Dishonest billing. The way they handle estimates and payments is unethical. They tried to have me…read moresign the pad and pay $110 when I was in the chair! I said no, and she said it was a mistake and let it go (?!?) DON'T SIGN anything without reading it very carefully. They ask you to sign a pad at the front desk. I wish I had taken a picture of the pad, scrolled down to the end, and opened & recorded everything. They attached that scribble pad signature to my agreement to charges for a later appointment (no explanation, just sign the pad on the way in). The initial visit is like visiting a bad car dealer. They take you to the business office and try to upsell you (when you're vulnerable, after ex-rays). The actual dental staff is great and the environment is good. The care I received was great. The dentist and assistants were professional, friendly, caring, and had great communication. My filling and crown were taken care of faster than I expected. I was very happy with the actual dental care.

Awful Doctors. I went there a few months ago because I had pain in a tooth, I guess it was broken,…read morethey removed the whole tooth and I was painful the doctor it was so rude she didn't care. I ask her a few questions she didn't wanted to answer. NEVER GO HERE. They also charge you extra for things and they give you a "free electric brush-teeth" but is in your bill.

Only accept delta insurance and won't tell you until the end of your appointment or unless you stop…read morethem and ask how much cost is and what insurance covers, they're only after money no matter how much it costs you .

From the owner: Contact us for more informationread more

Got my spouse taken care of professionally and fast! Would recommend in a heartbeat. Myread more

AMAZING. AMAZING.AMAZING service, staff, im absolutely happy to have Dr. Ryan for my dental care.read more

I transferred to Smith Dental Team after my previous dentist retired. The office has a modern…read moreatmosphere and is very clean. My regular hygienist Lisa is fabulous. I actually followed her to this office. She is very thorough with cleanings and knowledgeable. I love Dr Katie and Dr Logan. Both are professional and great at putting you at ease, because let's be honest, most of us don't look forward to our dental appointments. They are also very honest about treatment options and costs. I never feel like I'm being coerced into treatment I can't afford. All of the office staff are very friendly. I have nothing but good things to say about this office!

I went in to get fillings and he wanted to give me 4 injections to numb me. I stopped him at the…read moresecond one. He had my head tilted when giving me the injections it was going to my nose. He did my fillings and drilled into two of my teeth that they hurt to the touch now. If you want your teeth healthy DO NOT GO TO DR. PETER A. GARCHOW

Great staff and appreciate all the precautions they are taking with Covid 19. They are very caring…read moreand always looking out for the patient.

very professional at slot family dental. Everyone always has a smile on their face and are ready…read morefor whatever is thrown at them. Very positive atmosphere! Would highly recommend.

From the owner: Our Wyoming, MI dental practice specializes in dental implants, ClearCorrect orthodontics, as well…read moreas general, cosmetic, and Special Needs dentistry. Give us a call for more information, and to schedule your appointment today!

I have been a long-time patient at Wyoming Dental for many years; however, since the office changed…read moreownership, I can no longer recommend this practice. On multiple occasions, I arrived for confirmed appointments--complete with appointment cards and reminder text messages--only to be told that nothing showed in their system. I had taken time off work for these visits, making the situation even more frustrating. I was also not informed in advance that I would be seeing a different provider or hygienist. When I attempted to reschedule due to their scheduling errors, I was advised that they could not get me in again for an extended period of time, despite the mistake being on their end. To make matters worse, when I tried to transfer my dental records to another office, I was told that Wyoming Dental does not have access to my records or X-rays from the last few years, which is extremely concerning. This office is very poorly managed and has cost me significant time, frustration, and money. Unfortunately, the quality of service and organization has declined dramatically since the change in ownership.

Staff has poor communication & does not follow proper protocol regarding patients records. I…read morerequested my records to be sent to myself via email & Wyoming Dental decided to send my records to a random dental office I did not authorize - They did not clearly look at the Release of Information and CHECK they were supposed to be sending them before doing so. I did not give them permission to send my records to a different office - When I addressed this issue with the staff they did not provide any explanation on how this happened nor apologized for their mistake.

Thorough and detailed care. Compassionate staff. Procedures have not been painful and quality work.read more

Come here if If you'd like to be turned away on the day of…read moreyour cleaning appointment and told there's "no time" to actually clean your teeth this is the place for you. This is not the first time this has happened (and after reading other reviews, it seems to be a pattern). Despite knowing they are short staffed, they continue scheduling appointments, performing exams, and then informing patients they'll need to reschedule for the actual cleaning. I arrived 13 minutes early to my appointment. They completed the exam and had me laying there for the entire session, only to say, "You need to come back for a cleaning there's NO TIME today." As if my time and effort meant absolutely nothing. In August, I went in for what I thought was a deep cleaning and later had to return for an emergency appointment because a piece of debris was left under my tooth, another rushed half job cleaning appointment. I was in terrible pain. I never spoke up about it at the time, but after this repeated pattern, I finally decided to voice my concerns. What was even more disappointing was management's response. When I calmly expressed my concerns, I was met twice with, "What do you want from me?" There was no empathy, no accountability, and no sincere apology. Only after repeatedly addressing the issue did I finally receive a reluctant "I'm sorry." I've been a patient here for a couple of years, but I will no longer tolerate this level of disregard. If you don't have adequate staffing to complete appointments properly and safely, communicate that ahead of time and cancel accordingly. Patients deserve transparency, thorough care, and basic respect. That simple‼

I will forever be greatful for Dr.Thomason and his team! For from desk to everyone working behind…read morethe scenes have just been amazing!!! I have some really bad dental anxiety due to a place as a child, that has now carried over into adulthood. Without me telling them this they made me feel so comfortable!!! I never had an issue with them. They were always asking me if I was okay, did anything hurt, did I need anything, did they need to stop for any reason!! Just absolutely wonderful from the jump!!! I will always 100% recommend them to anyone looking!!! My dentures were made successfully after just one day (after the healing period!) I did have an issue with my tops(due to my own body's fault) and they addressed that immediately and was fixed in less that 10 minutes!!!! I will not go anywhere unless forced too :) Thank you Dr.Thompson and Crew :)

Everyone here is AWESOME!!! they are super nice and very good service. I needed an upper denture…read moreand I just got it Friday and I have to say I am very pleased. I wasn't sure how it would feel or look, but I am very happy with the result. Would recommend to anyone.