I decided to stay here because this place "offered breakfast". Nothing around, no food delivery…read moreservices available. It sucked because when I spent the night there, they didn't open the kitchen/office, even though it had an open sign. I called and they said they had to leave for an emergency. Absolutely no one was there. It was just me and my son so it was scary.

I need a place to stay on my way from Phoenix to Houston. The lodge was a unique stop, but it fit…read morethe need. No frills, but I didn't need them since I just needed the basics to get some sleep and carry on my way. The bed was clean, and the shower worked. Coffee and snacks were available in the morning to get me on my way.

Manager is very friendly. Clean, comfortable rooms for the price. It's a very, very small town…read morewithout a lot of accommodations, but for what it is I was happy.

My grandma, boyfriend, 1 year old daughter, and myself stayed here 03/14/26 the lady was very nice…read moreand friendly. Myself and grandma got ate up by bedbugs. The beds were really hard and uncomfortable to sleep on and the pillows were so flat that they were not even pillows at this point. I would not recommend anyone to sleep here.

After driving around looking for a decent, safe-looking hotel, we decided on this Hampton location…read more It is a little difficult finding a good hotel that accommodates pets, thankfully we found this hotel and kept note that we will be going back here when we travel to California again. I thought it off putting at first that our room was right on the corner from the reception and breakfast area. I figured we'd hear all the noises, but was pleasantly surprised that we barely heard anything. Our room was clean and spacious. The bathroom was well-kept. Any outside noise was muffled and didn't bother us, which I appreciate. The complimentary breakfast was great. They had diy waffle makers, cereal, bagels and bread for toast, and yogurt. There were also 3 trays of hot food. Egg and cheese omelet, sausage, and potatoes with chorizo. There were tortillas and toppings on the side. No complaints here, we will be back.

What an amazing stay it was! I do most of my bookings through their Hilton app and it's always so…read morequick and easy. I'm able to chat with front desk prior to arriving to make sure my stay is ready. We got ask ADA room the room was nice and spacious I was able to roll around in my power chair with zero issues. With the Hilton app I'm able to use the app as a digital key to unlock my room and turn on the tv. This feature is so helpful because I'm a quadriplegic so using my phone I'd so much easier. Safe to say I'll be booking with Hilton again. This location was beautiful.

Had a great stay here. This hotel is newly remodeled and updated, the front desk staff are helpful…read moreand accommodating, and they offer complimentary breakfast each morning featuring everything from cereals to fresh fruit and yogurt, to scrambled eggs, beans and tortilla chips, along with several kinds of juices. Like all Holiday Inn Express properties, this hotel focuses on the basic essentials that help ensure a quality stay and it has a modern contemporary design. The amenities are relatively simple with just a small gym with 3 cardio machines and a set of free weights, and no on-site bar or restaurant. They have a few shelves of sundries and snacks in the lobby that guests can purchase, but were often out of basics like water and soft drinks. That said, there's a solid Tex-Mex restaurant just next door, and the mall across the street has a large variety of stores and restaurants (much like any larger shopping mall in the USA) and also a full-service Total Fitness gym. The TV had a large variety of channels and WiFi was simple to connect to, though during our final day the internet was very spotty and slow - an issue which seemed to plague this entire area of the city, not just our hotel. The in-room coffee maker was appreciated, though this Holiday Inn Express doesn't provide in-room safes, refrigerators or microwaves. Room service attendants were friendly, accommodating and they're happy to offer full housekeeping if you'd like, or just provide things like replacement towels, complimentary bottles of water and coffee packets. The checkout time, which is normally 11 a.m. at most US hotels, was 2 p.m. here. This hotel offers a shuttle to the airport, but for some reason they have no shuttle service from Juarez airport to this hotel. Taxis often park along the street next to this property, available for guests needing a ride. In our experience, however, if you're not lucky enough to find a taxi waiting there and the hotel staff need to call one, the wait can be very long. Likewise, we attempted to use Uber here twice, and both times we cancelled after the app failed to find a driver for us after several minutes of attempts.

