When you have a choice always choose Peace Health., Community is not in it to take care of your…read moreloved one: that is all. My mom will be taken off their serices Today..

My husband received compassionate loving care from everyone on the staff from the moment he was…read moreadmitted to his going home to be with Jesus. They were an answer to prayer that he would be cared for by nurses and staff who loved him too.

JUST LIKE HOME, ONLY BETTER!…read more My grandmother moved here after a sudden and dramatic decline due to a major surgery. She couldn't take care of herself any longer and needed immediate care. I am so grateful that I found Emeritus during an online search of local senior living facilities. I walked in off the street to tour Emeritus, which is marvelously located in East Vancouver minutes from Hwy. 14 and close to gobs of shops, restaurants, doctors, dentists, pharmacies, grocery stores, and anything else you could need--not to mention about ten minutes from PeaceHealth Southwest. Anyhow, the staff welcomed me and gave me a tour on the spot. The building is beautiful, bright and cheery with a spacious feeling and lots of art on the walls. Better yet, it smells great when you walk in--like it's just been cleaned, combined with the aroma of something delicious coming from the dining room/kitchen. Several residents were gathered in the lobby, chatting to each other. I asked them if they were happy living there and to a person they all answered yes. (Maybe they thought I was a state inspector, but still...) My family and I joined my grandmother in the dining room on her first night, with complimentary meal tickets, and we were amazed at the quality of food. I was expecting something institutional and bland but what we got was worth savoring and tasted home-cooked from the first morsel to the last crumb. Our extended family also attended the Thanksgiving meal, which was EXCEPTIONAL and so crowded they had to seat people in the lobby and activity rooms (two words: BOURBON TURKEY). I used to worry about my grandmother when she lived alone, but now I know she's safe. Her one-bedroom apartment is large (about 600 square feet), always perfectly clean, and overlooks an inner courtyard with trees and benches and winding paths. She's made friends, has been invited to attend activities and outings (Plays! Restaurants! Day trips!), goes to the on-site beauty salon, and the staff encourages her to use the 24-hour beeper necklace she wears not just in case of emergency, but also for little things, such as help adjusting the thermostat in her room or if she's in the hallway and can't remember where she's going. She is treated with respect, dignity, and courtesy. Rarely have I encountered a staff so enthusiastic about their jobs. Everyone seemed delighted to help me, and I'm pretty sales-resistant but these people won me over by treating me and my grandmother with genuine kindness. They did everything they could to make my grandmother's transition easier and more comfortable--and they went far, far above and beyond to help me with the overwhelming number of tasks necessary to facilitate the move, including recommended a moving company that specializes in moving older people and helping me get the proper doctor's forms in order. The financial arrangement was explained very clearly and transparently and the prices--compared to other senior living facilities--are on the low end, even though they could reasonably charge far more. Finding a place for your parents or grandparents is HARD, but Emeritus is just like home, only better...not just because the building is beautiful, but because of the staff's unsurpassed dedication to caring for the people who live there.

My dad was admitted for a really short time to hospice. Everyone on his team were super reliable,…read moreprofessional, and supportive in all aspects of care. I was able to reach someone 24/7 with any concerns

The hospice nurse that was sent to my friend's home last year was not vetted (or else her numerous…read moreterminations would've been a hint to the quality of care she provides). My suggestion is to not use this company for home hospice nurses. My friend used them and the nurse stole precious hours away from him and his family. DO YOUR JOB AND RESEARCH THEIR BACKGROUND AS YOU CLAIM TO DO!! Shame on you.

My father had a traumatic injury and could not return home. We felt lost and alone and helpless in…read morewhere he would go. Jackie and Raissa knew EXACTLY what he needed. Their expertise in the industry shined as they only showed us places that could meet his care needs (which were complicated). They helped us not only navigate the process of finding a place for him but also helped with navigating the hospital system. They have strong knowledge of the owners of the facilities and found the right fit for my Dad so he could have a good quality of life. They truly cared a lot about helping him find the right fit. I HIGHLY recommend Family Values to entrust that your loved one finds the right place for their care.

I was pleasantly surprised with the help of Raisa and her team. My aunt needed help transitioning…read morefrom Sacramento to her hometown of Vancouver. Family Values came recommended from a friend in Washington. Raisa was very accommodating with providing video conferences and scheduling virtual tours. We needed to find a Senior assisted living home for my aunt that allowed her to have some freedom with the extra care and attention she needed. Once we came up to move my aunt in Raisa helped with the entire process. From recommending movers and hotels for us to stay nearby while in town. She even checked in on my aunt once we flew back home which made me feel at ease knowing she had someone in town to check on her. Thank you for helping with the move and transition!

