Very efficient DMV more commonly known in Georgia as the DDS. I recommend to fill out the online…read moreapplication online at home and print with all supporting documents. Just a tip for those parents wondering what two valid supporting documents are needed. A certificate of school enrollment from school would be 1 and the other could be your car registration with the parents name and current mailing address on it. My son took his permit test here and we brought health insurance card thinking that would suffice since it has both our sons name and parents name on there but it didn't have a mailing address on it so the initial clerk rejected it. What was a little confusing to us was that we didn't have any bills or documents with Both my son's name and our name on it. Kind of in a bind and not wanting to have to drive back home to get another supporting documents, she said a current car registration with my name on it, would suffice despite it being my son who was taking the test. The clerk at the window was very kind and helpful and my son took the permit test with no issues. Wait was not bad at all and facilities were clean. 3.4 stars rounded up since its summer make this review a solid 4!

The staff are very friendly. Make sure you check the required documents before you come to make the…read moreprocess just not easier for them but for you too! https://dds.georgia.gov/ Every visit require you to fill out the online form whether you have a license or not

"Excellent customer service experience! The staff were pleasant, efficient, and got me in and out…read morequickly with minimal wait time. Everything was in order, and all services were working as expected. Highly recommend!"

Horrible experience here. Woman at the window tried to get my kid, after I, the adult said no, to…read moresign up for a digital ID. I told her we weren't interested in doing it at the time. She said it's for ppl who lose their license. Ive never lost my license. She kept addressing my child when I had said no. Luckily, it didn't work. But be wary they are trying to push this on new drivers. It's not mandatory, also it's not the law. There is no reason to comply with this.

Wow!!! In/out in 12-15min! Unheard of from a DMV…read moreI moved from NJ where rudeness and disrespect is a requirement to work at a DMV. Completely the opposite here in GA! Transferred my license, and the greeters at the door helped me with process and answered questions as I filled out online application too. The entire transaction was a solid 10 for me

It was awesome! So easy, and the staff were so helpful...great people to deal with! It was quick…read moretoo....the whole thing, renewing our license and taking the picture was total maybe 20 minutes....best experience we have had yet...and we have been doing this a long time now...fantastic!

I've been here may 3 x if this was not my 3rd time to be exact and this time i had the best…read moreexperience. The staff was so helpful and the process was smooth and fast. Finally a staff worth and willing to help I'm very appreciative of the help that was provided to me here while trying to set up my unemployment. I was able to get my application completed and explore man job opportunities by using their computer and one of the staff members assisting me . They had plenty of seating , bathrooms and security. Kids are allowed so that's no excuse for not looking for a job. They help with resume and also offer classes to assist you as well into looking for employment.

Yes, you will wait, yes the lines are long... but if you trust the sysyem, bring all your…read moredocuments, and check in online before you come, you will make your visit as painless as possible. We were there for a driving test.. we were outta there in an hour - permit in hand! Follow their instructions and you can't go wrong.

I was at the Gwinnett County Tag Office located at 2735 Mall of Georgia. I deeply appreciate a…read morestaff name Nicolette at the entrance and Erica, at the window 8, these 2 ladies helps my needs with very friendly and professional manner and very pretty smiles on their face. I was so happy walking out of the office. Because of these ladies, The Gwinnett County Tag Office is shining.. Thank you,

They are pretty straight forward about what you need and how to do it provided that you ask the…read moreright person and or questions. Right now they are making everyone stand outside separately. A person coms out occasionally and asks what you are here for so you don't waste time if you are missing a document. Be prepared to wait, they have limited staff and people inside the building right now.

Clean location. Great service. If you're coming to get your tag renewed, you'll be in and out in…read moreless than 15 minutes. It's not a popular location either which is why I was able to go out so quickly on both visits. I came on a Thursday and 30 minutes before closing.

I read other comments and saw a 3.5 rating ,,but wow did I have the best in and out service…read more Starting from the security, grabbing a ticket and then being called "next". The lady Gail who sits at number 10 was pleasant, quick, thorough, and professional with a hint of kindness. I couldn't have been in there more than 7 min.

There are 17 people here and only 2 windows open but there are 9 employees. 7 doing nothing!read more

A wonderful lady at counter number 5 helped me; her name is Tiesha. She was very patient, had a…read moresweet smile, and was very efficient! Thank you to the management for training such excellent employees and providing such warm and attentive service!

Be prepared for at least 30 minutes ahead of time. Always remember to keep with your appointment…read moretime and also to stay a bit longer. Staffs are polite and respectful. Will highly recommend this location anytime.

The staff are not educated, nor knows the DDS protocol. I am here with the valid IDs and paper…read more They're still asking me for other paper to bring, which is not necessary or call for.! This is my second day coming in here to resolve this issue because I don't wanna drive with expired license! On top of it, they have attitude because they don't know what customer service is to provide! The problem is that the manager and employees don't stay up to date on all governmental rules or regulations! Also the were very rude and disrespectful!

The young lady that helped me we were in and out in less than ten minutes not that crowded at all…read moreand she had great customer service I wish I knew her name but we are called by number.

There's plenty of parking. There's even parking for compact cars…read more When I went, I was in and out in around 30 minutes. It's usually not crowded and I didn't have to wait that long at all. There's a machine when you get in that you want to use to get a ticket printed and assigned. It's a quick process to get that. The ticket has a number and that's the number that will be prompted for you when it's time to go up to an employee window. The facility is also clean.