In March 2025, my husband and I placed an order with Forever Iron Door for approximately 20 iron elements, including doors, windows, and an aluminum 12-foot slider. We dealt directly with the owner, Barry, who came to take measurements, which initially gave us confidence.
Unfortunately, our experience with fulfillment and installation was very disappointing:
* The workmanship was poor, and flooring was damaged during installation.
* There were mistakes with jamb sizes (4-inch vs. 6-inch), which caused improper fitting and required additional drilling. As a result, the doors don't operate as they should, and the side windows cannot open fully.
* To fix errors, we incurred extra costs in stucco trims and masonry work.
* Interior doors were fabricated more like exterior doors, which was not what we expected and had to be altered and it still is wrong.
* The 12-foot slider was not delivered with the rest of the order, leaving a large opening on the second floor of our home for almost 8 months. Despite many follow-ups, we never received clear answers on when it would arrive and suspect it was never ordered.
* Some iron bedroom windows were not made to egress code. We were told we had approved the drawings, but in the end, these windows and the slider were never delivered. As a contractor with the plans he should have known building code compliance.
* We were promised production updates and photos but did not receive them.
* The installation overall was very poorly executed.
What started as a project we were excited about turned into months of stress, delays, unexpected costs, and unfinished work. While Barry and his staff were responsive at the ordering stage, we did not receive the level of professionalism, communication, or quality we were promised.
Based on our experience, I would never ever recommend Forever Iron Door. Once Barry got the 80% of the contract price from us and didn't account for the 12 ft door and egress windows, he chose to step away from the entire project with the majority of our money. Furthermore to top things off, we received papers today that he put a lien on our property since August 23th for goods we never received and services never rendered. We were bullied into giving him 80% of the total contract money before completion but we made the payment in good faith with the hopes he would complete the project as planned. That did not happen and he took complete advantage of seniors and good people. The keys for the multiple exterior doors were never handed to us and found scattered all around a construction site . What a nightmare and the delays resulted in astronomical expenses. This is not an accredited BBB operation and steer clear from this aggravation at a very hefty price. read more