Had an endo consult here last week with Dr Doering. Once he realized I was not a candidate for his…read moreservices, his patient demeanor immediately changed. I was basically rushed out with an active infection and told to consult an oral surgeon ASAP. I had to ask for an antibiotic for the interim, which he told me "not to take unless I needed it." When I consulted my dentist & the oral surgeon later that day, both said to take the antibiotic immediately, as the numbing may not work during the treatment I needed with an active infection. Dr Doering also refused to prescribe me the treatment for a very common symptom of this antibiotic, which is standard process for the issue I experienced and has never been a problem with other dentists in the past. I was billed over $300 for hardly 5 minutes of Dr Doering's time, yet felt like I was disregarded because I did not end up spending big $$$ with him for treatment. Very happy to take your money, but incredibly reluctant to offer any necessary medication. Do not recommend.

Very impersonal service. Dr Doering spent very little time with me. Tech did prep and the Dr…read morebreezed in. Very curt, didn't answer my questions. In and out. A real Mill. Of course you better have cash up front. Still having trouble with the involved tooth and they want more cash to look at it. Go elsewhere. You aren't valued as a patient here.

Dr. Aric Smith is awesome! He explains everything going on and he is very considerate of patient…read morecomfort and patient care. Results are nothing short of excellence. The assistants are great and the staff is as well!

I don't know where to begin, but know that this review will NEVER begin to cover how I feel about…read morethis office and specifically Dr. Tyler Guinn. I had an amazing initial experience with him to then be treated completely horribly and inhumanely by him in a number of ways. He left teeth 26 and 13 unfinished, causing me agony and suffering, and was completely negligent of my treatment as his patient. I am going to LOSE the teeth he started treating because he left them unfinished and no one would help me since they kept telling me to go back to him and he wouldn't help me even though it was HIS problem to treat. He treated me like I was the lowest human being on earth, and his justification? I was/am extremely depressed. So he gave up on me and treated me like I didn't exist and didn't deserve treatment. Because I was struggling. That was his justification. If you are ever struggling with these feelings, know that he feels you are beneath him. I hope one day he himself or one of his loved ones experiences that because he deserves to feel it first hand. I have been having extreme cold and hot sensitivity with 13 (which I should not be, indicating he likely left nerve tissue still in there or it's reinfected or cracked). I cannot eat and drink without suffering and he should be charged as far as I'm concerned. That is taking away basic human rights to physical nourishment, and he already knew I had an eating disorder, and I think he was intentionally doing that to starve me further and harm me intentionally. And he knew the physical agony I had been having with 26 and he left that unfinished to get re-infected as well. I am going to have to get a biopsy of it and get it extracted, and I very well could have osteomyelitis because of him leaving it open to infection. It was malicious intent. He knew EXACTLY what he was doing, putting me in harms way intentionally. He purposefully didn't finish these teeth so they could get reinfected and cause me harm. He not only didn't care if I had complications, he wanted me to have them. When I called to tell them that I was having problems with the treatment HE did, they told me they wouldn't see me. He never cared that I am suffering and struggling. Someone else tested 13 last week and told me it's still responding to cold and was basically a partially done root canal that is causing problems, and could be cracked at this point. I am taking this to LARA and I have already taken it to the MDA and I want to do more than that. I will take this as far as I can for the suffering he has caused me and the horrific feelings and thoughts running through my mind. He doesn't care about you. He's in this for the money and nothing else. I wish I could make it so he never touched another patient ever again. They ignored me when I called, refusing to call me back, and hanging up on me. One of the most unprofessional offices I have ever encountered and one of the cruelest doctors I have ever seen. Because I was struggling, that's how he chose to treat me. Like I wasn't worthy of care.

Excellent Doctor and Staff! Dr Lennon is precise and accurate. The technician was informative and…read morefriendly. Excellent experience.

Dr. Masterson, I am still questioning the infection as the antibiotics did not help...merely made…read moremy appetite go away. Also, without a lab test to include a culture and sensitivity, the infection mentioned is only a hypothesis. Yes I did come in early, however, after the injection caused undo pain I chose to leave the office and not subject myself to a repeat disappointment. In fact, I am still having complications chewing and unexplained jaw pain !

was told through out the appointments it was covered by my insurance but then received a bill for…read morealmost $1000 Don't trust them with the billing.

In my 65 years this was the best Endo I've ever had! The office was extremely professional and…read morePERSONAL, including the Dr. The entire root canal took only minutes and the Dr talked me all the way through it. I also appreciated the 70's music played during the procedure. All of this as a participant in the Veteran's Administration's Community Care program. Thank Dr Doering and staff. Claire, the assistant was the best.

Best in the business. The staff is beyond 5 stars . Best Doctors in the area . Very attentive…read more Very thorough. I've been under their care as far as dentistry goes and I highly recommend Stone Castle Dentistry. The Doctors and staff are the best in the business . They are the Beverly Hills of dentistry. 100 stars .

