No purchase made with this business but I appreciate their responsiveness and answers to all my…read morequestions. overall good communication!

Great product and great customer service. My wife and I love our new entry door. Highly recommended.read more

Had a window emergency, words I never thought I'd say, but in about 60 minutes, my Problem was…read moresolved! Quinto answered and sent his tech right away. The Tech was personable, quick and efficient. Thank You Unique Glass for saving the day!

I am really impressed with the job Unique Glass has done! Quinto, Yaz and his crew did a remarkable…read morejob replacing my living room windows. Not only were they knowledgeable, they were also friendly, thoughtful, humorous and professional! I highly recommend them and I'm looking forward to hiring them again.

I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

I read through reviews of window companies and through my previous experiences I thought I would be…read morein for a stressed-filled, nail-biter but boy am I glad I took a risk and called Universal Windows Direct! They are a family business with a showroom just off from Rt 35. I couldn't get to it so I was even given a free ride to go and see for myself what the products look like from Doug the salesman. On the day of installation, I met his wife Michele who is the Showroom Manager. Then there's Mindy who is on top of contacting me and making sure there is communication and then Rob and his team of two other installers. The whole bunch had a great sense of humor, and really enjoyed their jobs! They came on time and offered professional service but still maintaining a great easy-going vibe. The installers were extremely efficient and had window replacement to a science! They cleaned up after themselves and didn't make a mess! Rob has 32 years of windows installation experience and it shows. The guys were down to earth and humble too! They packed all the equipment into the truck neatly! It is one of the neatest and cleanest work trucks I have ever seen! I spied a cooler in their truck! If you get Doug as your salesman, ask him to show you one of his best assets, a cap that his wife bought him. It is a very familiar red and I thought could it be? Then Doug turns around and his cap reads "Make Windows Great Again!" That was too precious! I told him he could offer those for sale too! After installation, I had some issues with the mechanics of the windows and Michele was on it ASAP and dispatched Doug out to see what the issues were. Great customer service! The windows I got are Polaris and made in Ohio! They also install exterior doors and storm doors from ProVia. If your budget will allow you to, get the triple paned glass! What a pleasure it has been to work with this group from start to finish!

I recently replaced 16 windows and a patio door in my home. Had three companies out for estimates…read more When Doug the owner of Universal came out, he was a breath of fresh air. No high pressure sales tactics and a straight forward guy. His windows were of the highest quality and his price came in below the other two companies I had out. So happy I chose them. Mindy the office manager was incredibly thorough in setting up installation and following up. Eric and his team were exceptional. When they were finished you would never have known my home just had two days of major renovations. So clean so efficient and so meticulous. One of the finest companies I have ever worked with in my life. I could not recommend them more highly.

PFM Glass provides exceptional customer service from start to finish. They are incredibly…read moreresponsive, reasonably priced, and the quality of their work is outstanding. They're also extremely attentive to their customers' needs. I had a situation where a piece of glass unexpectedly broke right before I was hosting a holiday gathering. PFM Glass came out immediately, measured everything on the spot, and had the replacement installed in just over a week. Their professionalism and quick turnaround truly saved the day. I highly recommend PFM Glass to anyone who wants reliable, friendly service and excellent workmanship.

Great communication. Friendly staff. Fast turnaround. Outstanding results!…read moreThey replaced the front mirror panels on my high-end tri-door mirrored medicine cabinet. The interior was still perfectly fine. Just the front door panels were needed and they saved me hundred$ and lots of time vs replacing the entire fixture.

Rob is AWESOME! SHORT VERSION- Hire him immediately for all…read moreyour window, slider, door, etc needs!!!! His service, communication and pricing is amazing! LONG VERSION - wish all home repair services were as professional, prompt, communicative and easy to work with as he is. When searching for window repair, other "window companies" resulted in rejection after rejection, as they only service what they installed. What good is that!?!? SO HAPPY I FOUND ROB AT UNBEATABLE! After emailing him via his site, he replied back promptly, even following up with a text message as I was traveling for work and didn't respond. Analyzing my problem was fast and easy. I sent him a picture of the window /crank/control arm, gave him measurements(he actually knew them but wanted to verify), then sent me links to the parts online for a fraction of the price of what local supply stores wanted. I purchased the parts directly(he gave me 3 sites to check inventory and color desired) and only charged labor costs (very reasonable) to fix both windows. His professionalism was off the charts! The windows work better than when we first installed them 17 years ago!!! Can't believe we lived with them working partially for so long. Wish I called /found Rob sooner! We have him down to fix our sliding door to the patio next - as one side is warped due to a water leak. Rob is awesome. I would give 50+ stars if I could!

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.