Such Great customer service! Very Friendly staff!…read moreMy tech was very friendly and made me feel very comfortable.

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

Absolutely love the team at LaserAway Frisco! They're…read morepatient, accommodating & professional! I'm getting laser treatments on several areas, I was hesitant at first because of stories I've heard about irritation & pain . The team in Frisco has gone above and beyond to ensure I'm comfortable. Explaining the process for all treatments and the after care before I leave each appointment. The only regret I have is not trusting the process and getting my laser treatments done sooner!

First appointment of the day--thank you, Dani, for navigating the icy Texas roads to be there. Dani…read morewas welcoming, open to questions, and took the time to clearly explain what needed to be done and how she planned to approach my care. During the laser treatment, she never rushed and consistently checked in to make sure I was comfortable. Thank you would certainly recommend LaserAway.

Shelby was INCREDIBLE! I am beyond pleased and the results look better than I could have ever…read moreimagined. I never in my life thought I would have nice lips and now she made that dream come true. She is so calm and professional, knowledgable, and made the whole experience amazing. I also got Botox and am so very pleased. Catherine at the front desk also demonstrated excellent customer service throughout the entire process. Thank you so much!! Highly highly recommend!

Top photo: 4/11/2025 Bottom: 6/1/2025…read more Loving the results of my first masseter Botox! Skin Spirit fit me in for a last-minute appt before my CA trip. It was quick and painless. Thank you! My new go to place for my beauty needs! Plus I love the aesthetic of the clinic!

I was looking for a new waxer in the area and came across this place's raving reviews and one name…read morestuck out the most to me. Maggie! So I booked my first appointment with Maggie and walked in to the appointment slightly nervous. I've had a bunch of Brazilian waxes over the last couple years but for some reason still was feeling nervous! The first impression of the place was a smallish hole in the wall place but it opened up to a much larger set of rooms with many waxers. The front desk girl greeted me and I was seen quickly by Maggie. Maggie is an absolute gem! Very very nice and welcoming lady who truly seems to enjoy her work. She chatted with me and got to know more about my life which made me feel a lot better about getting waxed again. It had been awhile. I let her know and she was patient with me through the whole process. Now be forewarned! Maggie's technique was different than the other esthetician I went to before. But her technique is was makes the hair stay away for even longer! So just trust that she knows what she's doing. She treats her clients like family and works really hard at this skill. So definitely go and check her out!

Dedicated professionals! Every technician is extremely kind and very thorough. They get every last…read morestray hair!! It is a beautiful office with soothing and uplifting decor, colors, and music. Everything is very clean and they cover an array of services!

I had an excellent experience with Caitlyn, the nurse at the plastic surgeon's office. From the…read moremoment I arrived, she made me feel comfortable, welcomed, and well cared for. She took the time to answer all of my questions, explained everything clearly, and made sure I understood each step of the process. Caitlyn is professional, knowledgeable, compassionate, and genuinely cares about her patients. Her calm and reassuring demeanor helped ease any anxiety I had, and she went above and beyond to make my visit a positive experience. It's clear that she is passionate about what she does, and her kindness and attention to detail did not go unnoticed. I highly recommend this office, and Caitlyn is a big reason why. She is truly an asset to the team! Thank you so much for such a wonderful experience!

Extremely disappointed with my experience. My consultation was scheduled for 10:00 AM, and I…read morearrived about 10 minutes early out of respect for their time. From the moment I walked in, the dark-haired woman at the front desk was rude and unwelcoming. I drove 40 minutes for this appointment and paid a $50 consultation fee, so I expected at minimum for my appointment time to be respected. The nurse who brought me back was actually very sweet and professional, and she was the only positive part of the experience. I was taken into a room and then sat there waiting for 40 minutes past my scheduled appointment time, and the doctor still never came in. No one gave me an update or explained why I was waiting so long. At that point, I decided to leave. What made the situation even more frustrating was that the manager came outside after me once I had already walked out and said the doctor was available and asked, "They didn't get you?" That honestly made the situation worse. If the doctor was available, why was I sitting alone in a room for 40 minutes with no communication? I understand doctors can run behind, but this wasn't simply about waiting. it was the lack of communication, organization, and professionalism, especially after paying for the consultation and driving 40 minutes to be there. I came here because I was seriously considering trusting this practice with my surgery. Unfortunately, my experience before I could even meet the doctor made me uncomfortable moving forward.

