I had the best experience at Creative Furniture. The salesmanJimmy was very nice and personable. Genrietta was also very nice and accommodating. I absolutely love my sectional. | read more

Several weeks ago I went to Macy's Furniture store on RTE 4, Paramus, NJ. I didn't find anything in Macy's so as I was walking to my car I saw "Creative Furniture ", which I decided to look around. To my surprise the store had great quality furniture, and there were some really nice prices for various pieces. In addition, the salesperson named Jimmy was amazing! He was very knowledgeable about the furniture, and he insisted that I sit on the furniture to get a feel and see the differences in furniture . Jimmy was VERY patient and friendly. In fact, he was so good to my mom and I, we felt like we knew him for a very longtime. He's not a pushy salesperson at all, and he welcomes as many questions as you need him to answer. We ended up buying a table and plan on going back to shop some more! Jimmy is very professional and easy to work with. If you're in the market for furniture, PLEASE do yourself a favor and stop by and ask for Jimmy, and allow him to give you the royal treatment that's hard to come by. read more

My wife and I stopped by, looking for a Dining-room set and a were greeted a short while later by Tom. Very friendly, informative and respectful salesman. He gave us all the information we asked for on several options of tables and chairs. We kept looking at similar items in other stores on RT. 4 and RT. 17 - "studying the market". When we got back home new decided to buy a set at Creative Furniture. My wife called Tom at the store and together, over the phone; they set the order, payment and delivery details. No pain. Delivery was within 6 days of purchase, earlier than the store committed to. We were happy. The delivery team was efficient, polite and assembled the set very quickly. Good experience. read more

id like to start by saying how impeccable the service was! Farley was amazing! He was enthusiastic and knowledgeable about the product; you could tell this was more than a sell for him. If I could, I would give him 10 stars! Thank you so much for a great experience. P.S. the furniture is absolutely gorgeous read more

I highly recommended creative furniture in Paramus amazing Italian furnitures and courteous customer service, I recently purchased a set of sofa along with coffee table I couldn't be more happier with this purchase very good quality it is worth every single penny we spent. Come and ask for Farley who is a store manager, very professional and a talkative person, he provided a great help and offered a great deal in my purchase. I would definitely come back again. read more

My husband and Farley get all the credit for this Beautiful piece of furniture. We are extremely pleased with our 4 pc recliner. Farley is an excellent sales associate and we look forward to our next purchase with him. read more

Creative Furniture Galleries - Leather recliner sofa from creative furniture. - Furniture Stores Near Me - Paramus, New Jersey

Second time purchasing from this store! Tom has helped me through my purchase with no problems! Will buy agin! Thanks Tom!

Myself and husband went in to the Paramus location of creative Furniture and was helped by the very courteous and helpful Manager (Mr Farley) Their furniture there are the best. Quality ...beauty and comfort is what they have. We bought quite a few different furniture but had to return one because we needed a different color. It was hassle free. I couldn't ask for better service. Tom and Farley are a great team. They are honest and caring, putting customer needs first. Thanks to the very helpful and caring Mr Farley and the Owner of Creative Furniture. They went above and beyond. I would definitely recommend this Store to anyone who needs quality furniture and excellent customer service. Very satisfied customers. Z and Somar. read more

QUALITY, QUALITY AND QUALITY From the furniture, to the customer service my parents had an amazing experience. Recently purchasing furniture for the house, we are very pleased with the quality. Also the customer service has been exceptional, everyone is super helpful and direct. We strongly recommend giving this place a look if you're interested in some new furniture! Thank you for making our home decor plans so easy! read more

Creative Furniture Galleries - Here are a couple of sets we purchased! QUALITY - Furniture Stores Near Me - Paramus, New Jersey

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DO NOT Shop here. The Delivery Company with a CF bus delivered the bed set from CF and broke our baseboard at our new townhouse. Its been over 4 weeks of back and forth and they will not cover to have that fixed. Then they offered $200 off a rug which i have now declined because that still does not cover the estimated 350 which is what it is costing me to fix this. How can a business work with a delivery company that has no insurance and is not responsible for damage. I am very upset and save your money and go elsewhere. read more

