I used to really like Forever21. So much that it was pretty much the only place I shopped. I find it difficult to shop at this location, not because it's so large- but because of the organization. I don't know where to even look and nothing catches my eye because everything is on a rack and blends together. There could be more tables where the clothes are laid out, so the place doesn't look so... Uniform? It's crowded downstairs, lines are usually long, and little to no employees are on the floor (if there are, it's very hard to distinguish them from regular customers), and clothes are just.. All over. Based off of multiple experiences at this location. read more

I stopped by here today on my way out. Way back when, I used to shop at Forever 21. Their clearance items are just a hot mess. Everything else in the store is fairly well organized and there is a men's section downstairs, too (in addition to the check out registers). Some of the sales people were barely around and I did have to look around for a bit for someone to help me. I just found out that Yelp offers 5% cash back for shopping there, so I will be back. I saw several items that I definitely want to come back for. It's located close to Macy's and also a main entrance/exit of the mall. Seriously, now I am looking forward to be back to really do some shopping damage =) read more

Forever 21 - Accessories Near Me - Baton Rouge, Louisiana

The last few times I've come here I couldn't even find my section as I am a curvaceous woman who requires plus sizes and the area that usually contains my size has Been jammed packed with clearance items. Id happily inquire if they have gotten rid of that department but there is never any store associates in the upstairs half of the store. Believe me, I've searched.... Over and over again. No one works upstairs, it's each shopper on her own. Then there's the floor. Literally, the floor. There are ALWAYS clothing items ALL over the floor! Like, it's normalcy. Coming here is more of a hassle than its worth. If you want the pleasure of buying low cost items at your convenience, stick to shopping this store online. Unless you get your jollies rummaging through clothes on the floor.... read more

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This location disappointed me a lot only due to the amount of workers that were mainly on the floor and only one cashier handling the customers that was disturbing read more

The worst forever 21 I have ever visited and honestly that's saying something because f21 isn't known to be a great store. I came in looking for a last minute outfit and found a mess!!! Not only is the selection here very small but you never know what section you're looking in. One lady asked me if we were looking in the kids section and I honestly didn't know!! I added some pics to show the mess. The last pic is of the back room which seemed to be organized read more

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Not sure why but forever 21 is letting us timers shop throughout the store without a mask. It was group of teens looked to be about 17-19 happily standing in line it's no mask. I felt as if they were look at everyone else in line to dare speak to them and found enjoyment out of being maskless with literally everyone else wearing there's.Once they got to the register the ashier made no mention of all 5 being maskless. Every store except forever21 has signs stating mandatory masks, and the mall itself. I got the feeling the teens were just being hard headed and probably trying to be funny - it's not. After they were rung up I was next I asked the cashier if they start allowing ppl to be maskless, she told me know and she herself had a mask on. It's real unfortunate that people are willing to risk their lives and others just to be outlandish. The store was completely unorganized per usual read more

This place is kinda a mess. It's a huge store, but they cram everything together. It's really hard to find what you are looking for. And the workers don't really pick up clothes too often from the floor. A lot of times I would find an outfit that had been ripped. They do have some cute items, it's just a hassle to try and find them. read more

10,000 square feet and only one register open. The frustration continues even after surviving this disorganized and dirty shopping experience. read more

A haiku for you: Enter twenty one Your clothes are looking so cheap Wife, can we leave now? read more

This place is insanely slow and the workers have no interest in customer service. There's never an apology for the insanely long wait or any manager taking steps to speed things up. It's likely the spirit airlines of shopping... cheap service and really poor quality. read more

I always come back to this store because they have cute clothes and really good prices. It can be overwhelming because it's huge, and I avoid it on busy weekends. But $5 sunglasses, $3 perfume, $27 dress, $10 shoes? Can't beat that. I like their summery dresses. It can be a hassle to dig through the endless racks, but in the end you have a very cute outfit. read more

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Not that I would normally shop here anyway... I went in here I think it was, before Thanksgiving, so not a busy time at all. I walked around, clearly looking for someone who worked there. I saw a salesclerk and made eye contact but she did not acknowlege me or ask did I need help finding anything, so I left. Wont go back, and wont recommend to friends. Next time, have a better attitude, especially to first-timers! read more

The place is a bloody mess, clothes and accessories are everywhere on the floor. One time i went to buy a backpack and idk why they wanted to check my id for a $10 backpack (on sale). I overheard the staff talk to another that "i might stole my parent card and went shopping because i look too young". I was 19 read more

This forever 21 is 2 stories and it's super huge! It was pretty organized, (for forever 21 standards) when I went so I was able to find a bunch of cute clothes. read more

I will not return to this "store" ever. I went there to buy some clothes. After trying on my selections, I put them back on the hangers and apparently, inadvertently, I put 2 back on inside out. When I handed them to the lady working the dressing room, she said very rudely, "You know these are inside out?" Are you kidding? With so many places to shop both online and otherwise, these days, you would think stores would focus on customer service. I will not go back. read more

A large F21 location, but SO crowded and it is such a mess inside. I didn't see any employees working the floor (just the registers and fitting room). They really need a bunch of people cleaning up at all times because it just gets too out of hand at this location. Clothes were all over the floor and nothing was in it's place. I've been in many Forever 21's all over the country and have never seen one so messy. But I still managed to buy lots of cute new clothes so I guess it's not all bad. read more

There's a worker here, Robyn, who seriously has an attitude & needs an adjustment ASAP. I dont know if its just with me or evey customer but she is rude. Very rude. All she has to do is check me out and she does it with such a disgusting attitude. Either fake it and pretend to love your job or get a new one. I dread going to the register because I hate being looked at with hate. Robyn, little advice from someone who has worked in retail for a long time...its your job to make the customer feel welcomed not uneasy. Take note. read more

I would give them zero. This store refused to refund for defective merchandise even with receipt and tag still on. The blouse my daughter bought has a sleeve not completely sewn on. Store clerk will only give store credit. He told me he IS the store manager and that my daughter should have checked item before she paid for it. (It was a full price item.). What a jackass! I guess they made their $17. We will never buy from this store again. How's that establishing customer loyalty? read more

Completely unorganized!! Worst store to shop in. Don't bother asking for help because the workers will tell you l, "just look at the racks." Wow. Why do they bother hiring anyone.? The clothes are just shoved onto the racks. I would give them zero stars if possible. read more