Loved my dermaplane and Hydrafacial with Eva. Also had a Morpheus 8 package in the past, all treatments with Eva. The Morpheus was painful but very effective. . In the relaxing services she really pampers you. Her skincare regimen for me has made a huge difference. Definitely buy the post care products she suggests. I've done it with and without, and now I follow her instructions completely. She has also done BBL on my old, weathered hands. Still need a few more treatments but they are looking better. read more

I've seen Ashlee for both a VI Peel and, most recently, a HydraFacial--and I can't say enough good things. The VI Peel gave my skin such a beautiful glow and helped smooth out texture and discoloration. Then I came back for a HydraFacial, and it was the perfect follow-up--my skin feels so clean, hydrated, and refreshed. Ashlee is gentle, knowledgeable, and makes you feel completely at ease. She truly has a gift, and I'm thrilled with the results every time I see her! read more

I go to Rose for laser hair removal. Ever since I have started going there, I've seen a tremendous difference in hair reduction versus other places I have tried. She is very informative and kind and I feel at ease when I am doing my treatment. I highly recommend this place! read more

Lana is an amazing NP injector. I highly recommend her. The staff is knowledgeable and professional.

DO NOT GO HERE. IF YOU PREPAY, YOU WILL NEVER SEE YOUR MONEY AGAIN. I prepaid like $1,200 for treatment during some sale they were having in Aug/ Sept at their West Loop, Chicago location. Then, they SUDDENLY CLOSED their Chicago locations and texted clients that out of nowhere with zero noticed their Chicago locations are closing and to call corporate to get a refund for any treatment that was prepaid for. I have been emailing and calling for the past 5-6 months and they stopped replying to my emails. When I call their corporate number, the call gets transferred to their Texas location and the people who answer there keep telling me that my refund is going to come. Last time I called they told me they moved me to the top of their list of client's refund cases their manager is working on, who at the time was conveniently away on PTO. They had someone text me saying that corporate would reach out to me within a week and I would see my refund in 7-10 business days. Never heard from corporate and never got a refund. They've made all kinds of promises to me that sound genuine on the phone, but it seems they were definitely trying to just get me off the phone and off their backs. I am definitely starting to think this entire thing was some sort of scam and that they have ZERO plans of returning anybody's money. DO NOT go to this place if you are considering med spa treatment. You will never get a refund from these people unless you try to dispute with your card company. If you want to read about other people's stories about this place go to Reddit! I am not the only one !! read more

The only feedback I ever got was them continuously trying to pressure me to come BACK in and let them do more to my face. When a company won't even refund money paid for a botched procedure and then respond with some level of concern or commitment to correcting the issue---- WHY WOULD I EVER GO BACK? as someone in healthcare the very least should have been an immediate response with reassurance there would be an in-depth evaluation into the education and training of staff. If they had refunded my money and offered at that point to do a free consultation or follow up I likely would have been back. I know one owner can't control everything. But the fact that the only response was for me to come in so they could see "what corrective measures could be done" is ludicrous. Word of mouth travels fast and the effort to retain the small amount that one session is instead of doing the right thing and not only refunding the money paid but then following up with some concern.....is really disappointing to say the least. If this company is hurting that bad for money that they would risk their clientele bases trust then there are bigger issues. What a joke. read more

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I'd love to write about my experience here, but it's a secret. Kidding. I took advantage of their online special and decided to treat myself. I went in for a consult, discussed different options and went for what I thought would freshen up my look. They did such a great job on my quick lip and naso-labial filler and it took less than an hour from start to finish. I was even able to go out that evening (to a dark bar) since there was just minimal swelling. It's been a few weeks and I am so pleased with the results. I really appreciate the time they took to carefully explain all the different options without pushy sales tactics. I walked out with exactly what I wanted but knowing full well I'll be back to get a few more things done on my wish list down the road. read more