I walked into this place thinking I was going into Macys Furniture (which was next door, upstairs! At first, I thought, WOW, have they improved their furniture selections?! Of course, I found out (nicely though) from their salesman and their owner that this was not Macys! Both were respectful for me to browse before I said a peep. Tom walked me around talking through pieces and I really wasn't ready to commit as this was an accidental meeting, LOL..but I loved their furniture! Instead, he took my email address to do a bit of research on measurements and got back to me promptly. He never made me feel rushed and I returned to him a few weeks later (still not making my mind up on one set vs another due to color choices) because he was so professional. In fact, I could have gone to another branch closer to where I have moved...but Tom was cool. On my next visit, my lament was color...he guided me through some Q&A and I am glad to report I loved my choice! Manny at the warehouse was cool too. In the time of COVID, no joke there's only a couple guys delivering, but they were professional too...taking their boxes with them (worth it)! If you want something a bit more original in furniture selections, check this place out and ask for Tom! This is no Big Box, typical furniture store... read more

I highly recommend you see Fred at creative furniture in Paramus. He is GREAT. !! So helpful. He takes care of all the details for you and their Italian furniture is amazing. FOEGET ABOUT BLOOMINGDALES IVER PRICES furniture and let Fred open your eyes to a new dimension of reasonably priced gorgeous Italian furniture. Make sure you ask for Fred. He is the best read more

Very friendly and professional Very helpful and respond very quickly and keep there promises. read more

They advertise free delivery on any purchase over a 1000 when, i call they said is only sidewalk delivery this is why I'm giving the 1 star. When have you purchase furniture for sidewalk delivery. My salesperson Farley was very good and honest, just didn't like the charge for delivery specially when they advertise is free. I, think they should be more specific with the word free delivery. read more

Creative Furniture Galleries - Furniture Stores Near Me - Paramus, New Jersey

I stopped in looking for a dining room set and then stopped in every other furniture store in Paramus and finally went back to Creative Furniture and they price matched and actually further discounted what I wanted. The salesman Farley(I think!) is so great and did all he could to get me what I wanted and at the best price. He followed up the next day to thank me and I'll totally get all my furniture from him from now on! I highly recommend this store. read more

This particular Creative Furniture location was superb. We called ahead to see what furniture was on their floor, and Fred explained all of their current promotions. Since we live over two hours away, we wanted to make sure our trip was worth it. Everything that Fred stated on the phone held true, and we ended up purchasing on the same visit. We were looking for a sectional for our brand new, modern home, and creative furniture did not disappoint. There were many options, and Fred gave his honest opinion to help us choose. He allowed us plenty of time to browse on our own and did not try to upsell. If you are in the market for modern, unique furniture, then this is the place! Highly recommend this store and Fred! read more

Recently bought a sectional from Creative Furniture (Paramus) and the experience was great. Due to a miscommunication, we came back to the store to make the purchase after a sale was over, but they honored the sale price anyways. It was delivered within a week and a half and the delivery team was professional, respectful of the house and social distancing and quick. Would definitely continue shopping here. read more

From past experience buying furniture I always expect the worst. So far my experience with creative furniture has been nothing but wonderful. From selecting the couch with the store manager who was incredible, to the customer service department which was the best customer service I've ever come across. The delivery men were so accommodating. I could not have been more pleased with this transaction from beginning to end. read more

Re Creative Furniture Galleries- We bought a much coveted glass table and chairs that we couldn't find anywhere else. When our plans changed and delivery had to be postponed for months there was no problem. Finally our table was delivered, and expertly assembled. And we are enjoying it immensely. The whole experience was a breeze from start to finish. A special shout out to Farley who made the sale and whole process a pleasure. read more

My experience with Creative Furniture was AMAZING!!!! I had been searching for living room and dining room sets for a while. I searched everywhere to find my style and price that fit my budget. I even had another store take my money and never deliver. Needless to say I was so apprehensive and when I walked in the store I was greeted by Alex who made me feel at ease. The store was full of modern looks that I liked. I recieved my delivery today, and I'm ecstatic!!! read more

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I had a terrific experience with Tom at Creative Furniture. He was very easy to work with, answered all my questions and was always a call away from answering my questions. This is the second piece of furniture from Creative that I've purchased and they're an amazing company. Thank you Tom! - Phillip read more

Attentive sales staff, pleasant atmosphere and beautiful furniture pieces. If you are shopping for furniture and like modern, European pieces, then this is the place. Our order was extensive and consisted of a sectional sofa piece that was shipped with a defect. Since it's all shipped from the factory, there was no way to tell until delivery/arrival. The store worked with us and found a replacement for our custom piece within a week. They listen to your needs and deliver. Would certainly return. read more

