One of the oldest facilities in Fort Collins Recreation Dept, Mulberry Pool is unfortunately an…read moreuntended and uncared for facility. With multiple recent closures due to falling crumbling ceiling tiles and a faulty AFA (Automatic Fire Alarm) System. I would much rather refer to any private pools or Genesis Health Club's facilities.

I can't say enough good. It's clean, the staff are super friendly. I took my youngest for swimming…read morelessons, and she can't wait to go back next week.

I've been a member for over a year, and this is without a doubt the best gym I've ever joined. Why?…read more The people. The space. The vibe. The offerings. The responsiveness. The community. The people who work at Raintree often remember my name, welcome me in, and help with any issues that come up for me. The people who work out here come in a range of ages and body types, and are friendly and thoughtful about helping keep the space nice for whoever is coming in next. The space is well organized into sections that feel private and very functional. The yoga space is very zen. There are a few hangout areas that include couches, or tables and chairs, and feel very home like. The recovery room is quiet and dimly lit. There are several spaces with weights and weight machines and each have their own personality. The track is perfectly located to make it easy to include the sled and/or a warm up or cool down lap along with weight lifting. The vibe is consistent and reminds me of being in a spa. Not hooty tooty, but rather, like I have a rich friend who has invited me over to their gym and is glad I've come over! The gym always smells nice and fresh, is clean and welcoming, and has good music on at exactly the right volume. It's easy to walk around as the paths to places are well delineated. And, I always feel like I belong. The offerings, responsiveness and community all resonate deeply with me. Currently I am focusing on prepping for the DEKA, and Raintree has classes, trainers and the equipment I need to prep for this. I am also working on becoming more centered and lowering my cortisol, and the yoga classes and sound bath class are really helping me achieve better sleep, less stress and more feeling connected to my body and heart than I have in a very long time. The variety of equipment and my amazing personal trainer, Kelly, have helped me achieve so many of my personal fitness goals without getting injured, including a 4 day back pack trip with some girlfriends while carrying 40 pounds. I am currently working with Kelly to compete in my first DEKA and to do a pull up. I will leave you with one last example to demonstrate the extra mile this amazing space goes to to help me meet my personal goals as well as to feel very cared for. The other day I came in and asked Chad how I could measure out 100 meters so I could practice for the DEKA. He told me he would measure it out for me. So literally, I went to my yoga class and he got my spaces all measured out and ready to go!

I don't know if I would give this place three stars maybe 2.5. Sorry but this gym is getting…read moreovercrowded and nobody who works here seems to want to clean shit or even fill the steam room bottle even when it's sitting outside empty. Take a hint people and also maybe pick up trash and hair and all the gross crap that's laying around the pool area and the gym and the locker rooms. And maybe get some air fresheners in the locker rooms they smell like a sweaty a-hole.

I've been a member of the pool for years! Today was my first visit for the summer and the pool was…read moredirty. Really dirty! Never had this problem before, it's very disappointing! We pay a lot in membership fees, the least they can do is clean the pool!

My Family has belonged to Westfield pool for 2 years and we LOVE to go there! It is worth every…read morepenny! They have a swim team program that is amazing! The lifegaurds are friendly and well trained! The pool area is always clean. They have a deep end with a diving board for the big kids, lap lanes and water aerobics for the adults, a large shallow area for younger kids and plenty of grass for kids to rest and play at rest breaks. There is always a place to park and we get to hang out with people the kids go to school with! Westfield pool also helps out the community by donating a summer membership as a grand prize for the annual Fund run Fundraiser at our neighborhood school, Johnson Elementary. They are good neighbors! We love this pool and are so thankful to have them in our community giving our kids a safe, healthy place to hang out!

I have mixed feelings about this gym. The remodel was nice and it feels professional with both good…read morelighting and a variety of equipment. However, I am not a fan of it now under Genesis management. The current price point is absurd for what you get, and I've watched machines sit out of order for months. It seems like genesis is a big fan of dramatic remodels, but not of regular maintenance. The entire place also just has a weird conservative hostility to it now as well. As someone gender non-conforming, I feel unwelcome in this space. I was also denied a couples rate because apparently a 3 year age gap between partners is suspicious? Overall, I don't plan on being a member here too much longer. For convenience and classes, it's worth it to me, but barely.

Lots of great things about this club…read more Great fitness instructors and wide variety of classes available of all kinds! The club manager Mariah works her tail off and is the heart of the gym. She spends so much time there and pours her heart into this place. The fellow members are friendly. There is a bar available with food and frequent activities and events that really help build this community of the fcc club.

I sent my youngest here to learn how to swim and she had an absolute blast. The instructor to…read morestudent ratio is very low, so our child received very personalized lessons every time! My kiddo went from not being able to swim at all to knowing how to rescue someone and being a total fish. The pool is always warm, even throughout the winter, so they can swim all season long. The instructors are all absolutely fantastic! If you have a little one who cannot swim, I definitely recommend this school. Also, buy the goggles. No joke, they keep them on and stop messing with them during class so they can spend more time swimming and less time fiddling with goggles.

