I called. It rang a bunch of times and finally took me to an automated menu. I made my selection. I…read morewaited on hold for 5 minutes. Hung up and called back. Person answered the phone immediately, great. And then wanted to put me right back on hold again and said we were busy dealing with the customers we have in front of us. I guess a customer on the phone is not important? Now I understand why Forest Tire continues to get such business regardless of how inflated their prices are.

The people were nice had a small nail in tire. Took some time to find it. Got it fixed and out of…read morethere in about an hour.

I had a blow out on my GMC Acadia about 9 miles north of Encino, NM at around 8;30 PM. Even though…read moreI tried all I knew, I was unable to lower the spare tire fully to the ground in order to change the blown out tire. My wife brought our GMC pick up so I tried to use the spare from the pick up on the Acadia. After many tries to match up the bolts I realized the patterns didn't match. Vehicles kept zooming by, many not moving to the far lane (dangerous). No one stopped to help. After several hours, we finally decided to leave the Acadia until next day. As we were moving our belongings from the Acadia to the pickup, a huge truck stopped and the gentlemen said they could help. This was around 3 oclock in the morning. It was like a miracle to us! The men knew exactly what to do and how to unlock the Acadia's spare and quickly managed to change the blown tire and soon we were on our way home with both vehicles, arriving home at 6:00 AM. To us, that late at night, when no one else helped, it was like a saving grace! We cannot thank Al and Steve of Elite Tire Service enough for coming by at the right time and the right place. We highly recommend this business. A helping hand is always welcome!

Elite Tire Service helped recover my husbands jeep! We were back in Louisiana and had no way to…read morecome get it at the moment. Thanks to Elite Tire Service his jeep was locked up safely. Once we made our trip to Carlsbad we were given a great discount because of how far we traveled and our unfortunate circumstances ! Elite Tire Service is an outstanding business. The service was WONDERFUL. HIGHLY RECOMMEND

They were so helpful and friendly. They gave me a fair quote for fixing all four of my tires…read moresensors. They even gave a discount from the previous quote. They had a really nice waiting room with lots of magazines and clean bathrooms. Plus coffee and cold water. Would definitely go back for my tire needs!

I bought 4 tires (1800 bucks) for my Chevy High Country, I told them to put old tires in the bed of…read moretruck they did I have and aluminum roll up bed cover which they had to have noticed bent my cover down this is a 1300 hundred dollar cover they took pictures said they'd look into it and call me back never called back, left off two valve caps just fast sloppy work and when they mess up your shit don't care wouldn't recommend,

My husband needed a tire for his side by side and was in a major bind. He made it just before the…read morestore closed, and even though they were busy, one of their employees named Dylan, took the time to help my husband on the spot, and changed his tire within 10 minutes. It was so kind! We were very happy with the experience and the wonderful customer service shown.

Scheduled a service appt (radiator flush) at 7:30 am on Tuesday providing Model of truck. (F250…read more2006 Super Duty Diesel). Got there, ready to go and mechanic a no-show. Rescheduled appt for Fri morning at 7:30 am. Just happened to be in area on Thursday, stopped in to see if they could add a service. They told me they don't work on my model truck. If hadn't stopped in, where they letting me show up again at 7:30 and then say oh by the way, we don't work on that F250???? (And don't bother with their online appt system). #BigOisaBigNO

When using the tire center be prepared to be ignored and have to wait for a couple hours while the…read moreworkers stare at you and just play on their phones.

Quick, affordable service after a blowout while traveling, got new tire the on by 9am next morning…read moreand able to continue on my trip. Been over a month now and no concerns.

we were on a road trip and our spark plugs started misfiring -- kind of on a time crunch, and the…read moreshop got us in and out super quickly, did the job well, and our car performed well for the rest of the trip! literally lifesavers over here. and the price was pretty reasonable for spark plug replacement. thank you guys.

From the owner: Specializing in Routine Maintenance, Mechanical Diagnostics and Repair, Alignments, Tires &…read moreAccessories with an UNLIMITED range of accessories we can customize or rig up your Personal, Commercial or Fleet vehicles. We also offer full service Automotive Car Wash & Professional Detailing with several levels of service to choose from and a la carte items to customize any wash or detail. As an added Bonus, we offer pick up and delivery service for your convenience. Platinum Auto Services employs a professional and Knowledgeable staff that will listen to you needs, handle your requests with care and appreciate the opportunity to serve you.