It's a Secret Med Spa - Medical Spas Near Me - Frisco, Texas

I have had my lips done a couple of times. This was my first time ever going to Its a secret in Plano. Nightmare at its best here. I hade lip fillers done on Sat. It's Monday night and my lower lip is still completely numb. I have a drs appt tomorrow with my GP to see if there was any permanent damage. I am so freaked out I have never had this happen. I've never had bruising like I did this time or the pain like I did this time. It was by far the worst experience I've ever had with filler. My anxiety was at an all time high. I won't ever get filler again. I pray she didn't destroy a the nerves in my lower lip and if she did someone at that spa is gunna pay. read more

Meredith is my injector and I am very happy. My face isn't the easiest to deal with either...I have very uneven brows that she balances with Botox and an extremely tight jaw that I asked her to help with. Following cancer, I had lost so much weight in my face that my under eyes were super hollow. She did some very beautiful under eye filler that helped to fix the problem. After seeing Meredith, I feel pretty again. I feel back in control of how I look. She also did my lips beautifully - they look completely natural and she did not pressure me to put more filler in them like other nurses in my past have. No one can even tell I've had any work done. I'd post a photo but that would out me, so no. read more

My life is exponentially better because of the magic Megan works on my face! I was so nervous to get filler because of a bad experience at a previous provider, but everything about It's A Secret Medspa put me at ease & Megan did such an amazing job I turned into a regular client. I've been going to her for over 3 years now and every time is wonderful. I suggest her to anyone even thinking about Botox or filler! On top of the great service, their promotional deals are amazing and always changing. Highly recommend! read more

It's hard getting them to answer their phone here so you better try online or virtual chat

TETCHIE WILL CHANGE YOUR LIFE!!! So, I don't know why this place has such a low star rating...I had a great experience on my first time there and I will definitely be back. I was able to take advantage of the snow day special on giftcards and I saw Tetchie for my lips and tear trough. I had been referred to her by a friend who saw her instagram page (which has all the injection inspos you could possible want and she posts often). I told her exactly what I wanted and she delivered above and beyond my expectations. My sister recently had a horrible experience at another med spa (NOT RELATED TO THIS ONE) and I was really anxious but she took her time and showed me a close up of my lips and where we could focus. She cares about her clients and she is sooo kind! read more

All I have to say is...witchcraft. Everything I've done at this spa has been awesome. Ashlee gave me an awesome facial and I'm really happy with my Botox treatments with Paige. I feel like she really listened to my concerns and my results are great. No complaints. read more

Tetchie is AMAZING! I have had fillers and Botox for almost 10 years and when I moved to the Frisco area I worried about finding a new injector. I hit the jackpot with this place and with Tetchie. She truly takes her time and works within my budget to get me the best results. She travels all over the world for training in state of the art techniques and it shows! She's done my tear troughs, lips, cheeks etc. She does it all. Cannot say enough about her. read more

It's a Secret Med Spa - Immediately after tear troughs, cheeks and lips. - Medical Spas Near Me - Frisco, Texas

Update: I have been in contact with someone from The corporate office and she has been great at making a bad experience, better. I truly believe the sign of a good business is how they fix issues and address concerns from their clients. So yes. My initial experience wasn't the greatest but I'm leaving with a "good impression" and I appreciate that they made the situation right. read more

This place is truly the worst place. Their injectors are horribly trained and rude, they charge high prices and when they make mistakes and ruin your face they say " it's your body not taking in the filler" BEWARE. This place is horrible and they don't do anything to fix your experience I spoke with the manager named Danny and she made my experience even worst with her fake responses: she promised me to fix my lips but she went back on her words. I have proof. Keep my money that's fine! I'll let everyone know who you guys really are! read more

It's a Secret Med Spa - Lip injections ^^ they will not fix - Medical Spas Near Me - Frisco, Texas

I absolutely love this spa! The staff is amazing!!!! I have gotten a hydra facial from Rose and let me tell you I will definitely be incorporating this into my normal routine. My face looks dewy and fresh! I have gotten so many complements on my skin. She also has done laser for me. This staff is truly amazing! So professional and personable! If your looking to be pampered this is the place to go! Paige is also AMAZING! I have gotten my lips done and they are perfect she takes her time and makes sure they are perfect and exactly what you want! She has angel hands!!! Love love love this spa! read more

