This is an excellent Insurance Agency - always prompt in returning calls and messages - Krista…read moreresearches and finds what would be best for you - I highly recommend this Agency.

In short calling Oakes Insur and working with Donna G. Saved me time and money. I highly recommend…read morethis insurance agency.

Greg Berrelleza was very helpful and timely. He helped me find a replacement policy for my…read moremultifamily rental property. I am thankful for his sense of urgency and flexibility to help me secure a policy in this environment of continuous insurance policy increases. thanks Greg and Brightway Insurance!

From the owner: Brightway Insurance, The Lakes Agency is not your typical insurance agency. We offer access to…read morepremium carriers to help you reduce your risk.

Have been with them for only two months and they have continually messed up on insurance policy and…read morebilling. And when asked about the issues, it was never their responsibility, always someone else who was at fault. I have switched companies because if you can't get the paperwork right, how will you ever get a claim handled properly? Josh, thank you for reaching out to me. Talking with you about my situation meant a lot to me. You not only listened to me, but you heard and understood me. I believe you and Cornerstone will be very successful. Wish you the best. It's because of you, your honesty and candor, that I have changed my review and would recommend your agency to others.

Cornerstone got coverage with Tower Hill Insurance. They did their own inspections. As soon as I…read morepaid the yearly premium, the company gave my a laundry list of repairs they wanted me to complete in about 10 days or they would cancel my home insurance. Cornerstone hung me out to dry. No help at all.

This guy Prakash Patel is the absolute worst insurance agent on the planet. In fact, he is one of…read morethe worst human beings. He refused to cancel my insruance policy after we sold our home when I asked for it to be canceled in writing and by phone. He also charges WAY too much for insurance. We also tried to cancel the policy months ago, but he won't do it. Do yourself a favor and avoid this guy. He is rude, condescending, and very unhelpful.

I had the best ever experience, Tiesha was so friendly, informative and all around a pleasure to…read moretalk to. I am new to Florida and didn't know what I needed to get for insurance. She walked me through step by step and was so patient with all the questions I had. She is definitely an asset to Farmers Insurance. Give her a raise......

I have left several messages, text and emails, and now I am going to the state licensing board. Our…read moreprior agent retired and we were with State Farm for over 30 yrs. Now we can't even get a call to adjust coverages or add/remove vehicles. It's ridiculous. I'm leaving SF because of this.

I had similar experience. The only notification I received from them was the payment receipt. They…read moremixed up my two cars and also got my address wrong. I ended up getting my license suspended without knowing it and then Jake was educating me about my due dilligence when I called him. They are even proud of not sending customers text/emails/phone calls about an overdue balance. And they got your address wrong and blamed you for not getting your mails. Totally rediculous.

If you want a company who will relentlessly spam you, even if you've never interacted with them, as…read morewell as ignoring the supposed unsubscribe link present in their unsolicited emails, then Triton Insurance Group is your place. They even change the emails to use various fake names as they continue to spam you. So, please don't reward their harassment. I can't make them stop, but responding to it just encourages it.

They try to slip things by you when they write a policy so it is cheaper than old policy. Have to…read morewatch them. Guy that answers phone acts like he is doing you a favor . It's his job. They wrote me a policy then 2 months later in an email said Insurance co. would LIKE me to get new water heater. I replied heater works fine, no leaks all good. 5 months later I get a check from the insurance co. Ovation. I call Triton and find out I was cancelled 3 weeks earlier. No calls, letter or email telling me I was or maybe cancelled. Find out I was not insured for 3 weeks. Terrible agency. DO NOT USE !

Joseph was a great help over the last couple of days helping me get my daughter auto insurance. He…read morewas responsive, professional, and went above and beyond. I highly recommend Joseph and State Farm Agent Roy Hooker IV.

July 11, 2023 Newest experience: You will NOT believe this,…read morebut Roy Hooker IV's associate Serena actually went in on a Sunday to submit our policy application to Citizens for Property Insurance coverage at our rental. The reason we were rushing at the last minute was because our previous agency let us down. I received a renewal of more than double from the carrier who bought out the one we were with and called to tell that other agency that we were not accepting their renewal offer and requested they shop it among other carriers, to which the agent replied, "Oh, we've got plenty of time for that!" And I replied, "No, not really. I would prefer not to wait until the last minute." Well, they waited until the last minute and maybe thought I would just accept it, I don't know, but I quickly called my State Farm agent Roy Hooker's office and spoke with Serena about seeing what she could come up with. She jumped right on it and got me coverage with Citizens for even slightly less than it was the previous year! Instead of $3200, she was able to secure coverage for $1,500. But here's the even more impressive part: SHE WENT IN TO THE OFFICE ON A SUNDAY to bind the coverage for us before the policy was set to expire Monday morning at 10:00 a.m.! Who does that??? I've worked in the insurance industry for brokers and agencies. I've purchased renters, homeowners, and property insurance for 36+ years. I have NEVER had an agency go to such measures for us. And...last month 6/04/23 State Farm and Roy's staff handled the severe hailstorm damage by helping us file a claim using our Homeowner's policy to get everything replaced or repaired including damage to all 4 of our cars. It could not have been easier! all the way! Like a good neighbor State Farm was there! Again and again!