Ryan and Nick are great. They are honest, thoughtful and professional. Linda is fantastic! the work…read moreis exceptional. If you need work done on your car, this is the place to go. Maralyn H.

This is THE BEST collision and repair shop!! Ryan and his brother and their mechanic do top…read morequality work and fully accommodate your shedding needs!! Linda, their Assistant is the best!! She is helpful and very kind and courteous!! I highly recommend Whitemarsh Collision!! Hands down THE BEST!! Mike D.

Problem: I mistakenly hit a pole. The damage to my bumper…read morewas the result of that. I initially was going to ignore the damage, however, as you can see, it was pretty visible. To make matters worse, my back/brake lights and blinkers weren't working. I have a go-to mechanic whom I trust with my life and my car's life. I have. never gone to anyone else to service my car. I would fly my car to him, wherever he may be...however, this time around, I decided to try this place, because this place had sooner availability, and I had to work. I came here SOLELY on previous yelp reviews and a prayer. Service: The man who owns this business, is Lloyd. He was the one who worked on my vehicle. I told him I prefer to pay out of pocket, if the price was fair. The price was fair. I thanked him and God for practically saving my hide. He communicated every step. He also allowed me to pay half, upfront, so that he could order my parts, so instead of having my car sit at his shop, unnecessarily, while we wait for my car parts, I was able to have my vehicle for an additional week, (while parts was being ordered). Total days in shop: 4 1/2. Quality: Lloyd purchased the new bumper, and placed it on my vehicle. It was like my vehicle never had a scratch. Perfect replacement! Then he figured out why my lights were no longer working. He immediately ordered the part and replaced it. I was expecting additional hundreds of dollars, added to my bill, but he kept the price for the parts and labor very fair. He even showed the damaged on my previous wire harness. Explained everything to me. Very knowledgable and does excellent body work. Value: I shared my quote with four other people. All were expecting that my damages would cost me thousands of dollars to fix. I am grateful for Lloyd's fair prices. Conclusion: God forbid I make a silly mistake like this again with my car, but in the event that I did hit something again, I will be coming back here. No need to look elsewhere. I trust this place with my car.

This shop is kind, fair, and does amazing work. My Dad had an accident. The car was towed to…read moreanother shop that held the car for 8 days and would not give me a written estimate but charged a daily storage fee. I asked Lloyds to pick it from that other shop. Within 2 hours I had a detailed written estimate and an honest recommendation to either fix it or not. I chose to fix it. They did an amazing job. Car looks fantastic and most of all they were responsive, kind, honest, and great repair people. I would highly recommend them.

They did a FANTASTIC job on my Volvo S60. My rear passenger door was hit by an SUV and another…read moreauto body shop said that I needed to replace the whole door. Even though my insurance company was paying, I went looking for another estimate. So, so happy that I found Vico's. For 1/4 of the price, they have my door looking brand new! Although I hope I won't be needing them anytime soon ;), I will never go anywhere else.

Extremely kind, communicative, and fast. They made the experience very easy to work with my…read moreinsurance carrier. I would definitely use them again. I really appreciated how helpful the office was with organizing everything and they were effective at communicating over phone and email.

Hands down the WORST experience I've had at an auto shop…read more Brought my car in for an electrical problem and they cut a wire without asking me beforehand. This created another issue, which they stated they could fix for around $1500 with no guarantee that it would fix my problem. I obviously passed given they created the issue. The Toyota mechanic I went to afterwards said what they did made no sense and they shouldn't have cut the wire without asking me. He was baffled they did this and now it's creating more hassle than the original issue. To make matters worse, when I called Morano Brothers to get more information about what they cut, Bob was extremely rude, stating that he had already explained the issue to me several times. Sorry, I'm not a mechanic. And when the Toyota guy is saying what you did made no sense, I'm probably going to have a hard time comprehending it as well. Long story short - AVOID these guys. They cut wires without asking you, try to screw you by charging you more for issues they created, and are extremely rude when you ask for reasonable explanations.

Had a slight mishap. Another driver hit my driver's side mirror and tour it apart. I went to…read moreMorano Brothers for an estimate. We agreed on the price, they ordered the new part and it arrived. I dropped my car off and the work was done is a couple of hours. Mirror looks great. Bob was very friendly, easy to talk to and kept me informed on progress. Will be going back if I ever need body work in the future.

I was having some trouble with my car after a snow storm and they were so incredibly helpful and…read moregot my car fixed quickly!

