Got a formal dress dry cleaned here. After calling a few places, this one was the cheapest by far!…read moreI was in no rush and it took about a week. They didn't end up calling me the day they said that it would be ready (they told me to expect a call), but I called them the next day and picked it up so it was no huge deal.

Under new management and the detergent they use is so perfumed it's unbearable. I've dropped off…read morelaundry 3 times with a full bottle of free and clear detergent and asked them if they could use that on my laundry. They agree each time, and they did use it the first time. On the next two visits they clearly did not use the detergent I gave them. I don't know what they do with the detergent I gave them, they didn't use it and they didn't give it back to me. I'll no longer be using their services because it's a waste of money as I have to wash everything again because the smell is so bad. 2 stars because the staff is friendly. I miss Regina.

I've been using this dry cleaner for a few years now, and I've never been disappointed. We have…read moremen's shirts and dress slacks laundered and pressed on the regular. The staff and service always prompt and polite. The clothes are always cleaned and prepared as expected. The prices are standard and the turn around for dry cleaning is pretty standard and expected as well.

This should be 0 stars. They ruined my wool comforter. It was dry clean only (and I paid for dry…read morecleaning) and they admitted to wet washing it. If I wanted it machine washed, I would have done it myself. It shrunk and the wool inside has felted so it feels somewhat hard. I was told by the person I bought it from that it will retain less body heat and will not absorb body moisture now. They only offered me $100, when it will cost over $400 to replace. They said it's old it's not worth that much. It's 7 years old and google says comforters should be replaced every 15-25 years. I refused the offer for $100 and the guy told me to take them to court. Then he gave me a hard time about returning the comforter to me, he was trying to keep it. Avoid!

Very clean, busy place. We were very confused about how to pay as we thought we could use a credit…read morecard...have to use their card loaded with money. Kelvin (sp?) was a very helpful, kind staff member who helped us navigate. Thank you.

There are actually few choices for self serve wash in Charlottesville. They also will wash for you…read moretoo! The hotel recommended Hydraulic with them not offering laundry. It was nearby the Hampton Inn Charlottesville India. Parking was adequate, but they did get busy on a Sunday morning and most spaces filled. For rookies when entering you go to the right wall and purchase a wash card. A nice staffer assisted me. Then head over to vending to get detergent, softer and dryer sheets. The business is loaded with equipment which makes it seem small. There are a few tables and stools to sit. Also a few folding tables. The machines are Electrolux and worked great! I washed a sheet for my daughter in just under a hour. No issues. Before departing a customer picked up her laundry washed by staff and he even carried it to her car. That elevated my review. A 3.5 seems perfect, but rounding up with excellent service that was not expected.

Dropped off item to have buttons tightened some tears fixed and spot cleaned. Was quoted 2 weeks…read more After 2 weeks went by I called to inquire on status and was told he doesn't know he would have to call the vendor they sent it to. I asked him to follow up once he had heard and never heard back. When I was called over 3 weeks after I had dropped off my item to pick up and I came in to find only 1 out of 5 buttons had been fixed and with the stain still present. When I asked about the repairs the women got very short with me stating they didn't do the work it was sent out. Even if the fault was on the vendor it is still an extension of their business. I asked them to remove the stain and she stated it would be done that day. The next day I go to pick it up and it still had not been completed and were unable to tell me when it would be finished. Poor quality and poor customer service.

From the owner: shirts, suits, comfortors, horse blankets, riding clothes, coats, wedding gowns, wedding gown…read morepreservation, museum quality preservations, ties, antique clothing, repair alterations and hemming (not fittings), leather cleaning, rugs, down jackets and vests, curtains, wash and fold laundry service

Clothes smell very odd upon pick-up, not clean and like someone else's perfume. Closes early on…read moreSaturdays before 3pm.

Paid a premium to have large comforters cleaned only have all the filling balled up and corners and…read moreedges with no filling at all. The whole reason for taking them to skyline was based on my assumption they would use large capacity machines. Should have taken them to a laundromat and done them myself, the right way and for a fraction of the price. Had these comforters done by others with NO issues. Very disappointed.

Our washer at home broke while we were going through a busy time and I brought our laundry here for…read morewash and fold. It was returned to me with an expensive and loved piece of clothing missing. They offered us $50 credit as an apology. Don't drop off your clothes here - they'll steal from you and try to use it to drum up more of your business. Yeah right.

Clean and well run, and their wash and fold service was quick and reasonable…read more The kicker is the high praise from my preschooler who unprompted said she prefers this place to where I usually have linens cleaned. If they weren't in the wrong direction of a bad permanent traffic jam (it takes me 45 minutes to get there and they are not far away), they would be my permanent go-to service. As it is I save up laundry for when I know I'm going to have another reason to be in the area! Top-notch.

I go here often to wash my comforters and whatnot. Clean enough, nice machinery, but their…read moreemployees could use some training on how to interact with people. Very rude. I avoid them everytime.