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If I could give ZERO stars I would!!! This place calls themselves reputable and they are EVERYTHING BUT! They sold us over $10,000 of furniture and are refusing to honor their "1 year warranty" after having gone through now 2 buffet bars in less than 6 months. (They failed to disclose to us that we couldn't put anything inside of the buffet bar because it would fall apart) and on top of that the unprofessional so called manager is Insisting we are the ones who caused the damage when the bar hasn't been moved from its original spot since they delivered it and we only use this room for holidays! Now if we don't pay a fee for them to come "inspect" the furniture for mishandling we wont get a new one. Don't bother going here and wasting your hard earned money buying horrible quality furniture!!! This place is a joke along with all its associates. read more

Love that all the staff are wearing mask and gloves it makes me feel there prioritizing the health and safely to there customers.. amazing customer service beautiful furniture they have so many different selections everything you always wanted for your home/work/etc absolutely recommend this furniture store for all your home needs Delivery was on time and on schedule, customer service is absolutely amazing!..... Gina Watts read more

I bought a recliner modular couch, and I am very pleased with it. Jimmy the salesperson was very patient about meeting my difficult specifications. I have a small space, and I needed an L-shape in order to face a TV. I shopped at several other stores that were unable to meet my specs. Also got a fair price. Delivery and installation proceeded without difficulty. Thank you Creative Furniture, thank you Jimmy! read more

One month later and still waiting for delivery. Company is completely unresponsive. 2 delivery dates set and missed. Each time it took multiple emails and voice mails before anyone returned the call. All associates finger point at each other as to the different issues. Multiple lies and tons of chaos. Will wait one more attempt then make complaint to New Jersey Consumer affairs. Garbage service! read more

We purchased a couch from creative furniture for our new house. We liked the style and staff were friendly and helpful. Within the year the couch fabric began to pill and couch seemed to start making creaking noises. We called to see what could be done. They said theres nothing they could do for the fabric but they could send someone out to look at the couch but we would have to pay. Other then that there was nothing they would do. Then, under 2 years the springs in the couch began to pop. The couch is uncomfortable. I called and they said sorry there's nothing we could do, except send someone out to look at it and it would cost us for the person to come out but it's outside 1 year so even if they found anything they wouldn't do anything to rectify it. I asked if they only stood by their products for 1 year, and the answer was essentially yes. So a couch I would've expected to last hopefully 10years barely made a year and didn't make it 2. I contacted the corporate headquarters and never heard back. My other Contact was with the store I purchased it at. I would never buy anything from them again. Ever. Buyer be very aware. read more

From the very first moment we met the team of the store, we were impressed by their attentiveness and desire to assist with the overall vision of our new house. Designer Sergey was able to capture and preserve the ambience and overall atmosphere that we so dearly wanted to showcase to our guests. He very quickly came up with ideas that he envisioned for each room and we were able to review on the big screen all the possibilities that were perfectly aligned to my "ideals". Once the furniture was ordered, the expected delivery time and service was right on target. The constant communication between myself and the management team was always extremely courteous, prompt, and most importantly - responsive to any of my questions/concerns. If you wish to work with professionals, i highly recommend ideal kitchen center! read more

Creative Furniture is amazing they have great stuff! When you go in ask for Tom he's awesome to work with and honest, he helped me pick out my bedroom set and I also got a really cool coffee table as well, super easy to work with and very friendly! Highly recommended! read more

We purchased an ALF Dining room set from the Paramus location last November.. delivery was in December 2019. We bought what we though was a decent quality piece of furniture from a reputable establishment. The salesman sold this and stressed ALF was GREAT! We bought the dining room table and 3 door buffet. Late summer we put some china into the buffet, just dishes and other small pieces. A few days later we noticed the center buffet door completely dropped. So fast forward to September 2019 we contacted Tom a salesman there who said he never has seen this happen before and felt very strongly that this piece would be replaced. Ok so it took Creative Furniture 7 weeks to get back to us only to tell us we would have to pay for a service call? Really? What happened to the warranty?? As a consumer I feel completely duped. Please let me stress I don't blame the salesman this was the owner's decision! read more