The staff was amazing and sweet but I bought an $800 syringe just for lips to barely change. When I called and asked what to do the girl on the phone told me all they could do it show me before and after photos when clearly I already have some. The only change was when they were swollen. I'm so upset... not to mention that my lips are uneven ** updated ** Here are some photos of before and after. The before picture I have lipstick on, very slightly over drawn with liner. Will never come back to the frisco location. read more

It's a Secret Med Spa - After. No change. - Medical Spas Near Me - Frisco, Texas

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I have been going to Shela for a few months now and couldn't be happier with my experience. Shela is so knowledgeable and offers advice on natural remedies as well as treatments in the clinic. I've reached out to her on Instagram regarding my skin and needing help, and her response time is so quick! She really cares about her clients and it does not go unnoticed. I highly recommend Shela! She is saving my skin!!! read more

I highly recommend It's A Secret Med Spa!!! This is by far my favorite place to get pampered! From the front desk, to the NP's, to the estheticians, everyone is so kind and professional!! They don't try and oversell you or pressure you into procedures you don't want or need. Megan is my absolute favorite and walks me through every step of any procedure, always putting my mind at ease and making me feel comfortable! I always feel so confident and beautiful when I leave here. It's a "secret", although one we should all be sharing with our friends! read more

I am in love with Kori and the amazing job she's done on my lips !!! I had one side Collapse and she fixed it by doing a Cupid's bow first. Then I went back to have her fill them. The results are truly amazing Absolutely beautiful, kissable, lovely lips I get compliments pretty much every day! Thanks girl read more

It's a Secret Med Spa - Medical Spas Near Me - Frisco, Texas

Go see Megan H. For all your injection needs! She was lovely! On-time for my appointment and spent a ton of time answering all of my questions. She was a true professional and my dysport came out perfect. Love this staff and location! read more

From the minute you walk in until the minute you leave the experience was 5+ stars! Brittany at the front desk is friendly and welcoming. Rose is a master with the laser. She has a very calm demeanor that puts you at ease. I felt minimal pain during my laser treatment and I get compliments on my skin all the time. Tetchie is A-MAZING! She took her time and is a true perfectionist. She has an artistic eye for detail and gave me a more youthful look without making it obvious that I had "something done". That's exactly what I look for in a nurse injector. There are lots of injectors out there, but few have Tetchie's talent. Not to mention she is the cutest and sweetest person! It is worth the drive to Frisco (I live south of Downtown Dallas) to see these talented and welcoming ladies. read more

Diluted Botox, inexperienced staff. Something is wrong at this location, had been several times before with good results but that particular staff member left. Do not recommend! read more

Clean, professional and good experience for hydro facials and laser. I have been going for many years and quality is consistent and always great. read more

To understand my review is to understand my experience. I have been getting botox and dysport for just over 2 years now and primarily at "It's a Secret".My first experience was in Dallas, then started going to Plano when they recently opened and no I just tried Frisco for my first time and their grand opening special. My scheduling experience was great, very professional and I was able to get in within a couple days. However, my botox experience with Meghan was awful. It was for the first time ever painful, I bleed in several spots which went on to bruise for days. I've had minimal bleeding once before and a tiny bruise that quickly went away but never had the pain I did on this visit. She was very nice and apologetic. She advised me on was to help with the bruising and provided a ice pack for the time being. Four days later I still have pain and very noticeable bruising that concealer cannot hide. I will consider going back to "It's a Secret" but not to this location and not this person. read more

It's a Secret Med Spa - Medical Spas Near Me - Frisco, Texas

I saw kori for my lip filler and she was amazing! Gave me a lot of knowledge and I completely trusted her on how she should go about the filler for my lips. The front desk receptionist was also super sweet and friendly so I'd definitely recommend this place. Will be back! read more

