Our experience w/ Schweta and her Interim Healthcare team was nothing less than OUTSTANDING!!! The…read morebiggest compliment we can give her is that she and her team members became family to us and our parents during an incredibly difficult time in all our lives and we know Schweta and her caretakers felt the same about us.
We were referred to Schweta and Interim by Michael Brodie, an excellent assisted living placement coordinator. From the first time we spoke we could tell Schweta was a kind, considerate and compassion person and recognized she would care for our parents well.
Our situation, like many others, was challenging in that neither myself nor my sister lived in South Florida where our parents resided, we both live in the Northeast.
Schweta herself, the owner of the company, came to our parent's residence to meet them both for a few hours, got to know them, understand what kind of support they needed, their likes and dislikes when it came to food, cleanliness, caretaking etc. Our parents, especially our mom, were old school, tough as nails, prideful, independent people who had zero interest in having someone come into their home to help them with things they'd been handling their entire lives. Schweta was able to make them feel comfortable that the caretakers she would provide would support them as per their requests and they weren't there to "take over" but rather to assist and convinced them to "try" for a day or a few days to see how it goes. The proof of course was in the pudding when the caretakers came into the home and how they would interact w/ our parents.
The first caretaker Schweta brought in by the name of Donna was a godsend. She was with both my parents for 18 months until both of their passing. She became my mother's best friend and confidant, in addition to being a phenomenal caretaker. She assisted mom, she didn't "take over" her duties. This enabled mom to feel that she was still in control and able to get things done the way that were important to her, whether it came to medicine management, cooking, cleaning or physical things like bathing.
Of course, not all caretakers were a natural fit as sometimes my mom's personality could be very challenging to interact with. In those instances, we'd call Schweta up and her response would be "no problem, completely understand, I'll have someone new there shortly" and within a few hours we'd have a new person caring for and tending to mom and dad.
Schweta always put our parents' wishes and needs above all else and for that we are so thankful.
The most incredibly challenging time for us was when the COVID 19 pandemic began. Our parents were in an assisted living facility which started getting COVID cases. We wanted to get them out of there and back to their own apartment ASAP, however, we were in New York and not allowed to travel. Schweta and Interim were truly miracle workers. They were able to get caretakers to pack up our parents belongings and safely move them back to their apartment in the midst of a pandemic. They were also able to drive them to a COVID testing facility to confirm they weren't infected prior to moving into a cleansed residence. Our anxiety and worry was at an all-time high, yet Schweta managed the situation without incident, calmed our fears, communicated with us throughout and got it done.
Schweta was also a great reference for assistance in other areas. When we needed to get doctors to come to the home due to COVID 19 restrictions, Schweta was able to refer us to a service within minutes. She provided the recommendation after highlighting several options that we had.
In everything she does, Schweta keeps the wellbeing of your loved ones as her top priority, while also helping you as the caretaker in mind re: what it will mean for you as a loved one both from a personal and financial perspective.
All in all, we cannot say enough good things about Schweta and Interim Healthcare and the services they provide. We would truly have been lost without them. I'll repeat that she and her caretakers truly made us all feel like family members with the way they cared for us. We consider Schweta, and the 2 key caretakers as family. Our parents have recently both passed away and looking back on our journey we are incredibly fortunate to have had them by our sides along the way. We have plans to go back to Florida after the pandemic is over and in the future and for sure will make sure we connect w/ them for lunch or dinner as we will always consider them as our family.
