Good space for an event, Tuscany Hall provides ample space for a banquet with dance floor and other…read morenooks for support effects to your event. Last night our organization held its annual formal. The venue made it easy for them to get an all in one. They had open space to receive folks coming in. That included a nook that had a photo booth (included). The event allowed for live and DJ proctored music, but for whatever reason the sound for the live portions of the event were not as loud as the DJ that may have been connected to the sound system. It seemed like the sound over the dance floor was plenty loud enough. I like that they have a dedicated parking lot. Our event organizers arranged for security and it felt safe The light effects were pretty good. The mood from the ambient light was sufficient to make it seem intimate, but not so dark that you couldn't find your table or trip over the tables. The caterers, who I'm not sure were part of the venue were lacking. Their team on the ground were nice, but the food was meh. I will leave it at that. There were three different bar areas, the main bar was towards the back and had the longest lines, but if you're a beer guy, they had a separate trough/bar that had shorter lines. I felt Tuscany Hills provided our event organizers their moneys worth. We had a great time.

Ok so, this venue is absolutely beautiful inside. There was plenty of convenient parking and guards…read moreat the door checked bags; they were friendly and helpful. The decorations inside were festive and elegant. The entertainment folks were top notch - a young man with a great voice entertained us with jazzy Christmas Carols as we enjoyed happy hour- they had three bars set up. It was lovely. The table scapes were similar to some high priced weddings I have attended. So now for the food. Well- the snacks on the table were not fresh- they must have been sitting out awhile because the pretzels had gotten soggy sitting in the snack cup with the grapes and cheese. We had to flag someone down to get our water glasses filled. They brought out the salad and it was a typical salad for these types of events, but the wait for the main entree took forever- I mean people went to raid the dessert bar because they were waiting so long. The food was cold by the time we got it and then we had to wait because they neglected to bring enough servings for the table so we politely waited for our comrade to get his food. And then there was no water again. Getting back to the dessert bar- there were no plates or napkins up there- you could only take what you could hold in the palm of your hand- I get it that they wanted to have some control over the amount each person took so there would be enough for everyone, but please- you have women in ball gowns holding Madelines or a cookie in their hands- this was not good. At least have small napkins. So for more good stuff- dancing was great!

An outstanding and wonderful experience!!! We threw a baby shower this past Friday and we had the…read moregreatest time ever!!! The owner made it easy going and was very professional with every transaction that took place. We loved the atmosphere and decor was above and beyond our expectations!!! I would recommend this establishment to anyone throwing any type of event or party!!!

Woo hoo! This is my 500th review! Perfecto! We came to this venue recently for a graduation party…read more My friend's daughter graduated from high school. Yay! It's hidden in an older shopping center. Heads up...parking is kind of an issue. We had a hard time finding a space. Overall, the place is spacious and clean everywhere. The tile floors were spotless and best of all...the restroom was immaculate. They only have one restroom. Two would be better but it is what it is. It also has a small kitchen area. I would say this party hall is ideal for about 100 guests to sit comfortably. There's also a large area to dance. Based on their Facebook page, they also offer Zumba classes. The owner also helps with decorating, and even candy bars and cakes. I'm not sure what else she assists with. Would I have a party here? Probably not just because of its location. My family mostly lives on the eastside and I live in the west. If it was closer to me, I would consider it.

We celebrate our wedding reception last month here at Madrid's Ballroom. We in fact enjoyed every…read moreminute of it! We and our guest did not want the evening to end. My husband and I wished we booked for the extra hour. I did feel coming up to our wedding date quickly approaching conversations were getting pressed last minute and questions were not getting responses until days after the fact. Which if you ever planned a big party all the small things end up adding up towards the end. So I do feel simple communication practice would of greatly been appreciated. In previous experience in other ballrooms, I did love how the staff served the guests with the drinks and food, during the dinner hour. It kept the ballroom looking elegant. versus all the guest getting up to line up for their dinner plate or having them to gather their own plates for clean-up. The staff was great, you can tell they were there to be attentive to everyone's needs and requests. When it came down to my husband and I to cut the cake. I made sure him and I cut the bottom of our cake. Thinking the staff knew to save the top of the tier of our cake for us to keep to take home. Disappointed to say they cut into the top of the 3-tier cake instead of saving it for us. The moments we did met with Mr. Madrid he was nothing but helpful to our needs and requests we greatly appreciate how he came through for us on our special day, THANK YOU

Un lugar muy bonito y grande super recomendado ahi fueron los 15 años de mi hija Valerie y de…read moreverdad muy bonita experiencia todos tanto meseros como los del bar y el Sr. Madrid atentos a los detalles para que todo saliera super bien gracias por todo y espero vernos en nuestro próximo evento.