This is a horrible place to put your family member. I worked there over a year and to see how loved…read moreone's were treated or should i say the lack of care they had was horrific. Then once i gave my two weeks the district manager stacie Elliott didn't like me because i spoke my truth and set boundaries on how i was treated she terminated me the soonest she could after my notice. However this should tell you something i never got a yearly review and got my CNA with reassurance that i would get a bump in pay and never did. Then right after my last day the nurse Cori puts in her notice as well the sales manager Michelle. In the meanwhile they have not approved my unemployment after letting me go. Families are paying for services i am 10000% sure the resident isn't getting as they never have enough staff on to help. You cant call APS on them as they have a friend who comes Richard and then calls and harasses people calling names such as whistle blowers so truth be told this place is no where I would recommend sending my loved one with dementia. It is a place to see your loved ones pass away

If I could leave less stars I would. My family had a terrible experience there. We had moved my…read moregrandmother in at the end of June of 2022. In the month that my grandma was there she was only bathed once!! We asked several times about bathing with promises of a shower every time. She was rarely taken to the bathroom and ended up with sores all over her and she developed a rash on her back. We found her alone in her room almost every time we came to visit. Her bed would be wet, pants would be soaked through. Her quilt went missing, clothes (we did her laundry) , her toothbrush and other items. She fell at least 10 times, 4 were documented and at least 6 were undocumented (a caregiver told us that when we found her with a huge bloody shin!!) We regret that we didn't do better research when finding a place. We have reported Brookdale and hope that things change and people are taken better care of in the future. We moved her out as quick as we could!

So even though my time spent working with hospice was very brief, the experience was as positive as…read moreit could be. My 88 yo Dad had been definitely on a downturn healthwise for a couple weeks, and his assisted living nurse called me on a Tuesday afternoon to request me to sign off on hospice for him under the advice of his doctor. Hospice care is completely covered by insurance which is a huge relief, they provided support in his facility for which I was so grateful, and they take over the medications and things like oxygen and bathing. Everything they did was about my Dad's comfort. They discontinued his cocktail of many meds and provided support for pain only. They made sure he was comfortable. I met two social workers, a pastor, a nurse, and a CNA in the two and a half days my dad spent with them before he passed on Thursday night. Everyone was very kind and supportive without being annoying. I liked them. They also contacted the right funeral people after he died on a snowy night when I was also caring for my sick kid and they handled a couple other details for me. They offer all kinds of follow up services including some grief counseling and support. I have no complaints and I would use them again.

I might be the only low rating so far but my experience was well below the expectations I was…read morehoping for. All they seemed to be interested in was a signed DNR and giving out Morphine for the pain my mother was not in. When I discontinued their service they wanted to call APS on me. They don't even know my moms history. How dare them. There was one nurse that was very kind but the rest are back stabbers. I do not recommend them to anyone.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

This was the most traumatizing hospice experience we've ever had. Unprofessional staff and several…read moreissues with them following hippa protocols. We had an urgent crisis and no hospice support and/or Dr to advise. Hospice was immediately revoked.

I've only once before written a negative review for any company, but I'm so angry that I feel I…read moremust warn others who are also facing this most horrible of times and need honest and compassionate care. My brother-in-law has stage four lung and bone cancer caused by exposure to agent orange during the Viet Nam war. He is spending his last days at home, being cared for by my sister. We originality hired a different hospice care company, but after several serious mistakes they admitted they were too short-handed to do the job, so we switched to Seasons after their saleswoman assured us they would continue with the same meds and oxygen equipment he had with the first company. First thing, My BIL is on an oxygen generator twenty-four hours a day. with a large emergency bottle in case of power failure.Seasons did not bring out the large bottle of oxygen, which had been provided by the first company. When contacted, the Seasons supervisor said that Medicare would not pay for the emergency bottle under their contract, and that if we were worried about him suffocating during a power failure, it was up to us to buy a gas powered electric generator. When told that the saleswoman had promised that Seasons would provide all that the previous company had, the supervisor said, "We'll have a talk with her..." Next...my BIL has been on two Lidocaine pain patches a day for some time. When we tried to order them, we were told Seasons does not provide them under their 'formulary.'(?) When we pointed out that the saleswoman had promised two a day, we were told that they would have a talk with her, but that we would have to purchase them ourselves. My BIL needs to cath six times a day, and, after trying a number of types of catheters, found one type that was easiest to use. When we asked Seasons for them, we were told the type he had been using were too expensive, and if he needs them we'll have to buy them ourselves, and that the sales woman should not have told us Seasons would provide them, but that they would have a talk with her... The main excuse Seasons gives us for all the problems is that each hospice company has its own individual contract with Medicare, and that they will only provide services, equipment, and medications that fall within their contract. For us, its a guessing game. We'd switch to another provider, but our luck doing that has been so bad that we're afraid to try it again. And to be quite honest, at this most horrible and trying time in our lives, they've managed to wear us down. If you're considering hospice care for a loved one, MAKE SURE YOU GET EVERYTHING IN WRITING, or better yet, tape-record the salesperson's initial pitch. And if you are considering Seasons, just remember that to them you are not a family in need of care, but a dollar sign.

Compassionate team of caregivers, very responsive and answered all our questions. Easy to get a…read morehold of, even on weekends.

From the owner: Excellent Care Comes From the Heart. We offer 24/7 support. Our goal is to provide the highest…read morelevel of hospice care to patients, families, and providers which includes personalized care and crisis support. You and your loved ones drive the conversations and care goals for our hospice team.