This is a great hotel. Rooms are remodeled and well done. Great location if you are planning to go…read moreto US Consulate. Price of room are worth it. I loved the breakfast and the staff in the kitchen are the Best. I mostly appreciate the nice lady who clean the lobby and hallways in the mornings. The room cleaning services is great... very helpful and do a great job. Please tip all these folks . Everyone greets you any time of the day. These places can only provide these exceptional service if we keep recommending them.

We stayed here for one night while visiting EP for a family function. I chose this property due to…read morearea and proximity to the event. There are tons of TX State Troopers that stay here (looked like a convention) due to border support so given the sheer number of cop cars in the parking lot there is a definite vibe of safety. Super friendly front desk staff, very welcoming. The property was very clean, including our room which was comfortable with great sleep quality. I would stay here again. No free breakfast, or even complimentary drip coffee that I could ever find which is a negative given the Hampton offers both across the parking lot but they do give you a few k-cups in your room if you are one that uses the in-room coffee maker.

The Travelocity reviews were the winner as we were originally going to stay at the Hyatt near the…read moreairport. Glad we made the switch. Starbucks on site (they do not take the app and were operating in limited hours) and easy access to I-10. Clean facility and friendly front desk staff (Char was by far the most helpful and fun!) if ever we head back to El Paso, this will be our go to.

The parts of Juarez I saw on the drive from the airport and the area I stayed look decent. But by…read moreno means did I translate that to safe. But compared to Mexico City, Juarez is so much cleaner and nicer looking. Locals I crossed all said that all the violence shown in the news is located in the center of town which is no where near this area. I saw no signs of problems. I didn't venture out a lot, but I did walk to the stores just across the street from our hotel a couple of times. Hotel choices right by the embassy were plentiful. And I do mean right by it. Next door, across the street... within one or two blocks there had to be 20 hotels. Big chain hotels and little hotels. I looked carefully at most hotels in the area on sites like TripAdviser, Google Ratings, Yelp, Orbitz and others before I chose. I chose one a little further away, reasons listed below. A ton of restaurants around including Denny's, Applebees, Wing Nuts, Little Caesars and other familiar restaurants, as well as a million local joints and the oh-so-tasty street vendors. Right across the street there are 10 restaurants. The hotel I chose and why... I stayed at the La Quinta Inn that was about 3/4 a mile away from the embassy. There were a lot of hotels closer but this had some of the better reviews and things I thought important. I chose this hotel because it had a pool, a gym, a hot tub, guest laundry, free breakfast, in room fridge and microwave, free wifi, in room coffee and more. That has made the stay of "staying in my hotel a lot" much more pleasant. Also, I opted to get the suite (a bedroom and living room), it was just $10 more a night and very worth it! I averaged about $80 a night that I was there. Also, the hotel was gated, security guard at the gate 24/7. In addition to all this, the hotel offered a shuttle to the airport, to all of my appointments, the embassy, the border, to DHL/FedEx locations, local restaurants and shopping centers. Anywhere I needed to go, they took me. When I was ready to come back, I called and they picked me up within 15 minutes or so. Having a microwave and fridge with a ride to the grocery store cut costs on eating out, though I ate out a lot anyway just because I love the local flavor. In addition, it cut the need to go out. Then of course, the free breakfast in the morning helped a lot to. The breakfast wasn't just a continental style breakfast, but rather eggs, potatoes, beans, fruits, cereals, juices, milk, yogurts, coffee, quesadillas and more. It also changed a bit each morning. The hotel was clean and nice with daily room cleaning service. Beautiful and well kept with the staff more than willing to help any way they can. They bent over backward for me. They also had room service for dinner with most meals running around 70 to 100 pesos (not a bad price at all considering it was room service and 100 pesos translates to about $6.50 American dollars.) Almost everyone here was staying here for a consulate visit or business with the embassy. A very large grocery store was about a 5 minute walk, 1 minute drive up the street. It was a chain store called S-Mart. Never seen one before but they are all over here. Prices for everything., since it is a border town, were just slightly lower than what I'd pay in Utah but not really a significant difference. The hotel has a small sundry shop with minimal necessities in it and a few drinks, including a limited choice of beer. Rooms also have an iron, ironing board, hair dryer, work tables, plug in and wifi internet (free) and a closet with hangers. A note, rooms with fridges: turn your fridge on as soon as you get there. They turn them off to save energy so don't just assume it's cold and put your goods in it. I had to make some copies, which they kindly helped me out with. Laundry tokens were just under 100 pesos but that included soap, dryer sheet and the washer and dryer. The gym was well equipped, never crowded. I'd stay here again in a second and never look elsewhere. My flight arrived in Juarez at 8AM, knowing that check in time usually is much later than that I called the hotel in advance and asked about the possibility of checking in early. The assured me they would do every thing they could but could not guarantee anything. I was here by 9 AM, checked in at the front desk where the clerk told me no rooms were available yet but I they could secure my luggage and I could help myself to the hotel facilities, including a very much needed breakfast and coffee. By 11 AM, they had a room ready for me. Just amazing service. Especially for a hotel that gets booked solid probably every day, they could turn away people and still be full. Simply, the best service oriented hotel I've ever stayed at. I've stayed at well over a hundred hotels so that's saying a lot. It isn't the fanciest, doesn't have the biggest (or warmest pool), no plush bar or restaurant on the bottom floor; but it has everything you need and service, good service.

