I had a very frustrating experience at the Kelsey-Seybold Clinic - Grand Parkway Clinic in Katy…read more I scheduled a 4:45 PM appointment after being called by the clinic the day before. I followed every instruction they sent, completed pre-check-in earlier in the day, arrived early, scanned my check-in barcode, and checked in at the desk. While sitting in the waiting room, I received a text at 4:44 PM, one minute before my appointment, saying my appointment had been cancelled. When I went back to the desk, I was told they had been trying to verify my insurance for about 20 minutes, yet no one told me there was an issue while I was sitting right there. My insurance has not changed in over a year. I had taken time off work to attend this appointment and followed every step they required, only to have it cancelled without warning while I was already in the building. When I asked to speak to the doctor, I was told the doctor had already left just minutes after my scheduled appointment time. Very disappointing experience and a complete waste of time. All I did was show up on time, with my insurance card, identification and my debit card for a co-pay.

8.19.24 Came in for my annual check up…read more Of course they ask you to arrive 15 minutes early for your appointment. And as always I arrive early, check in and head upstairs. Arriving upstairs is when I am informed the doctor left. No idea when he will be returning. Someone could have called me to inform me not to drive 1 hour (one way) to this appointment.

Dr. Patel is very personable , kind and thorough. I came in to establish care and get an annual…read morephysical . I was able to make an appointment within the week. The wait was a little longer than I liked but not terrible. I didn't receive a call to confirm/ remind me of my appointment but I was able to get through to the office on the phone with no problems. I appreciate the time Dr. Patel took to help me understand my care and the next steps with a radiology order I was given. My husband is also a patient and he agrees that this clinic is very good and cares about patient health outcomes.

Dr Patel and his team have been helping me take care of myself for almost 18 years. They are all so…read morepatient and kind. I always feel seen and heard.

I called today for a appointment and was able to be scheduled and seen on the same day , the lady…read morethat checked me I. for my daughter appointment was was very nice, quick to get back waited about less than 5 minutes and the doctor was very nice and detailed . I was able to also get my rx medication same day ! I must say I left very satisfied with my daughter visit today

I honestly love this clinic. I've been here since my pregnancy started, but you can't arrive even…read more13 minutes late for your appointment because they cancel it. Today, my baby had her 18-month checkup and vaccinations, but they couldn't see me because I was 13 minutes late. I called ahead and was just 2 minutes away from arriving, but there was an accident. Honestly, I'm very dissatisfied. The woman who saw me did what she could, but the other girls are rude. They have no interaction with people and look at you with disdain. That's the reason for my complaint. I arrive on time and still wait an hour or two to be seen, but if you can't be even 13 minutes late, they quickly cancel your appointment.

I have gone to Dr.Armandos office twice. One was for a car accident report unfortunately and the…read moreother bc I was feeling horrible and under the weather. I had bad congestion, dry cough, chills, and body aches. Thankfully it wasn't the Flu!! He prescribed me a Zpak, which worked great! Super clean office, has tv in waiting area, staff was polite and friendly. Dr.Armando himself was polite and professional. Doesn't rush to diagnose you. I went during my lunch break and was able to make it back in time!

I feel like the Dr. lacks concern or compassion for the patient. Gone there a few times, and it…read moreseems like, "ok this is wrong and this is it, ok bye"... You feel rushed, you feel like cold and like maybe not full attention was given to you. Their office mainly caters to the hispanic community as everyone on staff speaks spanish. Please, take the time and listen to people. Specially if they are paying for your services.

Great people, nice, helpful, quick process and nothing wrong out of the ordinary or negative, we…read morewere there for an insurance covered check up but we were charged for simply asking about a dermatologist, and apparently we had to be charged to document or whatever, it would've been nice to know before hand.

