I had the best experience at Creative Furniture. The…read moresalesmanJimmy was very nice and personable. Genrietta was also very nice and accommodating. I absolutely love my sectional. |

Several weeks ago I went to Macy's Furniture store on RTE 4, Paramus, NJ. I didn't find anything…read morein Macy's so as I was walking to my car I saw "Creative Furniture ", which I decided to look around. To my surprise the store had great quality furniture, and there were some really nice prices for various pieces. In addition, the salesperson named Jimmy was amazing! He was very knowledgeable about the furniture, and he insisted that I sit on the furniture to get a feel and see the differences in furniture . Jimmy was VERY patient and friendly. In fact, he was so good to my mom and I, we felt like we knew him for a very longtime. He's not a pushy salesperson at all, and he welcomes as many questions as you need him to answer. We ended up buying a table and plan on going back to shop some more! Jimmy is very professional and easy to work with. If you're in the market for furniture, PLEASE do yourself a favor and stop by and ask for Jimmy, and allow him to give you the royal treatment that's hard to come by.

We purchased our cabinets at CTG in Rochelle Park NJ. We…read morehad a great experience working with Sheera, she made herself available and was very patient with us with all the changes we were making along the way. We found the staff to be very helpful and courteous whenever we made a call with a specific question. The delivery of the cabinets was on time and ADian the installer and his father were very professional and did an excellent job! Highly recommended!

While the people were very nice and helpful when we were in the store working on the design and…read moremaking decisions, it became out of site out of mind once we left. My wife and I are planning to remodel our kitchen this summer. We have put in our vacation time at work and since we know our dates and timeline, wanted to be proactive in getting cabinets and countertops ordered and scheduled. We have close friends who just did their kitchen and recommended Cabinets to Go, so we decided to head over and check it out. We did not make an appointment, so when we arrived and had to wait an hour to speak with someone, which we understood. Once it was our turn, Donnette greeted us and was very kind. She was pleasant and made us feel at ease. She walked us through the process of picking cabinets, flooring and a countertop. She created a layout of our kitchen and provided a printed rendering of how it will look. We were very satisfied and went home feeling great. We needed to provide a few additional measurements, but Donnette called us that evening so I could provide them and we spoke about a possible need to choose a new countertop option because, she stated that the choice we made was in fact, much more expensive than she originally thought. She said she would email a new rendering with the final dimensions added, and she did that later that evening. My wife and I were, again, very pleased. A few days later, my wife emailed Donnette to let her know that we would definitely like to move forward with the project and would like to schedule time to pick a new countertop option that fit our budget. After a couple of days with no response, I then emailed requesting confirmation of our previous email. After a few more days with no response, we started trying to call. Upon multiple attempts to call, during the week, and getting no one to answer, we emailed another time, specifically requesting again, to schedule time to pick new countertops and to finalize things and set a date to begin installation. No response, again. After about two more weeks, I tried calling again, this time in the weekend, and was able to get through. I was not able to speak to Donnette, but did explain to the person who answered, my situation and express my frustration with the lack of response, to which I was met with some gaslighting statements masked in trying to "explain". Later that evening, Donnette called me back. She acted a bit confused, at first, but did apologize and say "you are correct" a number of times. Ultimately, however, she too began trying to explain why we never received a response and said it was due to email settings not bringing our email to the top. LOL! Literally had me laughing. I felt disrespected, and like I was being treated as if I were dumb. At that point, I was done, but my wife decided we should give he4 another chance and we made an apoptosis go in the next weekend. Donnette assured me, multiple times, that she was holding noon until 1:00PM for us. When we arrived, she was with customers working on a design. It was exactly noon at this point. We said hello and Donnette greeted us. She assured us she would be with us shortly. Unfortunately, after 25 minutes, it became clear that the customers she was working with had just begun the design process and that our appointment meant nothing. We decided, at that point, that we were done. We left the store, without getting to pick new countertops or finalize anything. We were ready to put our deposit and get things set when we walked in, so we were extremely disappointed. Later that night the emails and calls began. From that day forward, Donnette was relentless. I never responded, but my wife decided to give them another chance. She spoke with Donnette and started working on finalizing things and setting dates, then says that we want to pay a deposit. Unbeknownst to us until this point, Cabinets to Go requires full payment for everything up front. My wife was stunned, so she called me. I was stunned. We have the money to pay, but we do not feel comfortable with being locked into such a large project from start to finish having no proof of any work or adherence to an established timeline. I have worked with many contractors and was once one myself, and no one asks for full payment up front. Max would be 50%, and I would be much more comfortable with 30% or even better, 20% up front and then two or three more installments as work milestones are completed. That, my friends. Was the last we will ever deal with Cabinets to Go. I will forever discourage anyone from paying a contractor in full before having any work completed. Pay a deposit and then pay in at least two more increments as you have proof of work completion and satisfaction.

