WOW! Two floors of a wide range of antiques. Clean and reasonably priced. Staff to unlock cabinets…read morearound the store. A must see!

My daughter took me to this store because she says it is the most unique store she has ever been…read morein. Now I know why. This antique store has 1,000's of items on sale. There are at least two, possibly three levels of items available. The main level had a lot of collectible items, dishes, silverware, books, comic books, etc. The basement had an entire library of books, clothes, tools and furniture. Even on the way to the bathroom and believe it or not in the bathroom there are paintings for sale. The employees are friendly and the prices rather cheap.

Fantastic customer service! John went above and beyond to find us the perfect couch for our new…read moreapartment. We ended up getting more than we came for, great selection in all departments, great pricing too. Very happy with our purchases and would definitely recommend.

John you did not return my call and after 3 emails from my wife still no recall. as you know there…read moreis a 5 year warenty on this chair and we have only had the chair for 2 and a half years You were to get the part way back in mid may and didn't then you said you they were out of stock I didn't have a problem with that two weeks before we moved still no part then we moved and when I came to your store you told me it was on it's way I didn't hear from you so when we moved I tried to contact you with no response till now. I have had a business for years and I always took great care of my customers so this didn't happen.as for the cost for shipping if you need me to pay for it I will Bob Payne

Our family has been a super Ben's fan for over three generations. Great service and products. If…read moreyou can't find it in the show room don't quit, ask their staff and they often times find a solution that fits your vision. Thanks again Ben's and I'm sure, we'll see you again soon.

From the owner: bens sells tempurpedicread more

The store is dark needs more LED lighting The store smells like burnt sulfur The women's bathrooms…read moreare unlocked. The men's bathrooms are locked. Store is a bit cluttered.store needs a walk behind scrubber to clean the floors and at least a stronger floor cleaner

A truly nice store with cut rate items. Their policy is upfront and is included in the seven…read morecommandments at the front of the store Now remember you aren't coming here to get high quality stuff. You are coming to save money. A store of good size and selection. Maybe the cheapest mattresses in town! Also humorous murals of the great Ollie him self in humorous situations are throughout the store. If you want high quality stuff subtract a star. But the four star rating is well earned!

Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly…read morepushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. Read about my entire experience below. I haven't made a purchase yet. The sales guys--Doug (North end) and Michael Sadler (downtown)--didn't come across as genuine. I went to the North end store first to see what options they had. Doug was the salesperson on duty. His attitude and energy weren't welcoming, even though his face tried to make up for it. I felt like he was talking down to me. So I decided to go downtown to compare customer service and selection. There I met the owner, Bryan. He was super friendly and genuine, taking his time to figure out what I was looking for. He pulled up the Ashley Furniture store on his computer and offered to scroll through all the selections to help me find what I needed. I didn't have enough time that day to buy, so I told Bryan I'd come back. I went back the next day and spoke with Michael. I walked in, introduced myself, and told him I had spoken to Bryan yesterday, who was friendly enough to offer to look up some things for me. Then I said I realized it wasn't a loveseat I wanted--it was a three-piece modular. Michael just said, "Well, there's a lot more that I need to know," but he didn't ask any questions. He just made me feel stupid. Then he smiled and looked at me. I said, "Well, what else do you need to know?" He said, "Many things," but again didn't ask any questions or offer any help. He just stood there, saying nothing. So I said, "I'll just come back when Bryan is here." Michael replied, "Well, you're welcome to do that," and then went back to work--even though he wasn't helping anyone else and wasn't busy. How do you expect to make a sale like that, Michael? He made no attempt to help me. He was condescending from start to finish. Honestly, Bryan is the only saving grace at this store. Michael's obvious disregard has nearly pushed me to buy direct from the Ashley Store. I have the website up right now. I just typed in "three-piece modular with console" and a plethora of selections popped up. That's all Michael had to do, and he would've had a guaranteed sale. I went there, credit card in hand, ready to make a purchase. Google is a better salesperson than Michael. Definitely less condescending. After I left, I went back into the store to ask for Michael's name. He gave it to me happily, with a smile, even offering his last name. His attitude was basically: "Here you go. It's not gonna matter." If I hadn't met Bryan first, I would DEFINITELY NOT buy anything from this store EVER. Michael confidently treated me like I was unworthy of his time, smirking as I walked out.

Incredible experience! We came in needing a lift chair for our grandma and had the most wonderful…read moreexperience. You can feel how much they genuinely care about their customers. Would absolutely recommend coming here for all of your furniture needs. Good quality, caring customer service, and all around great experience!

Worst business and salesman to deal with. Went to Tepperman's to buy kitchen appliances. Walked…read morein and our sales person Dennis asked us what we needed. I explained to him that I wanted black appliances and he begins to tell me that they are out of style. Can you imagine the look on my face when he said that! I was not even able to get out black stainless and he tells me out of style. Fast forward, I do all the leg work and and find what we want. He orders it and says four to six weeks at best. Never heard from him again. Called him and said a phone call with a follow up would have been nice. Said he would, still no follow up. I had to call myself and find out when will we receive the rest of our order. Another 4 weeks. So in total 10 weeks and counting.......nothing. Now I have to wait till middle of July. I wonder if my sales person is ever going to call. Never ever will I buy from them (him again. Horrible customer service. This is the Sarnia store

Worst furniture I've ever purchased! Spent over 20,000 in…read morethe past few years to Find out everything I bought is junk. kitchen set is pealing , chairs foam is completly compressed, sectional couch is saging so bad it literally dislocates the users back. Junk and no warranty whatsoever . All less then a year when complaints filed

Warranty SCAM - DANGEROUS Sofa: The Brick Sarnia Beware of…read moreBeau Genuine Leather Power Reclining Sofa" I purchased the Beau Genuine Leather Power Reclining Sofa - Burgundy SKU: BEAUBUPS, along with a 5-year extended warranty. However, after 4 years of use, an incident occurred. While my wife was seated on the sofa in its reclined position, the back suddenly broke, causing her to fall on her back. Concerned, I initiated a warranty claim only to face utter disappointment. The warranty claim was summarily denied, citing 'Willful abuse, neglect or misuse of the Product' Despite my persistent efforts to seek clarification, the store representatives, including Courtney and Alex, displayed dismissive attitudes. Their explanations bordered on incredulity, suggesting either that we exerted excessive force, which isn't covered, or that we should have noticed a potential issue earlier, which we couldn't have as the sofa is sealed, concealing any internal damage, they stated "Failure to file a claim within 14 days (as this can impact our ability to repair/replace the Product);". After numerous attempts to reason with the store, the manager finally offered a settlement, albeit an unsatisfactory one. They offered 60% of what I have paid, but they refused to repair the sofa, claiming it would be more expensive than replacing it. They have the same sofa available, but I would have to pay the difference based on today's price. I feel cheated by The Brick and I don't recommend anyone to buy products there because of the bad quality and cheap tactics to charge for extended warranties and not cover it when we need

0 stars. Bought a mattress and foundation less than 2 months ago. Brick delivery set it up in my…read morebedroom then came out to my kitchen where I was and told me to "sign here". I did and they left. Yesterday I had help to remove the mattress off the foundation as I can't lift it myself. I am a senior on my own with a bad back. Surprise! Big rip and a whole in the cover of the foundation. I spoke with Courtney and then her superior Craig from the brick. Got no satisfaction at all. Unwavering in their flat response of "you signed the paper". Hard lessened learned but from now on I will be standing right on top of the delivery people and inspecting every inch of every product. Very poor business standards. Do not shop at the Brick!