Overall our stay was great. We stayed 6 days for my mothers visa appointments. The transportation…read moreservice was good but not great. They were unable to take us to the airport due to our flight being in the morning. They would take sometimes up to an hour to pick us up or be available to take us somewhere which was understandable. It was convenient having the transportation though. The good thing is that the medical clinics provide transportation as well. They will also provide transportation to pick up the medical exam results. The breakfast was great. They provided a traditional Mexican breakfast with beans along with scrambled eggs and ham or hot dog almost everyday. There was also another main dish served that varied from chili with potatoes and meat from chilaquiles. There was also sweet Mexican bread, fruit, yogurt, milk, juice, coffee, and tea. Having a microwave and mini fridge was also very convenient. There are a few places to eat across the street and Wal-Mart is walking distance. The lady, Carmen,who cleaned our room was very friendly and was great at providing information about the city. We felt very safe in our hotel and in the city. There are many other people going for their visa interview and many of them are willing to share their experiences or provide advice.

Beautiful surroundings and clean amenities. Good place to stop and take a rest or relieve yourself.read more

We always stop here when we're heading on a road trip in this area. The restrooms were clean and I…read morefelt very safe.

Close Quiet Basic…read moreheat and serve food at a mini bar Free with stay b fast with good scrambled and boiled eggs eggs. Heat and serve hash browns and sausage Good fruit and yogurt stand. Hot water in rooms needed to get get left on a few minutes to get just hot enough. Great value. Exceedingly pleasant staff

There is actually a lot to like about this place. The rooms are spacious, the location is good, the…read morebreakfast is excellent and the price is fair. This is actually the third time I've stayed here for at least three days. While the immediate location is not great, you are minutes away from everything you may need right across the 10. You are also close to downtown and the airport as well. The only thing keeping this place from an extra star is the awful bathroom situation. The tiny cubical that houses the shower and toilet is awful. It's literally a 6 x 6 box with no ventilation, and there are some things people do that really require ventilation. Worse yet, is it's so small it's difficult to close the door due to how small it is. You literally have to climb behind the toilet to close the door after opening it. It's really the only bad thing about this place. I've stayed here three times so obviously I can look past the tiny bathroom. Honestly, the breakfast is worth the stay. I also find the lobby restroom an adequate replacement for the non ventilated bathroom.

Another fine example, where you cannot judge a book by its cover…read more Of all the budget, and economy places that I have stayed, I have never seen one where, despite the small size, the room was this nicely done up. Or, having what essentially amounted to open-ended garage for most of the rooms. While the room does have a microwave, and mini fridge, a clock on the microwave read zero call 0:00. So, I had not realized that I drove through two time zones! Only after going out to dinner, and seeing that the place closed in 45 minutes, did I realize something was wrong. I found the bed to be quite comfortable. And the hot water was plentiful. The Wi-Fi is free, and secured. However, in my room, the signal strength was not at maximum. So, it worked fine for text. But, when it came to images, it took a while. Also, there's enough outlets to charge everyone's devices. 8-) If you don't mind having to either eat out for every meal, or being a microwave chef, this small little place would do well for an Extended Stay. The AC ran quietly, and work very well. However, due to the room design, the area where the bed was, cooled off quicker than the rest of the room. However, there could be one problem for some people; if you have a habit of jumping out of bed oh, you may find yourself back in bed, because you bounced off the wall.

