My wife was in there for two months. Some of it was good…read morebut most of it was bad. There are some real nice people working there but there are some that really don't care much about their job and the patients. The place Definity needs to be cleaned up .

My mother came here for four weeks after a fall. All things considered she enjoyed her stay…read more Sometimes it took a bit for a CNA or other staff to respond but she said that she really liked every one of them. She had a few that went out of their way to make sure she was comfortable. I believe one was named Nye and the other's nickname was Kai. Both very kind young men. Mom liked her occupational therapist and her physical therapist named Kyle. She often shared that Kyle was very encouraging. Skip, Sunny, and the other male nurse were all very kind and helpful. Mom said she thought the food was good. She didn't care too much for sharing a room but luckily her roommate was not too bad. The facility is definitely older and shows wear, but overall not too bad. A deep cleaning, repaint, and new window treatments, and more comfy seats in the rooms for guests would definitely help the overall comfort and ambiance. Overall our family's experience was really good and we are thankful for the good care and help she received from all of the staff at Avamere. :)

I can't say enough about Manor Care. I was there for about a month and a half for physical therapy…read moreand treatment. Everyone on that staff was totally caring, they made your stay less stressful. All departments, set the example. The physical and occupational therapists provided the professionalism you need combined with fun and positive motivation. One gripe. There was one cna who did my 4am vitals. She would turn the desk lamp on but would not turn it off when she left. So I had a PT unscrew the bulb. Good on you guys. All of you

This should really a zero. My wife was here for almost 4 weeks following a very traumatic femur…read morefracture injury. This place added more trauma to an already traumatic experience. The nurses were so overworked and overwhelmed that they couldn't possibly manage the number of patients they were assigned. When we met with administrator he had no accountability and was completely dismissive. My wife had to wait hours for pain meds on arrival that was pure torture. And then several times she had to wait for over an hour for medication and bathroom assistance since she was confined to her bed. They mismanaged her pain meds causing severe pain med withdrawal symptoms that were horrific. The food was absolutely inedible. Fortunately we as a family surrounded her and brought her meals so she had proper nutrition. We tried to advocate for her but there little response. She has diabetes and a UTI that the medical team completely mismanaged. They lost 3 urine samples over 8 days before diagnosing the UTI my wife knew she had. Most of CNAs were very young and completely untrained. The system is completely broken. The silver linings were Nurse Caitlin, Nurse Jackie and CNAs Debbie Jo and Matthew. In PT stay away from Anthony. He is one rude dude! Not what someone needs when recovering from a serious injury. And if that's not bad enough, there were layers of filth in the bathroom that were absolutely disgusting and was never cleaned the entire month she was a resident here. There was no water for OK several days and no hot water for 10 days. I could go on and on with more horror stories about this place All in all if you love your love ones stay away from this place.

My husband was at Vancouver specialties for 2 months following a brain surgery. We found the…read morenurses and CNAs and the Care Staff and management throughout the facility kind, caring and knowledgeable and many times they went over and above to help him with whatever we needed. The Therapy department was especially fabulous, Sean, Travis, Loren and Sara were fantastic in helping with recovery and keeping my husband engaged. Thank you so much!

My mother-in-law was in the facility for 6 weeks. The nursing staff, physical therapy, respiratory…read moretherapists and speech therapist were great. The problem was that the communication from hire up was awful. To be specific to get information from Social Services or the Case Manager (who knew nothing about her case) was like pulling teeth. When I would call to get updates, it could take up to 2 days to get a call back, and when I got an update it was only to find out that they were not telling my mother-in-law what was going on or we got 2 different stories. When we were ready for discharge, it was rushed, supplies were not ordered as we were told they would be and I had to constantly be in communication with the Social Services department to make sure things got done. I actually had to have my daughter go by the next day to pick up supplies that we were going to run out of before Home Health could come to our home. As a first time caregiver dealing with this situation, it was traumatizing.

The supervisors are great, they actually care about their caregivers! Best place I've worked in a…read morelong long time.

If I could give it a zero, I would. My client went there late last year. She is about 5 foot seven…read moreand when she went in, she was about 135 pounds. She was just just discharged against medical advice, came home weighing just 94 pounds - 40 pound weight loss in 7 months for someone that was a healthy weight. She looks like a holocaust survivor. She is a quadriplegic and cannot feed herself. She was basically left to die there. The food is terrible, as they have a vegan chef. They are understaffed, so patients wait for hours. There is a resident that screams, "Help!" Pretty much around the clock. Her first doctors appointment after leaving the facility, led to her immediate admission to a hospital for malnutrition. Her hair is coming out in clumps. I would only ever go here if I were suicidal.

