Friendly and knowledgeable. They will take of you!! Love…read moreusing a local place rather than a generic shop

Very unprofessional. Back yard work and mentality. You will have to pay someone else to re-fix your…read morevehicle.

This is by far the worst Toyota dealership experience I have had in 26 years as a Toyota customer,…read moreand I have been to many. I came in for a simple replacement key for my RAV4. Three months later, I still do not have one, and I am still waiting on a refund check. Here is what happened: They programmed a new key, handed it to me, and I discovered right there in the parking lot that the remote did not work. When I pointed this out, they explained it away as a "bad key," which means they charged me for a key they knew was defective. They promised to reorder it and call me. They did not call. Two months passed before I finally scheduled another appointment. I drove in and was told they could not program anything because their internet was down and I would need to reschedule. They said they would call me. They did not. Then, on the day of the rescheduled appointment, they called to say the replacement key still had not arrived due to a FedEx delay. At no point in this entire ordeal did anyone from the office follow up as promised. Every single time, I had to call them. When I raised my frustration, staff were dismissive and deflected responsibility. One person casually mentioned that "70% of new keys can fail," as if that were an acceptable explanation for the situation. I finally gave up and canceled everything. They said a refund check was on its way. Two months later, no check, no call. The incompetence here runs from top to bottom, including management. I would not recommend this dealership to anyone.

Was just there. They have about 2 new Rav 4's and a ton of trucks. No new vehicles in stock. No…read moresalesmen came around to help us. This is the thing at dealerships now - just a bunch of guys staring at computers and they don't even turn their heads when you walk in. I guess why bother if there's nothing to sell?

I called to get my truck out of mud slipped 4 ft of the road on my horse farm itemn4. The driver…read moredidn't have to wrench it that far but he did don't know. I use to have Tow business for 30 years sold it over 10 yrs ago. So was charged $450 plus $17.50 fee for credit card. He put spare on tire was real low. Had no airtime you changing flats u better have air tank lot of spares get low. We'll driver said couldn't do anything I asked to gmtake me to Napa 3.2 miles away said no got another call put when he got there said was a slow day. I offered to pay him said no . So $467.95 still. Stuck owner said basically tough luck .

The service provided , although it hadn't been requested,…read more Involved the loan of A tool which helped us remove the license plates from our car.

Always have the parts I need. When my battery needed replacement, they found the right battery and…read moreinstalled it for me right away.

If you're in need of high performance parts for auto racing come here. Chances are they'll have…read moreyour part so you don't have to order online. Counter Staff is always helpful when I'm present. Great store!

Bar-Ken in Canaan NY is a wonderful place to service your car. Always courteous, helpful and on…read moretime. I'm so glad that I found them.

Came in because I was getting a Brake Fluid Low warning and they took me in right away. The team…read morethere was super helpful and I felt I got a great value for what needed doing (refilling the fluid.) In and out in under 30 minutes and safely back on the road. There is a 4% cash discount which was great.

A tight shop focused on quality. Best in the area. I got good advice, too, that saved me some…read moremoney.

Good reliable service to all of my cars. These mechanics discuss your options to help save money…read moreon repairs. Work on all 4 of my cars has been exceptional

Took my car in for Ma State inspection- no appointments- just show up - an easy wait and great…read morefolks!

They made getting a car super easy! Best choice when it comes to buying local and they offer one…read morehell of an add on warranty! Online selection/description spot on!

Called for an estimate and spoke to a very rude woman. I never did get my estimate and don't think…read moreI would trust them with my car even if it were the best price in town after the way I was spoken to.

I've brought three cars to Chatham Auto Body Repair and couldn't be more pleased with the work…read more When I picked the cars up it was impossible to see where they had been damaged--the paint match was perfect and the dents were gone. And the prices are very very fair. Wouldn't take my car anywhere else.