I've been a client at Ideal Image at this location for well over 5 years, but after today, I will…read morenot be coming back. I showed up early for my appointment, only to see multiple "specialists" standing around doing nothing. Despite that, I was still seen late. This shows a complete lack of respect for my time and professionalism. Then, I was told by two different people 3x that the price for my treatment had gone up and would it be okay... Why was there a need for that to be asked to me when in the fact the price did not change and as if I had a financial issue. To make things worse, they demanded I pay before receiving my treatment, which has never been the case in my entire history there. I have a friend who also gets services at Ideal Image and was never asked to prepay, which makes me feel like I was being singled out. I strongly believe this treatment stems from notes left in my file during COVID--notes from an incident that was their fault, not mine. That issue was already resolved by a previous manager, yet staff today seemed to use it as an excuse to treat me unfairly. This is discriminatory and unacceptable. I walked out without receiving my treatment, and I'll be filing a complaint with the BBB. Ideal Image has completely lost my trust and my business.

People please don't waste your money on the laser hair removal. It comes back in full force, as if…read moreyou didn't spend thousands of dollars and pain getting it done. Don't do it!

I had a hydrafacial at the Plano location this week with Mary. It was by far, one of the worst that…read moreI've ever had! Not only did she rush through the procedure (I had to get the rest of the blackheads out once I got home), she had very bad breath. The manager (name unknown) called me and apologized, but basically my bad experience wasn't their problem, nor was it their problem that I wasted $250 on this hydrafacial (I had a $100 credit, so between the balance and the tip, I paid a little over $250). The manager said she wasn't approved to offer a refund, nor any type of credit. I find this appalling as it seems that their management don't care about customer experiences; perhaps they need the $250 more than I do?!?! I did have another hydrafacial at the Plano location in March with Paulina and she was fantastic!!!! Too bad she's no longer there! A person whose English wasn't the best (I couldn't understand what that person was saying), called me right after I spoke with the manager, but as I couldn't understand what they was saying, I told them that I wasn't interested. Customer Service sure isn't what it was; now it's always the consumer is ALWAYS wrong, at least with OVME!

This place is awesome! Friendly staff, super pretty inside and my skin LOVED the hydra-facial…read more I will definitely be back.

I absolutely LOVE U Med Spa! I've been coming here for facials and injectables, and honestly, I…read morewouldn't trust my face to anyone else. Hannah and Drea are both amazing at what they do. They're knowledgeable, professional, and most importantly, they listen to what I want. They take the time to understand my goals and always make sure the results look natural and like me, just a little more refreshed. Hannah is fantastic with my facials, and Drea has been amazing with my injectables. I completely trust both of them, and that says a LOT because when it comes to your face, you want someone who knows what they're doing! Everyone at U Med Spa is friendly, welcoming, and genuinely makes you feel taken care of. I always leave feeling like I've done something good for myself. If you're thinking about trying U Med Spa, DO IT. Hannah and Drea are the real deal, and I highly recommend them both.

I have been going to U Med to see Hannah for my facials & Kenzie for Botox for over 3, maybe 4 yrs…read morenow! Love them & everyone else there as well!

summer & sonja are AMAZING. they talk me through everything in good detail. make sure all my…read morequestions are answered. i've never left uncertain about anything. very great spot.

Do not go here!! There are over 20 false statements in my medical record! Humana denied me…read moreinsurance based on one of the false statements. I sent a certified letter asking them to correct my medical records. They only removed one false statement. They took no accountability and were rude and hateful to me even though they are at fault. I sent a certified letter to Dr. Achtman to make sure he would see my complaint but the return verification was never sent back. A nurse in the front desk area YELLED at me through the window that she would never change the note in my medical record. When I reported that they acknowledged that they know she is mean and yells at people. Seriously? And you let her continue? Go somewhere else where you know your medical records are accurate and where you are treated with respect.

This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!