I love this place. It's very quiet. The management is excellent. Something breaks. It gets fixed…read moreright away. If there's one thing I would hate it's the laundry room being downstairs

This was my first big girl apartment and I LOVED my little, cozy space here. I was lucky enough to…read morehave a corner unit on the 8th floor - one balcony overlooking the beautiful downtown Cuyahoga Falls and the other overlooking trees and residential area. The apartments were recently redone with beautiful granite countertops and wonderful appliances. Another great perk was the trash shoot on every floor, no need to drag your trash to the basement or anything. They also have a spacious outdoor parking lot and also underground parking. A huge bonus is the cement walls - I never heard a peep from my neighbors the whole year I was there. The building itself is pretty quiet, no kids (probably due to the fact there's only one and two bedrooms) and most times I would walk into the elevator and to my apartment without running into anyone. The population here is a lot of young professionals in their 20's and 30's, as well as some older folks who had been there for awhile. Like I said, it is quiet but the community was so nice, everyone is friendly! And it is in a very safe area, I was nervous to live on my own as a young woman but never once did I feel unsafe here. Flory had also mentioned at one point that they have never had anything stolen, people have lost wallets/purses and yet everything was returned. The only downsides are that there are no in-unit laundry and no pets - two of the reasons that caused me to move out. However, they are currently in the works of redoing the community laundry in the basement and I am sure that will be wonderful once it is finished! Another huge perk here is the staff! Dan from maintenance is extremely kind and able to quickly help you with whatever you need. Flory, the manager, is a total gem. She truly pours her heart and soul into this place and does whatever she can to make all the residents 100% happy. She is always at her desk working on the first floor and whenever I run into her, her face lights up and makes a point to have a meaningful, personal conversation. She remembers every little detail about everyone and simply put - one of the most genuine and kind people I know. These apartments and the building itself are amazing, I would recommend this place to anyone!

**This leasing office has no problem terminating your lease, without cause, even if you pay rent…read moreearly every month. The reason they may give is they "just want the unit back" so they can overcharge one of you reading this review** To get the 1 star out of the way - it's for the pool. It's clean and usually quiet and they open it early in the season and close it late in the season. The other reason for the 1 star is 1 person -  Ben Boyd. In the 4 years my boyfriend and I lived there he harassed us both, specifically targeting me by directing all his communications to me. I'm SURE he will comment on this review and make an excuse or place blame on us or personally attack me (he's the one responding to all the reviews, bringing up personal details of individuals because they left an honest yet negative review. If that doesn't speak to the type of person he is, just keep reading!) I could write a book about our time here, but here are the highlights: - Threatened to remove my emotional support animal due to him not getting the signed ORIGINAL letter from my therapist he insisted on during COVID when the mail system was a mess. - Left multiple notes on our door stating we didn't clean up after our dog when there were literal bags of poop outside to be thrown away when he left the notes. Admittedly we were lazy when we first got our dog. But one mention to be better at picking up after him and we immediately made that change. But the notes and accusations continued. - We had literal sewer water leaking into our living room and the solution was to cut a gaping hole in the wall, leave it for a week while drying off the sewer water soaked carpet by blowing a fan INTO our apartment. We ended up getting a fly infestation and I had to ASK for a carpet replacement...they were going to tack it back down once it dried. - We went through 3 dishwashers, 3 fridges and 2 stoves in our short 4 years. - We got an "official notice" saying the office had been made aware (by someone unnamed) that we had a second dog that was above the weight limit, we didn't pick up after, we didn't pay for, we didn't keep on a leash and was aggressive. They had ZERO proof, because there was in fact NO second dog, and chose to issue an official notice anyway. When we confronted him about the blatant harassment and completely false accusations, Ben actually THREATENED my boyfriend saying "you don't want to make me an enemy..." and when my boyfriend asked if that was a threat, he simply reiterated that we didn't want to make him an enemy. Our only assumption as to why he targeted us was because my boyfriend is black. None of our requests were beyond the standard duties of a decent leasing company, but we were treated like we were the problem. - Our 3rd dishwasher leaked sometimes and got underneath the cheap ass laminate flooring and they chose not to fix it. - We had to BEG to have them look at the black mold in our laundry room. They tried to tell me it was because the dryer vent was backed up. Turns out the toilet upstairs was leaking. Again. - Ben cowardly left a notice to terminate our lease taped to our door one day saying we needed to be out by the end of the following month. There were people that had lived there for 7+ years that were sad to see us go. They didn't get asked to leave. Our direct neighbor (who had only lasted a year) also moved out. So if they wanted a unit so badly, why didn't they just use hers? The answer is obvious...Benny Boy bided his time and then finally followed through on that threat he made. The real kicker? His management was well aware of his mistreatment toward us and chose to do nothing. I've heard horror stories of Ben treating other residents poorly, specifically women, kicking a single mom out for false noise complaints, making people wait days for their AC to be fixed when it's 90 out... I would never suggest anyone move here. If you do move in, you may have a great experience if you're white or old and don't care for cheap appliances. Just whatever you do, don't make the big bad tough-guy Ben angry.