I went to this office after several ER visits for severe anxiety and panic attacks, thinking I was…read morehaving a heart attack. I was desperate for real help and a long-term plan. Instead, NP Lucy gave me only 10 pills, did not explain what she was doing, and left me to figure things out on my own. Each refill costs $20 and requires a 10-mile trip, which is not sustainable for anyone. The lack of communication and support made me feel completely unheard and unsafe at a time when I was already overwhelmed. Research has shown that African American women are often not listened to in healthcare settings, and unfortunately, that was my experience here. I had to push and advocate for myself just to get the basics, which only added to my stress. Patients deserve providers who explain clearly, listen fully, and create a treatment plan that feels supportive and sustainable. Sadly, that is not what I received here.

Kristine Clements has been an absolute imperative part of my medical team. She is incredibly…read morediligent, has vast medical knowledge, a caring bedside manner and is more thorough in her care then any doctor I've visited. I place trust in her diagnosis, knowledge of associated illnesses and her up-to-date insight on medications. She responds quickly to communications, puts the patients' best interests first and has a personality that lights up a room. I've found my family's forever practitioner.

I was impressed with the level of attentive care given, from the first call to schedule a visit,…read morethrough my appointment and follow-up calls and meetings.

From the owner: Experience primary care designed for the 21st century. Our unique membership model provides easy…read moreconvenient access to high quality, individualized, affordable healthcare right when you need it and in a manner that works for you. Save money on your healthcare costs. An unexpected bill from a trip to the ER or urgent care that can cost thousands is easily eliminated with a membership in Katy Premier Primary Care. Experience healthcare focused only on you with no insurance red tape. Enjoy the flexibility of being able to reach your doctor by text message, video visits or in our office. Have access to the doctor whether you are in town or out of town. Whether you have good insurance, no insurance, a high deductible plan or use a health share ministry, we can help you save money on your healthcare costs.

One of the worst front office staff in the Katy area. I've been going to this place for 3 years and…read moreevery time I come in, they make me fill out a new patient form. After like 6 months?! At one point they had two different files for me? Pros: Clean facility, I loved having NP Lindsey, they accept Blue Cross, Blue Shield and convenient location. ( I overlooked a lot of things because I loved my doctor & her nurse.) Cons: They have the worst office staff. They will cancel your very important appointment the MORNING OF the appointment & they are NOT friendly at all. The front desk staff will laugh and joke with each other then when you sign in, just look at you as if you're inconveniencing them. I think they don't do their job well enough to have time to laugh & joke. Overall, great doctors, but the staff was enough to make me leave. There's too many great doctors in Houston to settle for this one.

Absolutely worst on time management. Plan to sit there an hour before having the opportunity to…read moresee a dr. My physical consisted of Ah and temperature. The person that is to draw blood never showed up Second try 30 minutes late and waiting. Absolutely a joke

I recently moved to the area so I was looking for a qualified PCP near me for my annual wellness…read moreexam. The nurse that attended to me was nice and made the visit as smooth as possible. Dr. Nguyen did a thorough wellness check and had answers for all of my questions. I left the clinic with the belief that I could trust Dr. Nguyen and his staff for all future health checkups.

I was very dissatisfied with my experience at this providers office. The wait time is ridiculous…read moreand you are not even forewarned before being thrown in a room and having to wait an hour or more to be seen. the first time I visited this providers office the experience was pleasant hence me rescheduling, but since going back twice I would say, not satisfied at all. I expressed my concerns with the fact that people's time is not being considered while still calling in prescriptions when you were never even seen. It is ridiculous to be on a schedule and have to wait more than a hour to be seen. Regardless of the reason, you are not alone even given proper communication informing you of a possible wait, communication is key. I work and do billing for a living so I know the ins and outs of front and back office. This provider is inconsiderate of people's time. This is the second time, but definitely the last. Do not recommend.

Dr. Daudjee is a fantastic physician. Not only is he very knowledgeable and has superb bedside…read moremanner, but he is very kind and patient. He welcomes any questions you may have and is very thorough in his examinations. The staff is also great and the availability the office has for walk-in's in the AM if you're sick is so convenient. Will continue to be a patient here!

My wife and I have been visiting Cypress Family Clinic since we moved to Bridgeland almost 4 years…read more The office is clean and the staff is always friendly and ready to help. Dr Daudjee is kind, thoughtful, knowledgeable with lots of experience. I highly recommend him and his support staff