Please be vigilant in watching your children while in Splash's swim classes. Two of our children…read morewere enrolled until recently during a class, our 3-year old's hands slipped off the wall and he submerged. He was not able to touch the bottom and the instructor, Ashley, did not notice. He was unable to get himself to the surface to breathe. My wife and I sprinted from the viewing area to the pool, and I pulled him from the water. This all happened without Ashley noticing the terrifying situation. The class was not stopped, the severity of what just occurred was not acknowledged. Ashely did not check on our son, ask how he was doing, or discuss this with us. Our son was only one of three children in the class when this happened. Days later, the owner, Amy agreed to speak with my wife over the phone. This step was not offered, we needed to request a phone call. There was not an apology or any expression of remorse or compassion. Amy stated safety measures were reviewed with Ashley, this was their complete response to the episode. In our communication with Amy, it was obvious we were just numbers to their operation, and we were easily replaceable with their long wait lists. Please carefully watch your child while in this pool. This was a traumatic event for everyone in our family.

Rather than acknowledging legitimate concerns, you hide behind contracts, excuses, and talking…read morepoints. What I find remarkable is that Genesis Health Clubs Miramont South continues to ask members for more money while simultaneously expecting them to tolerate broken equipment, maintenance delays, and facility issues that seem to have become the norm rather than the exception. Your response actually highlights the problem. You mention having thousands of members, which means Genesis has access to substantial revenue. That makes the persistent state of disrepair even more difficult to understand, not easier. The fact that your defense is essentially "we are big and things take time" is astonishing. As for the spin room, claiming that members are providing "great feedback" is frankly insulting, and either profoundly out of touch or intentionally dishonest. Either management is completely disconnected from member experience, or it is choosing to ignore it. Anyone who regularly uses that room knows exactly how miserable those conditions can be. Members are not blind, and they are not stupid. We know the difference between a problem being fixed and management pretending it has been fixed. What is most frustrating is the complete lack of accountability. Every problem comes with an explanation. Every complaint comes with an excuse. Every concern is met with a canned response explaining why members should lower their expectations and continue paying anyway. At some point, Genesis needs to stop blaming parts shortages, policies, and circumstances, and start taking responsibility for the quality of the product it is selling. The reality is that Genesis charges premium prices while delivering an increasingly substandard experience. I no longer believe management is interested in hearing criticism, only in defending decisions that have already been made and in complete denial of the state of the facility. Genesis Health Clubs Genesis Health Clubs @rodneystevenii

​I was a member here for over a year but eventually left due to the outdated, poorly maintained…read moreequipment and high costs. I recently returned to see the results of their long-awaited renovation. While the facility has finally been updated with mostly new equipment, the pricing has become even more unreasonable. ​They quoted me $173/month for a family membership--a massive jump from the $124/month I previously paid. While the upgrades are a step in the right direction, the value just isn't there when compared to other options in Fort Collins. For a gym with a 2.8 on Yelp and a 4.0 on Google, these prices are absurd. It feels like profit is the priority over member retention. Disappointing.

Facility is fine, dirty but you can get your workout done. Management and staff are dismissive and…read morerude. Memberships are difficult to cancel and they do not take responsibility for changes in membership even when you have email proof.

So i'll start by saying i came from a bigger gym, so to compare, the free weights section is too…read morebunched together here, im not a not fan of the equipment using my body weight in a hoist fashion, that's weird. feels like the range of motion i should be getting is crafted by the machines instead.. and my final complaint is, your sauna is a disaster. Quite frankly, it's disgusting. Broken splintered wood, and looks like it's never been scrub cleaned. Would strongly advocate it gets cleaned better.

Time for teen 2 to get certified. She took the pool certification and next month will be doing…read moreopen water diving certification with them at the homestead crater. They are accomodating and easy to work with. Both of my kids have enjoyed the classes and instructors immensely. The store is clean, though does have limited parking in the lot. However thr is plenty of street parking. My kids have thoroughly enjoyed working with this company.

Not the greatest experience. It's been a while and I'm still annoyed, so here's the story…read more I needed a carbon fiber scba tank filled so visited the shop with high hopes. Dude looked at the tank and asked if it had a visual inspection. Nope. Not required. Just hydro every 5 years. Last test in May 2024. Dude agreed DOT doesn't require visual, but he does. Annoying, but I agreed to leave the tank overnight for his $20 visual. I mentioned it was a high pressure cylinder. Dude said yeah, looks like 4500 psi. He didn't indicate that would be a problem. No call after 2 days so went to pick up the tank. The young lady helping me wasn't rude, just markedly unfriendly. She looked at the tag and said, "OK. Just the hydro, then." "You mean the visual?" "Same test. We just call it that." It's not the same, but whatever. She looked at the tag again and said it didn't need the visual after all. Yeah, that's what I told dude. Did you want it filled? Yeah, that was the point. The tank has a gauge to show remaining psi. It was at 3600, pretty close to the pressure it was when I brought it in. Stern young woman explained it depends on their bank pressure, which I understand, but would have been nice to know when I dropped it off...or I wouldn't have left it to be filled. That'll be $54. That's ridiculous. The hydro test was $40. No. The tank has current hydro. Dude wouldn't fill the tank without doing an unnecessary visual. Oh, ok. $14. For a short fill? It depends on our bank pressure...