Been renting here for 9 years. Maintenance issues (big or small) are always taken care of quickly…read moreand the maintenance team is friendly and efficient! Ben and Sandy always take care of me! Great job and thank you!

To be honest, I looked at these apartments. They're not too bad but the only thing I'm very…read moreconcerned about is the area downtown Akron there was a lot of junkies bad people rolling around definitely up to no good. Very scary. If you're a woman that wants to move here I think it's a big mistake. If you're a single man yes, a single man can live here by himself with no family Because it is reasonable to live here but otherwise, if you have a family or you're a woman, please turn around and go the other direction because it's not safe. There's a lot of shooting down here in Akron, Ohio, and you could tell by the people when you walk up past the sidewalk and past them it's could be very scary for a family or a woman don't even go find something else go find somewhere else to live. It's more safe, but if you're a man, you man could probably handle it but otherwise it's definitely a maybe.

Overall good 2 years living here in one of the 4-room apartments, esp. out of the last 7 years of…read morerenting. Since the landlords don't live on site or nearby, always take before & after pictures of your rooms. Pros - Maintenance responds quickly & takes care of the property: leaks, cleaning, spraying for bugs etc. - At least one resident event is held every month, usually free food/coffee/donuts. - Staff is friendly & helpful, & some live at the apartments too. - Recently, they repainted the hallways & cleaned the carpets in the main hallways. - Dishwashers, washers, & dryers are great - Small quip: if people live above you & open their dishwasher in the middle of a cycle, occasionally you will see leaks from the ceiling. - Trash rooms are emptied almost every day. - Security cameras around the main halls, common rooms, & outside. Cons - If you have problematic roommates, management's attitude is generally one of "sucks to suck". - It would be nice if families were put on the first floor. I had a couple bad months of sleep because of the family that moved in above my apartment. - Computer lounge is outdated (software/OS = 2013, some Macs & Windows desktops) - Printer is not reliable: sometimes no paper or staples, doesn't connect to internet anymore, & scanning/emailing yourself is not much of an option. - It's on Main Street, so when the city has events every couple months, can be difficult to navigate or get to your car. - No covering for cars, yet premium parking is $135/month (within gates) or $90/month for standard (adjacent parking lot) - Management buys passes from company that owns the lot, ABM Parking, who charge $35/month - Won't let you remove a parking pass for the entire year even if you're not using their parking anymore - FYI: Free parking is available from the city underneath the bridge across the street from the apartment - Get a wagon for grocery halls. - You have to provide a 3-month warning about leaving the apartment; otherwise, they will charge you thousands of dollars - Wifi is great but some issues: - First year, wifi was public, which isn't secure & made it difficult to connect devices like an Alexa, HomePod, etc - Second year, they switched it to private per apartment but delegated the password control to one roommate for every apartment - Beds take up a large fraction of space in the bedrooms

They have a bat issue which they can do nothing about because they're a protected species. All they…read morecan do is try and exclude them from the building. They have roach issues for which they have to constantly spray but they come back all the time since not everyone reports them and not everyone keeps their place clean. The trash area stinks and due to the trash shoots the smell permeates the halls despite the automatic air freshener mounted on the walls it stinks throughout the building. I'm leaving as soon as my lease is up.

wonderful community! Maintenance is responsive and quick! office staff is always willing to help!read more

