work at a reasonable hour. I really appreciate her helping me even though it interrupted the start of her day. I highly recommend Kristin, Nicole, Samantha, and everyone at the Francis Lewis location.

I was trying out heating aid with a crossover microphone. I told the audiologist that they both…read morefelt loose. She added a thin wire to keep it in place. The microphone fell out and was lost. I wrote a review on Google and was told to call to try to work it out. Never got a call back and I am out $1,500 for nothing. Stay away from there!

I went to this doctor because apparently , the flushing, main st does not have that many good…read morereviews on neck doctors. My impression at first was okay despite the negative reviews I see on yelp. However, after my second trip, things didn't turn nice. Don't get me wrong, the doctor is nice and smart and knows what he's doing. However, you have the receptionists and nurses who have the impression on people who just don't want to work. I noticed on my first time this nurse who took me in and did the regular check-up was not even having it with me... really? It was literally in the morning before 10 am. Can people be that grumpy this early?. Before my second visit, I got a reminder call. The receptionist was not too nice. They were giving me some attitude because my insurance failed ( not my fault, insurance messed up). Anywho, they were not too nice with explaining it. When I actually went for my 2nd visit, there were three receptionists in front, all but one was decently nice. There was this big boned lady who yelled at a customer who was asking if a certain doctor was in this room, if not where. This went on for a min with a lot of attitude. I don't know about you but if someone is working in your company they have to present the company overall. Because what you present to people affects the company and the physician's image. I hope they either replaced the nurses and receptionist or gave them some lecture about office equitte and customer service. Again, the doctor is great. I would recommend the doctor but not the staff.

This was the worst experience I have ever had at a doctor's office in the United States…read more Early this morning, the male receptionist at the front desk was extremely rude. When it was time to check in, he told me I had to pay over $300. I explained that when I made my appointment yesterday, a female receptionist had told me my payment would only be around $90. After I pointed that out, he paused, took out his phone, did some calculations, and then told me the amount was actually over $140, saying it was the $90-something plus a $50 copay. I paid the amount, but I felt very uncomfortable. Before that, I had asked him, "Are you having a bad day? The way you're speaking to me is not appropriate." He replied, "You're the one having a bad day." Later, after I questioned the charge, he simply said, "I looked at it wrong. If you don't believe me, you can look at the computer." He showed absolutely no professionalism or apology for his mistake. My concern is not whether I paid $90 or $140. What bothered me was his rude attitude and the lack of any accountability after making a mistake. It also made me question whether I was being overcharged because the amount kept changing without a clear explanation. I came to see a doctor, not to pay money to be treated disrespectfully. On top of that, the charges were confusing and not explained clearly, leaving me feeling frustrated and uncertain about what I was actually paying for.

I'm extremely disappointed with how this office handled my billing situation following a very…read morenegative experience during my visit. After the incident, I was contacted by Jessica from the billing department and was told they would work with me due to what happened. Based on that conversation, I expected some level of consideration or follow-up. Instead, months went by with no resolution or communication. I then received notice that I am still expected to pay the bill in full, with no acknowledgment of what was previously discussed. The lack of follow-through and communication is frustrating and feels very dismissive, especially after I was led to believe the situation would be handled differently. It's unacceptable to tell a patient one thing and then, months later, take a completely different position without any explanation. Between the way I was treated in the office and how this billing issue was handled, this experience has been incredibly disappointing. Patients deserve transparency, respect, and consistency and unfortunately, that was not my experience here.

I have heard about Dr. Wasserman's good reputation regarding his outstanding skill. Today I visited…read morehim and he addressed all my concerns but other ENT overlooked the issue. His diagnosis is accurate and able to explain well to me. I would like to say he is the smartest , competent, and one of the best doctors I respect.