Our family has happily trusted our dental care with this team for close to 10 years! They are kind,…read moreappropriately responsive, and provide a wide range of oral health care. They heavily rely on their dental hygienists team, who each are professional and thorough! They are also conveniently located near a city bus line. As a perk, the building is beautiful

I received a very thorough exam and cleaning for my first visit. Staff was very professional and…read morehelpful.

I have been to three different dentists in the past couple years and by far Ada Hills Family…read moreDentistry will be where I will stay for the long-term. They provided COVID safe care, check in from your car and were friendly and informative the entire process. There equipment seemed up to date and their new facility is beautiful. I went in for X-rays and routine cleaning. They had me fill out my information online prior to my appointment and were prepped and ready for me. As a new patient here it was extremely smooth and easy. The dental hygienist was friendly and very good at what she did. Dr. Vogal was extremely friendly. Both provided strategies on how to keep my teeth healthy and positive the entire time. Highly recommend going here for your dental care.

I went in to get fillings and he wanted to give me 4 injections to numb me. I stopped him at the…read moresecond one. He had my head tilted when giving me the injections it was going to my nose. He did my fillings and drilled into two of my teeth that they hurt to the touch now. If you want your teeth healthy DO NOT GO TO DR. PETER A. GARCHOW

Great staff and appreciate all the precautions they are taking with Covid 19. They are very caring…read moreand always looking out for the patient.

Although I feel I've had quality care, this office is out of control when it comes to "pressure to…read moreUp Sell their services" been going here for over 18 months and it just cost more and more each time as they make you feel you have major issues that need attention. Frankly I no longer trust them! Going to get another opinion as with as much money as I've spent to keep things healthy, the cost shouldn't be more over time but less if their in fact improving your overall dental health. Your priorities seem to be profits over the actual patient need and their ability to afford the care even with insurance. Shameful!!! I'm over this place! Get a second opinion as I suspect things are not as they would like you to believe. Places is shady!

I feel it's important to share my family's experience with Robinson Dental in Wayland and explain…read morewhy we ultimately decided to leave their practice. Before choosing this office, I encourage anyone considering Robinson Dental to read reviews for all of their locations. You'll notice recurring concerns from patients regarding communication, patient treatment, billing issues, and a lack of accountability when problems arise. Unfortunately, our experience reflected many of those same concerns. After a very patience and long few years, we have decided it's time to find a dental practice that values its patients. The biggest issue throughout treatment was communication. During appointments, Dr. Young often made appointments feel rushed, concerns were frequently brushed aside, and conversations often came across as dismissive or accusatory instead of informative. There were multiple occasions where treatment instructions changed without explanation. My Partner was repeatedly told to switch Invisalign trays after one week, only to arrive at a later appointment and be criticized for not wearing them for two weeks. Other times, the opposite happened. Rather than acknowledging that the instructions had changed, she was made to feel as though she had done something wrong. Before a planned vacation, she specifically asked if she could wear one set of trays an extra week while she was out of state. Doctor Young approved the request. However, when she returned, she was reprimanded for being behind in her treatment because he had forgotten approving the extension. Treatment was paused during my partner's pregnancy because complications made it impossible to wear the trays without becoming nauseous. This was discussed and approved. Within two weeks of giving birth, she scheduled an appointment and completed a rescan so treatment could continue. Even though returning at her earliest convenience after recovering from giving birth she was criticized for not returning sooner by Dr. Young. In addition we were told the replacement trays were urgent, yet they took approximately a month to arrive at the office. We only found out they had arrived because we called to check ourselves. Even after they arrived, the fitting appointment was scheduled weeks later despite previously being described as urgent. Similar delays happened more than once throughout treatment. There were occasions where tooth attachments fell off and were reported to Dr. Young. We were told everything would be fine and no action was necessary. Later, when the trays again failed to track correctly, additional rescans became necessary. The billing process was equally frustrating. We were repeatedly told the account balance was up to date and that everything was "good." When our insurance temporarily stopped paying the estimated amount, we were instructed not to make payments while the office waited for the insurance company. At a later appointment, we were unexpectedly told there was now a late fee because the balance had not been paid--even though we had followed the office's instructions. Scheduling problems became another recurring issue. On one occasion, we confirmed a Tuesday appointment the previous Thursday, only to arrive and discover it had been canceled without any notification. Rather than attempting to correct the mistake or fit us into the schedule, the office simply offered another appointment over a month later. There were also multiple occasions where appointments were booked before leaving the office, only for us to arrive later and be told no appointment had actually been entered into the system. Again, there was little effort to accommodate us that day despite the error originating from the office. Everyone can have an occasional bad day or make a mistake. But repeated pattern mishaps over the course of treatment and after investing significant time and money into treatment, we no longer had confidence that Robinson Dental is a good place to be.