I hate to say this, but I wouldn't recommend going here. The environment felt unprofessional. The…read morestaff were distracted, and one employee was on her phone watching videos. I called ahead and was told they only accept walk-ins, so I came in and waited for about an hour. During that time, I noticed multiple people arriving and being seen right away because they had appointments. When I brought up that I had called earlier, the front desk staff became defensive instead of addressing the concern. Plus they charged my co pay without being seen. On a better note, I ended up going to Memorial Hermann Health System just two miles down the road. The difference was night and day absolutely no wait time, a clean environment, and a professional, attentive staff. Just wanted to share my experience in case it helps someone else

I came in with less than an hour before closing, and everyone was still so nice and friendly…read more Didn't feel rushed at all. The front desk lady was the sweetest. If ur in network with insurance I would definitely recommend.

Best urgent care experience. Not a bad wait. Staff was professional and knowledgeable. Very clean…read morefacility. Felt safe and cared for by competent medical professionals.

Thank You to the Long Meadows Staff…read more I would like to sincerely thank the staff at Long Meadows -- Antonia Brown, Caitlyn Phan, and Virginia Salao, NP -- for taking such wonderful care of my son after he sustained injuries at work. From the moment we arrived until the moment we left, they were not only professional but also incredibly caring and understanding. Even though it was past closing hours, not once did they show any sign of frustration or rush us. Before we left, NP Salao kindly assured me that if I had any questions or concerns, she would be available at this location -- and I truly appreciated that, as it was clear how worried I was. Ladies, thank you again for taking my son in on such short notice and for being such compassionate representatives of NLUC. Your dedication and kindness mean so much to us.

Rachel and Cynthia were amazing and took great care of me! I highly recommend going to the Falcon…read moreLanding location. Top notch service!

I've been to this location several times and have always had a great experience. Anything from my…read moredaughter fracturing her thumb and needing a cast to a standard sports physical. I make an appointment by either calling or going online and there's never a wait. I also appreciate that the doctor takes her time to listen to our concerns and makes sure all of our questions are answered. Being a cash pay patient I also really appreciate that pricing is clear and discussed upfront. This is my family's go-to for most doctor visits.

I've come here a couple of times when I'm in need for immediate medical care, any time of the day…read more I like how quick, and easy accessible their resources are. I've come here for food poisoning, emergency finger nail removal, covid, flu screening. Whenever I can't get to my usual physician this is my go to spot when I need to seek medical help immediately. The staff is really friendly and easy to talk too. The physicians are really knowledgeable and informative. This is my go to emergency room!

If I could give 10 Stars, I would. When you have nurses like Doreen and Sherlin, who wouldn't want…read moreto go to the Swift Star ER, Katy, they both have positive energy and make you feel comfortable. I have been here a few times, and I am impressed that they remember you and the conversations that we had. The procedures I have come here for are well known to the staff and doctors. I would rather come here first than go to a major hospital emergency room--much love to Doreen and Sherlin for your extraordinary personality and hospitality. CMAC

The stuff along with the x-ray technicians were absolutely amazing and helpful. The doctor on duty…read morewho's name is Andrew Sellers an Asian guy. I'm not exactly sure if that is his name but that's all my paperwork. He was rushing and I get that doctors are busy, but it was probably one of the worst experiences even worse than an ER visit... I paid out-of-pocket, and he completely just minimized everything and told me to move my arm as much as possible, and I physically literally cannot. I'm bruised in. I feel like every other next level was better than this one. I will not be back to this location. I did really appreciate Steph in particular, she made it worth the 2 hour wait to just be rushed out... still not even sure exactly what needs to be done I wish he gave a paper stating what I needed to do, but I had to get the nurse to call him in three different times and he seemed very irritated...

This place is very neat very clean. They know what they're doing here. They actually take care of…read moreyour problems and get you well. These doctors are the best. I'd give them 10 stars if I could.

I usually don't write reviews but this experience was fantastic. From checking in with Lucas to the…read morenurse Kim, and Dr. Wood. They took the proper time and measures to make sure we were taken care of and had a great experience. I would highly recommend!

Let me preface this by saying this review is based off of their teddy bear clinic not their actual…read moremedical services! My son's daycare was able to attend a teddy bear clinic here and it was so thought out and organized ! The kids were able to go through 3 stations 1. Inpatient - where they told the doctor everything that was wrong with their teddy bear ! The kids had a form and the adults filled it out! Very cute all the things the kids said 2. Next was the doctors office station where they got to see and use the doctors tools , learn what each tool did , and then test the tool out on the doctor ( stethoscope , and the tool to test reflexes) 3. X-rays- they were able to go to the x ray room and at the end receive an "x ray" of their teddy bear they could color! So cute very organized and a great way to teach young kids about the medical field

Went in about 8pm on a Tuesday night. There were a few people ahead of me but I was seen relatively…read morequickly. It was clean and the staff were all very kind and attentive. The visit was quick but I still felt like my needs and concerns were addressed fully. Meds were called in to my pharmacy before I even left the building. I would definitely go back if the need arises again. Sorry, no pics since it's a medical practice.

I really use to visit this particular location several years ago. I really like it then. Dang!!!…read moreWill NOT be going back. The front desk personnel (whom signed me in) also administered my B12 shot (no problem). She did not wash her hands before and after the B12 shot (from front desk to needle). However before the shot she did place gloves over both hands. No alcohol wipe on skin before insertion of needle. After needle removal, an apparent bubble of blood in shoulder area remained. No assistance with that at all. She just turn around and fill out paperwork (used gloves still on). I had to request bandaids to be placed over shot or something to wipe blood off. No attempt to assist in blood removal. She began looking and inquiring about bandaides. She left the room looking for bandaides - (still wearing used patience gloves). In her absence, I noticed a box Kleenex in the room so I removed several sheets and wiped the standing bubble blood from my shoulder. She returned with a bandaid (used gloves still on). Remove 1 glove from hand and placed the bandaide on my shoulder. This is not over. When placing the bandaide, she placed it over dry skin, not where the needle was inserted to prevent blood leak. ( It alarmed because - Normally there is no blood leak of this amount from any B12 shot I have ever taken). Needless to say: Sterilness, quality coustomer care, well being and , patient concern of medical hygiene was not on the agenda today. I hope they figure this out! And by the way - you guys can clean it up in there a little bit please. Wipe down the lobby and patience rooms.... Geesch!!! Give it a 2 rating because the lady was fairly pleasant.

They will do absolutely nothing and then bill you. Care quality a joke. I wouldn't trust them to…read moreput a bandaid on.

Best urgent care in Katy!! Dr Angela Jones is the most caring and professional! She is very helpful…read moreand kind! Angie is very nice too! They called me the next day to check up on me I really appreciate all the effort they made to make me feel better!