Run, don't walk to another furniture store. Poorly crafted furniture (the cushions don't fit…read moreproperly on the couch) Smug customer service (you ordered the wrong fabric; your fault, not the designer in the store that worked with you). I'm very sorry to have spent nearly $10,000 dollars and ended up with furniture that looks like it came from a garage sale.

My husband and I recently moved so i wanted to visit this store and start to get some ideas on how…read morei would like to furnish our first home. I didn't realize that they also sold mattresses at this location. They had an entire huge showroom of just beds. Ironically we were in desperate need of a new bed and box spring so it was perfect that we dropped in! We wound up purchasing an excellent new mattress thanks to our very helpful sales associate. I cant wait to return for the rest of our furniture! =)

The staff here has always been amazing... I don't know how they keep up, but they DO! I am a very…read morerepeat customer! Recently ( no fault of their's) I had issues and they were so patient.... helped me every step of the way... they suggested a Minka Aire... I couldn't be happier.... The 60" blades (only three) push more air than I have experienced from any other ceiling fan... I got 6 speed to have more control of the steps in speed... glad I did..... They will continue to get my business.... Thanks Joe and Marianne (spelling?)!!! See you soon.... I need track lights.....

Just purchased a few new ceiling lights to replace old ones. Looked high and low - Capitol…read moreLighting, Wyckoff Lighting etc. Last stop, as always Expo Lighting. With the help of Joe Randazzo, I was able to locate lights seen at previous places but with a 1/3 discount. Although I was unable to locate the lights in the showroom, Joe walked me to the exact location to see them in person. I have dealt with Joe on numerous occasions and I am still stunned at the amount of knowledge he possesses. Maybe that has to do with the 30 years he has been in this business. Thank you Joe for all your help and assistance. To ALL - Stop in and see what I mean.

Wish I could zero rating for this place. I received a 3/25 dirty chairs and I do not mean dust; the…read morechairs had some kind of yellow foodstuff on the entire seat but I chose to clean it up as I only opened up the chairs on the day of my event. The bags the chairs came in were busted up badly and dirty. Not sure why they have five star reviews when their customer service is horrendous. The manager? is downright rude and had no customer service skills to listen to my questions and advise me. They had my card on file but he credited my security fee to my sister's card as she picked up the chairs for me. Not sure why he would do that when my card was used to hold the deposit. When I inquired, he said I was told that and he was wrong. I was told they will my card and that will be charged. There was no mention that the the security fee would be taken from someone else's card as that topic NEVER came up prior. He is full of himself and just a person with a nasty attitude. I won't be using their services again and no referrals.

Rented chavari chairs here for my reception. Delivered early, more comfortable than your average…read more Delivery people courteous and sales guy was personable enough.

David Perl in the Clifton office was very helpful and patient with us when we designed and ordered…read moreour shed. David made it a very easy process and the workers that came and built the shed were great. My neighbors all commented on how nice it looks and we couldn't be happier!

I like the quality of the product it is durable and the payment options is affordableread more

Went to Sleep Number today and had a great experience! Ronnie was excellent and very helpful but…read morethe whole staff was friendly and considerate of all needs being met. Excited for the delivery and getting a great night of sleep! It's obviously a big investment but they have a great selection and financing available.

I don't have any complaints against the store. The salesman was attentive, answered my many…read morequestions and I eventually purchased a bed. My complaint is with the bed. I'm still undecided as to whether or not I like the bed. My biggest problem is I can't connect to internet. I have a 2.4 connection and the bed is with 40 feet of the router. Customer service couldn't help. They sent me an article. I tried unplugging the bed, but still nothing. You pay a lot of money for this bed and not all of it works.VERY FRUSTRATING. I'm seriously thinking about returning it.