We rented this Grange for a Celebration of Life and were disappointed by our experience. One thing…read morethat was never disclosed during the rental process, discussed beforehand, or included in the contract paperwork was the extent of the video surveillance throughout the building and property. During such a personal and emotional event, we were uncomfortable with the idea of being monitored on multiple cameras. After covering the cameras, the Grange manager arrived within minutes, removed the covering, and confronted us in a manner that felt rude and unprofessional. We ultimately had to contact the board to receive approval to keep the cameras covered during our rental period. What made this especially frustrating is that we carried substantial event insurance and were fully responsible for any damages or liability during the time we rented the facility. Had the surveillance been disclosed in advance, we could have made an informed decision about whether this was the right venue for our family's needs. The following day, during our walkthrough, we found a few empty soda cans that some children had hidden outside and cleaned them up. The manager then showed us footage from the exterior cameras documenting the children's actions. While the cans were our responsibility and we addressed the issue, the experience reinforced how closely the property is monitored and it was extremely uncomfortable to us. My purpose in writing this review is simply to make future renters aware that there are cameras throughout the property that are actively monitored during your event. For some events that may not be a concern, but for a private and emotional gathering such as a Celebration of Life, it was something we wish had been disclosed before signing the rental agreement.

Lucas and Autumn were really great all around. They were professional, thorough, and very easy to…read morecommunicate with. First they explained the entire process and asked if we had questions. Then proceeded to pre-clean all the vents with a HEPA Festool. They realized that one of the ducts was disconnected and even crawled under the house to reattach it for no extra charge! They showed us how the negative air machine works and the filter they use in the negative air machine before - and after carefully exiting with the dirty ones. Later we were able to inspect them outside! There were playing cards, a pine cone, and a massive, disgusting amount of dust/grime among other things. They uploaded a bunch of before and after pictures of the ducts along with the invoice and sent an email after they left. We are so happy we both chose to get the ducts cleaned and chose Better Air Northwest to get it done!!!

I recently used Better Air Northwest for a full cleaning of the HVAC ducts in my 5200 square foot…read morehome which hadn't been professionally cleaned in over three years. I was impressed by the process from start to finish and the noticeable difference in air quality afterward. The scheduling process was easy and transparent. I called on a Tuesday, and they were able to fit me within two weeks. The office staff clearly explained the pricing structure (which was fixed based on the size of the house, with optional add-ons like dryer vent cleaning) and sent a confirmation text the day before. The technicians, Andreas & Cody, called me 50 minutes before arrival, right arrived pretty close to the promised time. I knew there was construction down the street so I figured they would be delayed due to stopped traffic. The two arrived in a well-marked truck and was immediately professional. They took time to explain the negative pressure vacuum system they use, which involved hooking up a large hose to the main duct trunk near the furnace. They wore boot covers inside the house, which I appreciated. The cleaning itself involved systematically sealing off all registers and then using powerful air whips into each vent to agitate and loosen all the debris. They showed me the incredible amount of dirt, dust, and junk they removed from the main trunk--it was genuinely shocking and visually compelling. When finished with the vents they took on the dryer. The lint cleaned out of the vent and the filter was surprising. I expect the drying cycles will be quicker with a clean system. The entire process took approximately 5 hours. Once finished, they sealed up the access holes they created cleanly. There were only two rooms where they forgot to move furniture back in place. The immediate difference was significant: the air in the house feels fresher and less "stuffy," and the HVAC system runs noticeably quieter. I am confident that the removal of years of dust and allergens will benefit our household, especially during allergy season. Better Air Northwest delivered exactly what they promised: professional service, clear communication, and excellent results. I highly recommend them if you are looking to improve your indoor air quality.

Easy scheduling, highly responsive, and fair pricing. Davyd was very professional and came out for…read morea diagnostic appointment the same week. The parts arrived quickly, he was able to come the following day, and fixed our dishwasher in less than an hour.

I hired Davyd to fix an unusual buzzing noise coming from my dishwasher's motor. He quoted a $79…read morediagnostic fee. He came to my house, a young guy, friendly enough. I asked if he wanted to hear the sound. He did not. I left him to it. 35 or so minutes later, he said that he cleaned debris from the pumps, showed me a shard of glass, and when I listened to it running for a few seconds, the sound seemed to be gone. Great. Then he said it would be $245, his minimum labor charge. That sounded rather steep to me. He lowered it to $220 (after pretending to text a boss, which I don't think he has), but that was still more than I felt was fair for the work he did. The next time I ran a load of dishes the sound was there again. I emailed him, attaching a short video of the noise happening, and he wrote that he would come by to check it out. I asked for times that would work for him, and at that point he stopped replying. After that, I asked for a partial refund. Again, no response. I feel a bit ripped off, paying $220 when the problem wasn't even resolved. So, no, I cannot recommend Davyd/PDX Repair. I suggest looking for a more honorable, experienced appliance repair person, as I will the next time I need one.

Had a major issues with the septic. Sparing everyone from all the details, needed someone right…read moreaway to pump our septic. Brad's was very responsive and came right away... I called Sunday afternoon and he was able to help us out Monday! The price was very fair. I hadn't had a chance (or the time) to compare prices with other companies, however from my limited research and perusing reviews before calling, they were definitely in the ballpark of what I'd expect for a good price. Will definitely be calling them in the future!

Not a customer but live next door to a placed "Brads outhouse" .When they pumped it out waste…read morecovered debris clogged pump hose so they threw it in my garbage container. I called company to speak to owner it was "Brads" wife who said she was 50% owner, made some excuse, then told me it would'nt happen again. Several weeks later it happens again, I again call and this time ask for other 1/2, 50% owner ("Brad"). I guess "Brad" is to busy when specifically requested to handle repeat problem with his employees, the issue was passed on to their customer to deal with disgruntled me. Hope none of you potential customers have to answer to anyone for the mis doings of "Brads" employees it can be an UGLY situation. P.S. guess I have to give a star rating to post review 0 stars is my preference,Steve Herman