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I thought Creative Furniture was great. Their showroom was beautiful and I had a hard time deciding what to buy! I bought a king bedroom set - modern and gorgeous. It won't ever lose it's look. The salesman I dealt with was Farley - - he was knowledgeable and attentive, but not pushy!! The delivery also went very smoothly. The guys showed up exactly at the time they said they would, were very careful and left everything very neat. All in all, it was a very pleasant experience with no issues. I will definitely shop there again. read more

Worst shopping experience ever!! Avoid Farley (manager) at all costs possible, they try to sell you on customer service but when you have an issue they just blow you off. I have been waiting over 11 months now to have my issue resolved, they keep telling me my piece has come in damaged and they can't get a replacement one. I am now trying to contact my credit card company for a full refund, this is absurd!! read more

I must say, what a find! We accidentally walked in just before they were about to close. It was clear from the start, the time didn't matter. Farley went above and beyond to help us the pieces we were looking for. We were building a house and with this comes construction delays. Farley was so accommodating to hold out items until we were ready to receive our goods. The delivery, install and follow up were amazing. If you are looking for furniture, I highly suggest you take a ride to Creative. A wonderful experience from the start to the the end. read more

Found just the piece I was looking for at the right price!Needed an unusual size buffet piece and this store had just what I was looking for in just the rich look! Tom was so pleasant to work with- friendly and helpful but not pushy. Best of all the custom piece I ordered ended up coming so much faster than originally promised. Delivery will be in the next 2 weeks. Can't wait! read more

Lately I purchased a dining set and a coffee table from Creative Furniture. The store manager Farley and customer service representative Yuri were both very nice and helpful. One of my dining chair got stains on the back, and I didn't notice until the delivery left. I contacted Yuri the next day and he responded immediately and helped me go through the claim process. Both him and Farley worked diligently to make sure the chair got replaced when my coffee table was delivered. Very satisfied with the purchase so far. read more

I was going to macys to shop for stuff, and saw Creative and decided to pop in not expecting much..wow was I suprised. The sales man calmly walked up to me and just said "hi, how you? the fact he(Tom simply asked how i was scored a lot of points with me. he was not pushy, which I hate being sold and he didnt do that at all. I showed him pictures of the room and I asked for his help. He was amazing, I felt like he was my own personal decorator. I was not ready to seal the deal and he even said that i should do measurments and think about it. i asked if he could write down the styles and measurments for me , he did one better and emailed me all the styles that I looked at with the sizes. I showed them to my husband that night. A week later we went in the store and we made the purchase. Tom was so amazing to work with, I got my delivary in a week in a half. Tom even called me to make sure everything went well and that I liked it. He was truly the most caring non pushy salesman Id ever met, and oh yeah hes got amazing style. I have a weird blue on my walls and he knew exactly what would work. I would absolutly shop there again and ask for Tom. I give him and creative a 5 star rating. read more

I purchased a leather couch from Creative Furniture for me new apartment. I had an amazing experience the staff was awesome!!!! The delivery guys were awesome as well. I am very pleased with my sofa and everyone that visits my apartment gives so many compliments on my living room. I am definitely going to purchase my bedroom set at creative furniture. read more

Please do not buy anything from that store. I bought an expensive dinner glass table and delivered the extendable parts all crooked. After contact Mr. Farley ( manager at the store), who convinced us about the all customer aervices and replacement bla, bla , bla...the store refused to replace a crooked brand new table to another good one. I beleive after this very upsetting experience with a liar Manager and an awful store, you should keep yourself away from Creative Furniture Galleries stores. read more

Creative Furniture Galleries - Brand new dinner glass table... The extendables glass parts are all crooked, and the store refuse to exchange !!! - Furniture Stores Near Me - Paramus, New Jersey

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Stay away!!!! Our entire new home has been furnished by the Paramus store. Couches, coffee tables, bed-sets, end tables -even the mattress! We spent thousands at that store. Although the furniture looks elegant and expansive, it is made poorly and complete garbage. Aside from poor quality, the customer support sucks!!!! No respect from the sales department. The wrong sectional was delivered to us, yet we had to pay to have the correct one delivered. Our mattress is sinking in yet the warranty doesn't cover. They have a way to get out of every problem and make it your fault. You will get no support from them. They are an awful company and I hope people read this as a true warning to stay away. read more

Recently purchased a set of sofa and sofa chair. Pretty smooth and welcome by store manager Farley...a good deal and helpful on schedule delivery. read more