I just had the best hydrafacial in my life with Bonnie! Drove from Dallas to catch the special and so glad I did! Bonnie is very knowledgeable. She asked me what my main skin concerns are, listened and provided her recommendations as to what would work best. She actually suggested a dermaplaning for me prior to my hydrafacial and OMG my skin was glowing after she was done! I have never had my skin looking so naturally healthy and radiant before after ANY facial. Now I actually feel confident without makeup and my skin looks naturally bright and glowing. Loved my experience with Bonnie and I will most definitely be back! read more

I got my lips done here and they ended up lumpy (the SECOND time this has happened here). When I called, I was told that I would have to pay to correct THEIR mistake. I might as well have thrown 700 dollars into a trash can and set it on fire. read more

I cannot say enough great things about Megan (Frisco location) and her abilities. She is such an amazing injector. What makes her so great is that she really listens to what you want. I asked her for a natural look and the results were perfect! She also takes her time. I've experienced injectors that rush through the procedure, but Megan takes her time to perfect results. read more

Danielle handles herself like a true professional. She is knowledgeable on all services and helped me pick out what service I need to get the results I want, within my budget. I will be coming back and trust her suggestions explicitly read more

PSA!!!!! Paige Strahan is who you guys need to go see! She killed it on my lips. I was super hesitant about doing anything to my face but I have absolutely zero regrets. She knows what she's doing and is so sweet; if you have any questions at all (I had my fair share), she explained everything and was in no rush at all. My next apt is already booked! read more

I went in for a laser treatment with the halo. The price was $375 fir face and neck. $50 more to have the chest done I told her I didn't think anything would help my chest to do my neck. When she finished I told her she hadn't done my neck. She insisted she did. As I see today the day after it has not been done. When I call back they want me to pay another $375 to come back and get it done I will never recommend them to anyone. read more

This place is amazing! They have the best prices around and the facility is beautiful! Merideth was my technician and did a fantastic job! She was so friendly and inviting. Made me feel totally comfortable and calmed my anxiety about the procedure. I highly recommend this spa! read more

I had filler added by tatchie. At the end of the appt i mentioned it was uneven. She stated it could just be swelling. The medspa texted me a couple weeks later to ask how i liked the services. I stated my experience and how the filler was still uneven. I was told i would have to pay for it to be fixed... even though i stated it was uneven at the original appointment! I recommend not going here! read more

3 stars for this new location. My hydra facial was a moderately good experience only because the lady doing it had a great personality. In some ways I feel it could've gone better even though it was my first time. The receptionist at the front desk was very friendly. The main reason for the three stars is the injector Brook. She seemed to be put off and very rude. She definitely did not make a first time having Botox client feel welcome at all. When I asked her if it hurt she told me no. I really wish she would've use numbing cream. She told me "we never use numbing cream on Botox clients" even though I told her I have a very sensitive face. I recommend for all sensitive faces use numbing cream. Also go to a different injector. She really didn't have too many recommendations that I should do. If I was the business owner I definitely wouldn't want my employee to upsell anything to new clients. Or at least recommend other products etc. read more

Very impressed with this place and all of their employees! I've had the HydraFacial, dermaplanning, microneedling, and injections and have loved the results for each procedure and the technicians have been extremely informative and friendly. I will continue coming back and highly recommend this place. read more

Rude and immature front desk clerk to say the least. I cancelled due to the weather. I am disabled and can not walk and I rely on a scooter for transportation. When I informed the front desk receptionist that i can not have my scooter or myself out in the heavy rain and i would have to cancel...she constantly reminded me of the cancellation fee???? Which part of my situation did she not comprehend?? Instead of being understanding and rescheduling me, she made me feel like my disability was not her problem, and reminded me that i "confirmed" my appointment the day before. Yes i confirmed, but i cant predict the weather either. This was the first time i cancelled an appointment... this was not a recurring problem. Beware of this establishment! Unfriendly, Unprofessional, and lack of customer service skilled employees!!! read more