Pros: The staff and personnel are very friendly, and very…read moreprofessional. When I got the car, the inside was very clean - there's no dust, and you can tell it was thoroughly cleaned. Cons: For a very minor rear bumper dent, my car was in their shop for 3.5 weeks - that's almost a month. They were not able to deliver on the committed target date. There's a lot of instance of miss-communication and glaring issues of a disorganized operation which I will detail below. 1) When I met with Adam on July 10th to get an estimate, he had indicated he can get my car in by the 1st week of August. After a few days, I called to let them know I'm taking my car to their shop for repair. I spoke with Josh or Joshua, and now he said they can't take my car until the 3rd week of August (August 14). I was like, that can't be right, I was just in the shop a few days ago and spoke with Adam. I asked to speak with Adam but Josh said he's unavailable. Ok, fine. So for a month, I was driving my car with a rear bumper dent. 2) I brought my car August 14th, and on August 21st I followed up via text and asked when they can complete the repair. They texted back saying (verbatim) "I DON'T SEE A TARGET DATE in your file but will send a task over to the estimator to see what I can find out for you!" Over a week in their shop and still no clue when repair will be completed. I had to follow up TWICE via text. 3) On August 25th, I got a text message from the shop saying (verbatim): "Good morning! The priming and prep work is progressing well on your ILX and we're currently on track for repairs to be completed on 9/1. Thank you and we hope you have a great weekend!" On August 31st, the day before the target completion, I got a phone call from the insurance and they told me that they had spoken with the shop, Pro Team Collision (I believe they said they spoke with Josh) and everything was on track for 9/1. They've sent 2 checks both of which was cashed by the shop already. The insurance also said rental coverage will end 9/1, but at that point everything should be all settled and everything should go smoothly. On 9/1, the day of supposedly completion, I got a text message from Pro Team Collision, telling me that they are STILL wrapping up reassembly and that there is still a "final bill balance" as of that morning. Someone had miss-communicated that there is a balance of $200+ in the final bill. And since it was 9/1 Friday Labor Day weekend, my car was never released and was held hostage because of this balance and had to get my rental car extended. When I called the insurance company on 9/5, the insurance said the shop had just submitted the supplemental bill at 9:57am that morning. 4) I got a phone call from Adam on 9/5 to let me know that the insurance sent over proof of payment for the supplemental. He said my car is ready for pickup, "however", he wants me to send over the initial check that Travelers had supposedly sent me. I was like "travelers never sent me any check, all the checks were sent directly to the shop and I told Adam that I spoke to the insurance company earlier that day and they said the shop already cashed both checks".... Adam went back to check his records, and confirmed it was indeed cashed by the shop. There's a lot of instance of miss-communication and glaring issues of a disorganized operation, and I don't know if that contributed to my car being in their shop for 3.5 weeks, that's almost a month for a minor fender bender. Hopefully you don't have to ever need to take your car to a body shop, but I would probably look elsewhere for your repair needs.

great work at a great price and very friendly and knowledgeable. Awesome place to do business for…read moreyears

I can't say enough about this business. They are the…read morebest!!! They were referred to me via a conversation with a person who lives in my complex. Being new to the area, I took a chance and contacted them. I am so glad that I did. They did an "outstanding" job on my car!! I can't stop looking at it. Their customer service was impeccable. And...I was more than satisfied with what they charged me for all of the work that they provided. I am spreading the word about this wonderful business.

Such a smooth transaction from beginning to end. Joe Oniskey…read moreis a great salesman, helpful and quick with the answers. Keeps it real and gets it done. I'll be coming back here when I'm ready for the next one

Great experience from start to finish! The staff was friendly, knowledgeable, and professional. The…read morebuying process was smooth, and I'm very happy with my new car. Highly recommend, Eugenia!

We just picked up,our car. It went in this morning with many many, scratches, some very deep…read more They're all gone! I didn't believe it could be done for the price charged. An amazing result

I have taken a few of my cars to this shop and they turned out great! Straight and honest father /…read moreson garage with fair prices and awesome work! Highly recommended!

It is not joke Total Performance Automotive has 5 stars. I was a skeptic newbie with insurance…read moreclaims but Lisa poured her heart put to explain everything from insurance claims down to repairs. They will go the extra mile and look at every damage and dents or chip the car has. My car came out looking brand new and detailed. It also smells like brand new inside. Just take a look at all the cars that they fix, a lot of people put their trust with these guys and gals.

I just got my car back from Chris, and it looks OKAY, although not what they promised which was a…read morequality repair with no hassle. Well, I was hassled by the son, Blaze, and not far behind was his mother, Lisa. The paint finish has some rough places I asked them to look at, and they said the work is good and just take it home and sleep on it. If your still not happy with the work, maybe we will take another look at it. Well, this is not how a business should treat customers!,,,,! Terrible behavior, more suited for misbehaved children. So, I slept on it, went back, and was told I must not be seeing clearly since they could not see what I was asking them to look at. Needless to say, a small nightmare which I will wake from now that unknown not to return here!!! Good riddance.