This place is remodeled very nicely. We were hauling a trailer and parking was no problem. Family…read moreowned and very nice. Shower pressure was awesome and hotel was super clean.

Affordable and pet-friendly - This Best Western is located in Clint, TX which is on the outskirts…read moreof East El Paso, TX. It is conveniently on the south side of I-10 for travelers moving across the country, but not directly on the highway so that you don't hear the road noise all night. I was on the third floor. There is an elevator inside the building. I booked a King-sized bed. The room had a long hallway inside of the room, which I found unusual, but it did provide an additional buffer from noise in the hallway, especially since my room was right next to the elevator. The bathroom seemed smaller than normal, but it had all of the necessary items - soap, shampoo, conditioner, lotion, makeup remover, hairdryer, and an allotment of various towel sizes. My new favorite thing was the blackout curtain installed in the bedroom. It is actually a shade that is rolled up and down with the use of a chain. The shade is in a frame track so there is no light able to peak through sides or corners. It is not pretty, but it does completely block out the light, so I appreciated it. Things I didn't like included the location of the closet in the farthest corner of the room away from the door. I personally prefer to have the closet by the door where I can kick off or put on shoes as I enter/exit the room so that I am not dragging in dirt to the room. A closet by the door and near the bathroom is also helpful for dressing or hanging coats, putting away luggage, etc. Unfortunately, the closet was hard to get to. You have to cruise across the entire room, squeeze between the lounge chair and the bed, and gingerly open the closet door to avoid bumping yourself as you do so. It is so inconveniently located, that I didn't even use it. It was pointless to have it. It had an iron and ironing board inside, but it would have been difficult to het either of these items out of the closet because how the furniture was wedged around the door. There were four pillows on the bed, but they were not king sized. They weren't even queen sized. BW has started using mini pillows. These were also very flat. I was highly disappointed with these. I love having lots of big pillows to wrap around both sides of me and under my head, but this wasn't really possible with these deflated minis. The yellow lounge chair had stains. It looked old and haggard. Since it was a cloth, I'm guessing it is isn't something that is easy to clean. The orange pleather ottoman was mismatched with it. These items were probably salvaged from other sets and thrown together for a second life in this room. Cleanliness is important. When stained furniture shows up, it leaves a bad impression. Furthermore, I refuse to use, so BW might as well not have the furniture in the room at all. Either clean or reupholster it so that the stains don't show. The room had a fridge and microwave. The TV had a Google package. The fridge was slightly noisy during the night, but I'm guessing it comes in handy, especially during the hit summer months, which is most of the year. I was able to use my points to get the hotel room for free for the night. Because I am a member of the rewards program, I was also offered a bottle of water at checkin. The breakfast room is small, but it offered the standard combo of hot and cold food including biscuits and gravy, egg, sausage patties, uncut fruit, yogurt, cereal and milk, bread, bagels, and a waffle machine. I loved that there was NO TV in the breakfast room. It was quiet and relaxing. The hours during the week are 6am to 9am. I would have preferred later hours, but since checkout is 11am, I can see why they cut people off so early. Not my favorite BW, but it was decent for a good night's stay while traveling across the country.

Driving through on way to Houston from AZ so decided to get room for overnight stay. Hotel is…read moreolder, looks more like a motel. The room was dirty, dusty but luckily I had some wet wipes and cleaned some areas myself. I had incident where next door was very loud after 1030pm, I called. Front desk for help and the staff was rude. Said he would "see what can be done" but nothing was done since the noise went on way after midnight. For the price I paid for this dump wish I would have just drove on through. Would give 0 stars if I could.