This venue is absolutely perfect! We had our baby shower here yesterday and it was amazing. Julio…read more(one of the staff members) was there the whole time making himself available for anything we needed. The place itself is clean and has beautiful decor that definitely adds class to any decor you bring to add to it. And the fact that it is already set up so beautiful, makes it super easy set up and take down any decor of your own that you bring. We thoroughly enjoyed our shower and all our guests thought everything was beautiful. Definitely recommend this venue and will be using it again!

The place is beautiful! I attended a quinceanera 2 weeks ago. I think the layout for mariachi…read morepresentation was awkward.!perhaps you could have the mariachi towards the bar area facing the guests; most of us could only the their backs as they were facing the teen & family and members. Again when the presentation of the video of her life... we couldn't see because we were seated under the pillars & the screen was facing the door. Perhaps a backdrop screen covering the bar just for this presentation. The food wasn't really good; chicken with a white sauce, no vegetables and rice was not good nor attractive. I suggest you train the wait staff to address guests that napkins are not rags! A young man asked me for "my rag" because he was picking up dishes and glassware. I am a mom, grandmother and realize the young employees & understand they are learning and took no offense but other people may. For me it was funny since he pointed to my lap! I said to him, "oh you mean my napkin!". He nodded. I hope you will contact me further if you wish for me to express what I meant by the suggestions. Thank you for allowing me to express my view.

Rented for our daughters 5th birthday party, descendants theme. Fiesta Fiesta party Hall took care…read moreof all decorations and candy bar was amazing! Relived major stress on our end so we could focus on our princess. Highly recommended!

Great price, great fun and one heck of a time for the kiddos. If your looking to have your kids…read morenext party or quince or sweet sixteen or just a party I'm general they have it all. Your kids will be entertained and the adults can have there time to themselves. Awesome place. Don't hesitate to call and book your party it's worth it and for the price you can't beat it.

I would like to say that Grace Gardens made my big day unforgettable, but I would be lying. It's…read morethe people that work there that make Grace Gardens... Grace Gardens. When you book this venue you create a family you never knew you needed. My wedding coordinator was Maria. She not only put my husband's and my needs first, but was so organized and made the process so seamless. I had noooooo idea what I was doing but she was there to guide me every step of the way. Then you have Benir who is in charge of the food and bakery. My husband was in charge of selecting the food and the cake and they instantly hit it off. She kept the process of selecting the food and cake fun and easy. She designed our cake for us because we had no idea what we wanted it to look like. It was awesome and tasted even better! Last but not least there is Frank, our DJ that helped us by putting everything together from the lights, to the ceremony, to the music. Frank and Maria make the best team. The way the music and the lights made the tent dance and come to life was unforgettable. If I could describe the tent it was as if it was dancing with us. Frank and Maria felt like family and made our wedding so special. Thank you guys for everything. I would say let's do it again, but I only plan on getting married once!

Me and my fiance' booked this venue for our wedding. We booked it about a year in advance and after…read morea few payments I was informed that my grandfather could not make the wedding due to travel restrictions from his declining health. We then decided to cancel the venue and get married closer to where I live so my grandfather could be there. We reached out to the venue instantly. We expressed our understanding that we canceled so we were at their mercy. However, we would appreciate if we could get a portion of our money back for our wedding (not a full refund because again, we understand how these things work). They aggressively said no and went on a tangent. Now if we canceled a month before the wedding, I would be more forgiving of this behavior. However, we canceled almost a year out and they refuse to show any decency for our situation. Life deals bad cards sometimes and it's unfortunate that we were forced to cancel but it's saddening to know that there are people out there that can take so much money from a young couple that's fallen on hard times and not think twice about it. We don't have much. A small refund would have helped immensely. TLDR: If you book with this venue. Don't do it too far out because if something bad happens and you have to cancel, you will not be met with grace. No matter how far out your cancelation is..