Having to change my review again. In April I was asked if I was going to renew my lease (ended June…read more30) and I asked them what the increase would be. I never received a response. I assumed my rent was not going to increase since I heard nothing. My lease expired at the end of June and I continued to pay my regular amount for July. Imagine my surprise when I came back from vacation to a notice that my rent was $150 short because they upped it $150! Management claims that they sent me a letter on April 27 by mail and attached to my door. Having a letter in your computer is not the same as proving you sent it to me ! I explained I never received either and I would not have agreed to paying $1400 a month and would've opted to leave. We are now and he said she said situation with rent. I can't afford and a lease I can't get out of. $150 a month increase after living here one year is a little excessive especially when you don't have proof that I received the notice. If you're going to increase someone's lease that much you should have new paperwork signed! I'm contacting the Housing Authority to see if this is legal Edit: by state law, since they excepted my rent at the old amount during the new lease period, and no new lease was signed, that should be what I'm paying. But I'm not risking eviction or fees, so I'm paying the new amount till I can move out next year.

Dont move here!!! Price is way too high for an outdated apartment. You can go find a way better…read moreplace that had hard wood floors, stainless appliances for the same price and a way better services!! We put in an order for a broken appliance it took them 5 days to come fix it!!!

Ive lived here for about 3 years and i absolutely LOVE it here! New manager is very kind and…read moreaccommodating, Maintance is helpful and really kind. Not to mention i am blessed enough to have a balcony right on the lake! There are hummer birds, finches, great blue heron, geese, ducks, occasional stray cats, beavers and more for amazing encounters with animals who are here . This place is a dream for a nature lover like my self. Some neighbors suck while others are so freaking kind and helpful, my favorite is alene, a super sweet older lady a few doors down from me omg i love her! There is a little hiking trail to walk around down by the lake and so many different mini woods in different areas around this place. It is like a maze here but the beauty and peace is well worth it!

Never answers maintenance calls in a timely manner. Apartment was flooding and they never respondedread more

We lived here for 2 years (2010-2012). We moved in because it seemed like a great deal and another…read morefriend had loved living there years ago. The first few months were great until they changed management and it all went down hill. The water is turned off 7 times in 2 years for days at a time due to water main breaks. They have planned repairs of this but never notify the residents of when the water will be on/off. At one point the management tried to blame the City of Stow for "increasing the water pressure," however, when I contacted Stow's water department they said that wasn't true. Aside from the major water issues they have, parking is atrocious. If you do not work a 9-5 job, you will not get a parking space anywhere near your apartment. Some residents have multiple vehicle/trailers that NEVER move and management does nothing to stop this. Weekends are the worst because apparently nobody leaves and parking is always filled. If something breaks, the service men come out quickly-- which would be a good thing if they were able to fix it on the first trip out. Management seems to enjoy leaving passive aggressive notes regarding noise and pet waste. However when it comes to actually doing something about these problems they are no where to be found and will not return phone calls. If there is an issue and you need an answer, you literally have to corner them during business hours and hope they aren't on a smoke break to receive an answer. We have lived in numerous apartments in the Akron area and have received better service at apartments half the rent than this place. I would NEVER recommend anyone live here unless they want a hassle.

I lived at Hidden Lake Apartments for one year 2016-2017. This is the place to live if you're…read morelooking to move to Stow or even if you attend Kent. This is a quiet community near shopping, parks, and entertainment. Also, Hidden Lake has every amenity you could ever possibly dream of! 10/10 recommend.

Cody arrived promptly and completed the repair while explaining all that he was doing. More proof…read moreof our good fortune at Redwood Hudson to have Cody and Rocco covering our maintenance needs.

Cody was friendly and professional. He listened to our concerns and immediately made the fix.read more

We have lived here nearly 2 years. Very nice for the money. Management is very top, they are very…read moreconcerned about their tenants. Upkeep is tops, you can,t eat it. The grounds are well kept Our unit is a 2bedroom,2 bathrooms,living room dining room fully equipped kitchen ., laundry room,deck, and a garage.. bathe club house has a pool computer room workout gym, meeting party room, tennis courts. In addition there is also basketball court,, car wash ,etc.