I left this review on Google as well. Why does this site only have bad reviews? If you look on…read moreGoogle it is more varied. I have NEVER seen a poor treatment of a patient. In fact the complete opposite. Call lights are answered within minutes, the patients I see laugh and joke with the staff even though they are busy, they spend the brief time they have making sure needs are met as best as possible. I do what I can to help communicate and I follow up. So far all of the requests and doctors orders have been met or exceeded! My mother is in this facility. It is clean (I always see someone cleaning!) and though an older building it has all that my mother needs. She is a long term patient currently living here and has since Sept 2025. She's had many appointments and starting with my rockstar Brooke (Admin Assistant) that makes rides possible and any other communication details, to Jen the Queen of activities and things interactive, to ALL of the CNA's, nurses, social workers, doctors and therapists (who am I missing??) that look after her. She has really thrived here. She loves to sleep and would all day, but they get her up and interacting to keep her mind working. She has come out of her shell more. They change her often because she is bed bound. She has NO bed sores. They arranged for a more functional wheelchair and do everything they can to make her comfortable and get her up. If she stops eating or doesn't eat very much, the staff lets me know right away. I will say, if you don't advocate for your loved one, or yourself you may not have as good of an experience. I show up several times a week even if it's brief to check on her and communicate her needs. Everyone is so busy doing their best and it's hard work. If you show appreciation, BE KIND (even if you're hurting). Be curious, not rude, about the care you (your loved one) are getting, ask questions and communicate your needs. You will be thoughtfully cared for. Have patience you're not the only person in the building! Anyway, I am so thankful to God for finding my mom this facility. It's so much better than where she was! We love it here.

We have used Touchmark home PT and OT services for a short while for my mother; and in that time I…read morerealized what an important role a PT and OT can play in a person's life. Three therapists she worked with were so compassionate- they had concerns that were expressed to me, so I ended up taking her back into emergency (after three visits to her primary where nothing was happening) and finally got her the help she needed. I have the greatest thanks for the team at Touchmark and the valuable advice given to me. Thank you, Touchmark, for helping out when I felt we had nowhere to turn.

From the owner: We provide skilled medical care and non-medical assistance to help you recuperate and thrive in the…read morebest environment for improvement, your home. Non-medical in-home assistance includes personal care, companionship, housekeeping, laundry, medication reminders and in-home post- surgical assistance. Medicare certified skilled care includes in-home nursing, physical, speech and occupational therapy.

My mother has been here 3 years in a bungalow which was good. They were supposed to clean weekly…read more Not that great. But when she moved to the big house?? HORRIBLE. Room is dirty dirty dirty. And $5000 a month? She barely eats a thing. They definitely don't clean. Check out her toilet. Omg I just threw up in my mouth. Horrible to treat our elders like this!!

I'd rate Brookdale Vancouver Orchards with a sub standard rating! Washington State's Department of…read moreSocial and Health Services (Intake #3285366) has completed their investigation into the memory care department. Health care professionals as well as an MD filed a complaint about my dads lack of care. The state investigator and health care professionals referred to it as elder abuse and neglect. This is not the forum to go into details. Do your research. This facility is morally messed up.... just not OK.

Alpine House is not your typical adult care home. If your loved one needs complex medical…read moreassistance with attention to detail, and superior skilled care - look no more. Joana and her staff provide person centered care and every resident is treated with love, dignity and respect. Once you find this place you may rest assured that you don't need to move again as their expertise extends to Hospice and End-of-Life Care. The additional services offered, such as music therapy, art therapy, tai chi and yoga chairs are a delight to not only residents, staff but their family members as well.

If you are looking for a home that offers extensive levels of care, comfort, beauty and quietude?…read moreYou found it at Alpine house. The dedication of Joana and her team is clearly found through the consistency of her personalized care programs. There is profound knowledge and commitment to excellence. There is also beauty everywhere - The bedrooms, common areas and gardens are wheel chair accessible and easy to navigate. The energy of this home is so refreshing and very different from what is usually experienced in the skilled environment. I was beyond impressed with the beauty, cleanliness and coziness of Alpine House

Great people who work there :everyone was super nice : clean and friendly : even the people…read morestaying there were very nice

It's better then most but you need to keep a close eye on them still! They have all learned how to…read moreget away with running on a short staff while charging extra when service was already paid for. Do your homework before putting a lived one in any of the assisted living homes they're all about profit first!